Remedy IT Service Management vs Whatfix

Starting Price

Not provided by vendor Not provided by vendor

Best For

Global markets across any vertical or industry

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Rating


4 / 5
(93)


4.5 / 5
(57)

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Approval Workflow
  • close Audit Trail
  • close Change Calendar
  • check Change Planning
  • check Compliance Management
  • close Prioritization
  • close Release Management
  • close Task Management
  • close Training Management
  • check Approval Workflow
  • close Audit Trail
  • close Change Calendar
  • close Change Planning
  • check Compliance Management
  • close Prioritization
  • check Release Management
  • check Task Management
  • check Training Management

Screenshots

View 1 screenshot 11218 thumb
View 5 screenshots 127242 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Remedy IT Service Management vs Whatfix

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