--- title: "Best Chatbot Software 2026 | Capterra" description: "Find the top Chatbot software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/chatbot-software/" page_type: "category" language: "en" --- # Best Chatbot Software [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) AI chatbot software that resolves conversations and closes sales on its own, 24/7.  [Learn more about Text](https://www.capterra.com/p/10031687/Text/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure. [Learn more about SAS Viya](https://www.capterra.com/p/10004983/SAS-Viya/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 0.0 (0) Brand Concierge transforms static digital experiences into personalized, conversational journeys.  [Learn more about Adobe Brand Concierge](https://www.capterra.com/p/10033800/Adobe-Brand-Concierge/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.7 (10)](https://www.capterra.com/p/211547/Social-Intents/reviews/) Engage website visitors instantly through seamless AI chatbot and live chat integrations with Microsoft Teams, Slack, Google Chat. [Learn more about Social Intents](https://www.capterra.com/p/211547/Social-Intents/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.7 (17)](https://www.capterra.com/p/207596/ZyraTalk/reviews/) ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI. [Learn more about ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place. [Learn more about ChatBot](https://www.capterra.com/p/166420/ChatBot/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support. [Learn more about Chatsi](https://www.capterra.com/p/10023088/Chatsi/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3519)](https://www.capterra.com/p/132996/brevo/reviews/) Cloud-based platform for email, SMS, and WhatsApp marketing with automation, CRM, live chat, transactional email, and loyalty program. [Learn more about Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 86% recommend this product [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3061)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 81% recommend this product [## Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2816)](https://www.capterra.com/p/186596/Notion/reviews/) Notion is the all-in-one workspace for notes, projects, documents, and collaboration. [Learn more about Notion](https://www.capterra.com/p/186596/Notion/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 87% recommend this product [## Writesonic](https://www.capterra.com/p/219972/Writesonic/) [4.8 (2102)](https://www.capterra.com/p/219972/Writesonic/reviews/) Cloud-based SEO and AI search visibility platform for tracking brand presence, optimizing content, and creating articles. [Learn more about Writesonic](https://www.capterra.com/p/219972/Writesonic/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 89% recommend this product [## Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1932)](https://www.capterra.com/p/86714/WebPay/reviews/) Cloud-based HCM platform covering HR, payroll, benefits, time tracking, performance, finance, and IT operations in one system. [Learn more about Paylocity](https://www.capterra.com/p/86714/WebPay/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.  [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 88% recommend this product [## LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/) AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/) [4.6 (1394)](https://www.capterra.com/p/140928/Appy-Pie/reviews/) Cloud-based, no-code platform for building native iOS and Android apps, websites, chatbots, and automated workflows using. [Learn more about Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 80% recommend this product [## SendPulse](https://www.capterra.com/p/146369/SendPulse/) [4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) SendPulse is a marketing automation platform for email, SMS, and chatbot marketing and creating websites and online courses. [Learn more about SendPulse](https://www.capterra.com/p/146369/SendPulse/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 83% recommend this product [## Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) [4.5 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/) Cloud-based contact center platform with omnichannel engagement, AI virtual agents, intelligent routing, and workforce management. [Learn more about Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 83% recommend this product [## Birdeye](https://www.capterra.com/p/152997/BirdEye/) [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales.  [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 85% recommend this product [## Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) [4.6 (648)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/) Lime Connect is the leading GDPR-compliant software for automation & messaging that helps businesses transform customer communication. [Learn more about Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 84% recommend this product [## Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 85% recommend this product [## Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Cloud-based revenue platform that captures customer interactions, tracks deals, forecasts pipeline, and supports sales coaching. [Learn more about Gong](https://www.capterra.com/p/157969/Gong-io/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 92% recommend this product [## Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (560)](https://www.capterra.com/p/5923/Celoxis/reviews/) Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results [Learn more about Celoxis](https://www.capterra.com/p/5923/Celoxis/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 83% recommend this product [## Podium](https://www.capterra.com/p/164285/Podium/) [4.2 (526)](https://www.capterra.com/p/164285/Podium/reviews/) Cloud-based lead management platform that consolidates text, phone, email, and social into one inbox with reviews and reporting. [Learn more about Podium](https://www.capterra.com/p/164285/Podium/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (485)](https://www.capterra.com/p/132405/Five9/reviews/) Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing Page 1 of 26 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (1274) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [AI Copilot](https://www.capterra.com/chatbot-software/features/ai-copilot/) [AI/Machine Learning](https://www.capterra.com/chatbot-software/features/ai-machine-learning/) Augmented Analytics [Automated Responses](https://www.capterra.com/chatbot-software/features/automated-responses/) Automated Routing Chatbot [Code-free Development](https://www.capterra.com/chatbot-software/features/code-free-development/) [Customer Support](https://www.capterra.com/chatbot-software/features/customer-support/) [Customizable Branding](https://www.capterra.com/chatbot-software/features/customizable-branding/) For Sales/Marketing [Generative AI](https://www.capterra.com/chatbot-software/features/generative-ai/) [Language Detection](https://www.capterra.com/chatbot-software/features/language-detection/) Lead Capture Lead Qualification [Live Chat](https://www.capterra.com/chatbot-software/features/live-chat/) [Multi-Language](https://www.capterra.com/chatbot-software/features/multi-language/) [Natural Language Processing](https://www.capterra.com/chatbot-software/features/natural-language-processing/) Pre-Configured Bot Query Suggestions [Sentiment Analysis](https://www.capterra.com/chatbot-software/features/sentiment-analysis/) Transfers/Routing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)[Natural Language Processing (NLP) Software](https://www.capterra.com/natural-language-processing-software/) I'm looking for Chatbot Software that is: [Free](https://www.capterra.com/chatbot-software/s/free/)