ADOPT vs Issuetrak

Starting Price

Not provided by vendor


Best For

We support enterprise organizations throughout the implementation of their HCM, ERP, CRM and Finance software.

We serve companies & departments of all sizes from a wide range of industries. We're a great fit for any business in need of tracking issues/requests & improving their workflow with better visibility.


4.5 / 5
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Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use

4.4 / 5

  • "It has excellent tools for order control, it is a great help for the company's logistic department, it is easy to use and very customizable."

  • "The GUI is so nice, easy to use and understand. Like with any new product, it does take time to find out all the options and how to set them up."

Customer Support

4.7 / 5

  • "We use it for Help Desk, Asset Management, and issue tracking. The Active Directory integration works seamlessly once configured."

  • "Easy to use and implement, excellent product support. Good product to be able to search previous issues."

Features & Functionality

4.4 / 5

  • "The built in KB and issue escalation rules are nice. The reporting is pretty good once you get a hang of it."

  • "Excellent product just what we have been searching for to help our buisness move forward."

Value for Money

4.5 / 5

  • "We use it for help ticketing and inventory. The cost is very reasonable and it works great from mobile phones and ipads."

  • "It won't take very long to understand how outstanding the program can be for your complaint department. And all for a exceptional price."

Product Features

  • close Approval Workflow
  • close Audit Trail
  • close Change Calendar
  • check Change Planning
  • close Compliance Management
  • close Prioritization
  • close Release Management
  • close Task Management
  • check Training Management
  • check Approval Workflow
  • check Audit Trail
  • close Change Calendar
  • close Change Planning
  • check Compliance Management
  • check Prioritization
  • close Release Management
  • check Task Management
  • close Training Management


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Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online


Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ADOPT vs Issuetrak


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