CallSource vs CrazyCall

Starting Price

Not provided by vendor

$11.00/month/user

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

CrazyCall empowers customer service teams and sales teams. If your aim is to build a reliable helpline, reach more leads or nurture your customers - CrazyCall is your software-to-go.

Rating


4.4 / 5
(189)
Read All Reviews

4.8 / 5
(36)
Read All Reviews

Ideal number of Users

1 - 99

2 - 999

Ease of Use


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."


4.7 / 5


Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."


5 / 5


  • "On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests."

  • "Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch."

Features & Functionality


4.2 / 5


  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."

  • "Overall from the coaching they offer, amazing technical supper, optional add on's that enhance the user interface I have to give them a 10/10."


4.7 / 5


  • "It¿s nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list."

  • "You can start to work with it after a quick webinar. I like the automatic calls and recording tools."

Value for Money


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."


4.9 / 5


Product Features

  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • check Conversion Tracking
  • check CRM
  • check IVR / Voice Recognition
  • check Keyword Tracking
  • check Call Recording
  • check Call Routing
  • check Caller Identification
  • check Campaign Management
  • close Conversion Tracking
  • close CRM
  • check IVR / Voice Recognition
  • close Keyword Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallSource vs CrazyCall

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