drumroll.io vs Intelligent Service Management

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

MSPs, Higher Education, Healthcare, Public Sector, Start-ups

Rating

(0)
4.4 / 5
(22)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.4 / 5

Customer Support


4.4 / 5

Features & Functionality


4.1 / 5

Value for Money


4.1 / 5

Pros

  • "Easy to use, does what it's meant to do, interface is great and the advanced reports are a charm."

  • "Overall we are satisfied. The support has been very prompt and communication has been excellent."

Cons

  • "The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad."

  • "Currently we're worried about the performance and availability."

Product Features

Not provided by vendor
  • check Approval Workflow
  • close Audit Trail
  • close Change Calendar
  • check Change Planning
  • close Compliance Management
  • close Prioritization
  • close Release Management
  • close Task Management
  • close Training Management

Screenshots

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View 5 screenshots 100800 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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drumroll.io vs Intelligent Service Management

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