ChangeGear vs IdeaScale

Starting Price

Not provided by vendor

$2,500.00/year

Best For

ChangeGear is implemented for hundreds of enterprise organizations in all vertical industries. We serve customers in healthcare, technology, energy, government, finance, education and more.

IdeaScale serves innovation management professionals across industries - it is used in innovation departments, IT, research & development, product teams, and more.

Rating


4 / 5
(48)
Read All Reviews

4.6 / 5
(26)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.9 / 5


  • "Great functionality and ease of use. Simple to learn, simple to master."

  • "Creating incident tickets is quick and intuitive."


4.4 / 5


Customer Support


4 / 5


  • "The Support Team has been courteous and diligent in making sure any issue is resolved quickly."

  • "It is very "easy on the eyes" with a clear and precise web interface for our service desk technicians."


4.8 / 5


  • "The IdeaScale team has awesome customer service and support, it is always timely, accurate and courteous."

  • "The best feature, however, is the customer service."

Features & Functionality


3.9 / 5


  • "The implementation team was quick to answer questions and ensure our initial setup/installment was flawless."

  • "Flexible software that will meet your needs quickly."


4.3 / 5


Value for Money


4 / 5



4.7 / 5


Product Features

  • check Approval Workflow
  • check Audit Trail
  • check Change Calendar
  • check Change Planning
  • check Compliance Management
  • check Prioritization
  • check Release Management
  • check Task Management
  • check Training Management
  • close Approval Workflow
  • close Audit Trail
  • close Change Calendar
  • check Change Planning
  • close Compliance Management
  • check Prioritization
  • close Release Management
  • close Task Management
  • close Training Management

Screenshots

View 5 screenshots 148439 thumb
View 5 screenshots 158812 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ChangeGear vs IdeaScale

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