# Best Free Call Tracking Software Solutions 2026 | Capterra

> Find and compare the 2026 best free Call Tracking software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours.

Source: https://www.capterra.com/call-tracking-software/s/free

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# Best Call Tracking Software for free

For more information consult our [Call Tracking Buyers Guide](#buyers-guide-content)

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

84% recommend this product

[## CallHippo](https://www.capterra.com/p/159578/CallHippo/)

[4.4 (679)](https://www.capterra.com/p/159578/CallHippo/reviews/)

[Capterra Shortlist](https://www.capterra.com/call-tracking-software/shortlist/)

Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more about Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

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[## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

[4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## ActiveDEMAND](https://www.capterra.com/p/142305/ActiveDEMAND/)

[4.2 (79)](https://www.capterra.com/p/142305/ActiveDEMAND/reviews/)

Don't wait for the phone to ring make it ring! [Learn more about ActiveDEMAND](https://www.capterra.com/p/142305/ActiveDEMAND/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## MyOperator](https://www.capterra.com/p/159433/MyOperator/)

[4.2 (69)](https://www.capterra.com/p/159433/MyOperator/reviews/)

What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.  [Learn more about MyOperator](https://www.capterra.com/p/159433/MyOperator/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/)

[4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/)

Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation [Learn more about Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## PhoneWagon](https://www.capterra.com/p/157630/PhoneWagon/)

[4.7 (42)](https://www.capterra.com/p/157630/PhoneWagon/reviews/)

Modern call tracking software to track inbound phone calls from marketing campaigns and measure the effectiveness of your ad spend. [Learn more about PhoneWagon](https://www.capterra.com/p/157630/PhoneWagon/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

[## CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/)

[4.3 (26)](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/reviews/)

Share call detail reports, record any inbound calls, and receive both call & texts to local numbers using call tracking software. [Learn more about CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/)

Call Tracking features reviewers most value

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Routing

Caller ID

Computer Telephony Integration

Conversion Tracking

CRM

Voice Mail

## Top-rated software of 2026

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We have selected the most important and critical features as defined by Capterra user reviews

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API

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Call Center Management

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Call Routing

Call Transcription

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Computer Telephony Integration

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Generative AI

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Voice Mail

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