---
title: "Best Chatbot Software 2026 | Capterra"
description: "Find the top Chatbot software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/chatbot-software/"
page_type: "category"
language: "en"
---

# Best Chatbot Software

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## Top-rated software of 2026

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Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

[AI Copilot](https://www.capterra.com/chatbot-software/features/ai-copilot/)

[AI/Machine Learning](https://www.capterra.com/chatbot-software/features/ai-machine-learning/)

Augmented Analytics

[Automated Responses](https://www.capterra.com/chatbot-software/features/automated-responses/)

Automated Routing

Chatbot

[Code-free Development](https://www.capterra.com/chatbot-software/features/code-free-development/)

[Customer Support](https://www.capterra.com/chatbot-software/features/customer-support/)

[Customizable Branding](https://www.capterra.com/chatbot-software/features/customizable-branding/)

For Sales/Marketing

[Generative AI](https://www.capterra.com/chatbot-software/features/generative-ai/)

[Language Detection](https://www.capterra.com/chatbot-software/features/language-detection/)

Lead Capture

Lead Qualification

[Natural Language Processing](https://www.capterra.com/chatbot-software/features/natural-language-processing/)

Pre-Configured Bot

Query Suggestions

Transfers/Routing

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

Related Software Category:

[Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)[Natural Language Processing (NLP) Software](https://www.capterra.com/natural-language-processing-software/)