# Best Chatbot Software 2026 | Capterra > Find the top Chatbot software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/chatbot-software --- # Best Chatbot Software For more information consult our [Chatbot Buyers Guide](#buyers-guide-content) [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure. [Learn more about SAS Viya](https://www.capterra.com/p/10004983/SAS-Viya/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews) Fin is the top-performing AI Agent for customer service, offering the best customer experience and the highest resolution rates. [Learn more about Fin](https://www.capterra.com/p/10031266/Fin/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.7 (18)](https://www.capterra.com/p/10031687/Text-App/#reviews) Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. [Learn more about Text](https://www.capterra.com/p/10031687/Text-App/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.5 (3045)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 81% recommend this product 0.0 (0) AI-powered chatbots that resolve customer inquiries end-to-end and assist agents with real-time suggestions and automation. [Learn more about Assembled AI](https://www.capterra.com/p/10026664/Assembled-Assist/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.7 (10)](https://www.capterra.com/p/211547/Social-Intents/reviews/) Engage website visitors instantly through seamless AI chatbot and live chat integrations with Microsoft Teams, Slack, Google Chat. [Learn more about Social Intents](https://www.capterra.com/p/211547/Social-Intents/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.  [Learn more about ChatBot](https://www.capterra.com/p/166420/ChatBot/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews) AI support agents that don’t hallucinate, live in 10 mins [Learn more about CoSupport AI](https://www.capterra.com/p/10016583/CoSupport-AI/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support. [Learn more about Chatsi](https://www.capterra.com/p/10023088/Chatsi/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Writesonic](https://www.capterra.com/p/219972/Writesonic/) [4.8 (2102)](https://www.capterra.com/p/219972/Writesonic/reviews/) Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere. [Learn more about Writesonic](https://www.capterra.com/p/219972/Writesonic/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 89% recommend this product [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1760)](https://www.capterra.com/p/102188/LiveAgent/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.  [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 88% recommend this product [## Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/) [4.6 (1389)](https://www.capterra.com/p/140928/Appy-Pie/reviews/) Appy Pie is an AI App and Website Builder with prompt-based creation plus visual and selection-based editing for easy customization. [Learn more about Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 80% recommend this product [## Intercom](https://www.capterra.com/p/134347/Intercom/) [4.5 (1132)](https://www.capterra.com/p/134347/Intercom/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences. [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Birdeye](https://www.capterra.com/p/152997/BirdEye/) [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales.  [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 85% recommend this product [## Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) [4.6 (647)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/) Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication. [Learn more about Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 84% recommend this product [## Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 85% recommend this product [## ExecVision](https://www.capterra.com/p/165609/ExecVision-For-Sales/) [4.3 (348)](https://www.capterra.com/p/165609/ExecVision-For-Sales/reviews/) ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance. [Learn more about ExecVision](https://www.capterra.com/p/165609/ExecVision-For-Sales/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) [4.6 (343)](https://www.capterra.com/p/136251/Smartsupp-live-chat/reviews/) Automate customer care processes, increase sales, and boost your conversion rates with our chatbot and AI shopping assistant. [Learn more about Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 80% recommend this product [## ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (343)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans. [Learn more about ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 83% recommend this product [## Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.4 (327)](https://www.capterra.com/p/5923/Celoxis/reviews/) Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results [Learn more about Celoxis](https://www.capterra.com/p/5923/Celoxis/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Wati](https://www.capterra.com/p/204314/WATI/) [4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/) End-to-end WhatsApp API solution for mid-market & enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.  [Learn more about Wati](https://www.capterra.com/p/204314/WATI/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 87% recommend this product [## Drift](https://www.capterra.com/p/227417/Drift/) [4.5 (199)](https://www.capterra.com/p/227417/Drift/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Drift is a human-centric, AI-powered buyer engagement platform. [Learn more about Drift](https://www.capterra.com/p/227417/Drift/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/) [4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/) The world's largest open source communications platform.  [Learn more about Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## contents.ai](https://www.capterra.com/p/10002114/contentsai/) [4.6 (154)](https://www.capterra.com/p/10002114/contentsai/reviews/) Imagine having an assistant that goes beyond simple text, capable of understanding images, audio files, video, PDFs, .docx, .csv! [Learn more about contents.ai](https://www.capterra.com/p/10002114/contentsai/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing Page 1 of 23 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (569) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot AI/Machine Learning Augmented Analytics Automated Responses Automated Routing Chatbot Code-free Development Customer Support Customizable Branding For Sales/Marketing Generative AI Language Detection Lead Capture Lead Qualification Natural Language Processing Pre-Configured Bot Query Suggestions Transfers/Routing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)[Natural Language Processing (NLP) Software](https://www.capterra.com/natural-language-processing-software/)