Cloud Contact Center vs PhoneWagon

Starting Price

Not provided by vendor

$10.00/month

Best For

Not provided by vendor

We serve small businesses and the agencies that service them. In addition to marketing agencies, we work with a variety of industries like accounting, legal, home services, medical, and wellness.

Rating

(0)
5 / 5
(34)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use




5 / 5


  • "So easy to use, cost effective, great customer service."

  • "Everything was well explained and the platform is user friendly. I was able to figure out how to use it before instructions were given."

Customer Support




5 / 5


  • "Almost every week I have to contact customer support¿ from dozens of online companies, this by far was the best service I've ever received."

  • "Great customer service and the tool is simple to use."

Features & Functionality




4.9 / 5


  • "Excellent all around - usability, price and customer service."

  • "Usability, data is presented in a straightforward, easy to digest manner."

Value for Money




4.9 / 5


  • "Unlimited voice storage, custom whisper and quality assurance recordings, inexpensive in price, Good for agency use."

  • "Call tracking is the key to my business. These tools save lots of time and still cost far less than my previous provider."

Product Features

  • check Call Recording
  • check Call Routing
  • close Caller Identification
  • close Campaign Management
  • close Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cloud Contact Center vs PhoneWagon

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