CallRoot vs CloudTalk

Starting Price

$49.00/month

$10.00/month/user

Best For

Marketers or agencies use CallRoot to dynamically insert tracking phone numbers, track source of incoming calls, measure performance of their ongoing campaigns and log all the calling activity in CRM.

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Rating

(0)
4.8 / 5
(84)
Read All Reviews

Ideal number of Users

2 - 499

1 - 1000+

Ease of Use




4.8 / 5


  • "Personally, as long as the software works, I like the interface of the solution. Easy to use and monetization of our calls is a big advantage."

  • "Friendly and intuitive online platform whose save time of my team."

Customer Support




4.9 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."

Features & Functionality




4.7 / 5


  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."

  • "Many of the competing services are built-up on a third party API, they just create the UI. With Cloudtalk, they are a telco operator."

Value for Money




4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."

Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking

Screenshots

View 4 screenshots 108274 thumb
View 5 screenshots 167828 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallRoot vs CloudTalk

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