Cloud Contact Center vs Marchex

Rating

(0)


4.5 / 5
(29)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.

Ideal number of Users

Not provided by vendor

1000+

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Call Recording
  • check Call Routing
  • close Caller Identification
  • close Campaign Management
  • close Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • close Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

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View 3 screenshots 86870 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cloud Contact Center vs Marchex

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