Mailchimp vs CaptainDash

Starting Price


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Best For

Cloud-based email marketing solution that helps businesses of all sizes design, automate and manage marketing campaigns across various email platforms, ad channels and more via a unified dashboard.

Fortune 500 companies or CAC 40 companies

Product Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
Not provided by vendor

Ideal number of Users

1 - 1000+

50 - 1000+


4.5 / 5
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Ease of Use

4.4 / 5

  • "This platform is super easy to use, I've only once wanted to reach out to tech for support. I couldn't figure out how so it's a good thing it is easy."

  • "Mailchimp is one of the most valuable tools that our company has. The ease of use of creating an email, as well as selecting a template mixed with the ability to track our ROI is amazing."

Customer Support

4.2 / 5

  • "Moreover, if ever you need help with the platform, their customer service is outstanding. Their blog is super clear, so it's easy to learn how to use the platform's many functions by yourself."

  • "Overall, Mailchimp has been a great resource to use over the years. The customer service is great to work with and are helpful in helping you solve your issue."

Features & Functionality

4.4 / 5

  • "It's easy to use, with an attractive interface and the free plan gives you messaging as much as you like to up to 2000 subscribers. If you have no list this is a great way to start one."

  • "Great for the startup and bootstrapper up to 2000 contacts. After that, give yourself the gift of a better experience (so much better UX and UI) and find an alternative."

Value for Money

4.4 / 5

  • "Great for start-ups/small businesses that want to save money. It gives you very basic email marketing functions and is free for a fairly generous contact threshold."

  • "For advanced marketers, I would recommend other services (ActiveCampaign is my current favorite). For those getting started or needing the most cost effective solution, Mailchimp is great."


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