# Page 2 | Best Chatbot Software 2026 | Capterra > Page 2 - Find the top Chatbot software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/chatbot-software --- # Best Chatbot Software - Page 2 [## Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 88% recommend this product [## Hiver](https://www.capterra.com/p/142975/Hiver/) [4.7 (147)](https://www.capterra.com/p/142975/Hiver/reviews/) Hiver is a modern, AI help desk with smart chatbots that handle routine queries instantly and hand off complex ones to agents. [Learn more about Hiver](https://www.capterra.com/p/142975/Hiver/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 83% recommend this product [## Crisp](https://www.capterra.com/p/151292/Crisp/) [4.6 (147)](https://www.capterra.com/p/151292/Crisp/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Your all-in-one platform for multi-channel communication to improve your customers' relationship. [Learn more about Crisp](https://www.capterra.com/p/151292/Crisp/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Gladly](https://www.capterra.com/p/156723/Gladly/) [4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/) The AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 91% recommend this product [## OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) [4.6 (135)](https://www.capterra.com/p/122968/ScheduleOnce/reviews/) Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery. [Learn more about OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 81% recommend this product [## Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## TeamSupport Messaging & Live Chat](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/) [4.6 (114)](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/reviews/) TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier. [Learn more about TeamSupport Messaging & Live Chat](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 85% recommend this product [## Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/) [4.7 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/) Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale. [Learn more about Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing 90% recommend this product [## Zoho SalesIQ](https://www.capterra.com/p/168135/Zoho-SalesIQ/) [4.4 (98)](https://www.capterra.com/p/168135/Zoho-SalesIQ/reviews/) An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities. [Learn more about Zoho SalesIQ](https://www.capterra.com/p/168135/Zoho-SalesIQ/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Sobot](https://www.capterra.com/p/10025756/Sobot/) [4.9 (95)](https://www.capterra.com/p/10025756/Sobot/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.  [Learn more about Sobot](https://www.capterra.com/p/10025756/Sobot/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine. [Learn more about Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/) [3.9 (85)](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/reviews/) Suite of human capital management applications: HR, benefits, payroll, performance and talent management. [Learn more about Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) No-code chatbot building platform used to create & integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack & more. [Learn more about Botsonic](https://www.capterra.com/p/10016782/Botsonic/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Kustomer](https://www.capterra.com/p/158128/Kustomer/) [4.6 (79)](https://www.capterra.com/p/158128/Kustomer/reviews/) Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. [Learn more about Kustomer](https://www.capterra.com/p/158128/Kustomer/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## SmatBot](https://www.capterra.com/p/240327/SmatBot-/) [4.6 (74)](https://www.capterra.com/p/240327/SmatBot-/reviews/) An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases. [Learn more about SmatBot](https://www.capterra.com/p/240327/SmatBot-/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website. [Learn more about Chatbase](https://www.capterra.com/p/10012414/Chatbase/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## LiveHelpNow](https://www.capterra.com/p/99093/LiveHelpNow-Suite/) [4.6 (72)](https://www.capterra.com/p/99093/LiveHelpNow-Suite/reviews/) Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more [Learn more about LiveHelpNow](https://www.capterra.com/p/99093/LiveHelpNow-Suite/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## ManyChat](https://www.capterra.com/p/206636/ManyChat/) [4.6 (72)](https://www.capterra.com/p/206636/ManyChat/reviews/) Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS. [Learn more about ManyChat](https://www.capterra.com/p/206636/ManyChat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Customerly](https://www.capterra.com/p/173977/Customerly/) [4.5 (70)](https://www.capterra.com/p/173977/Customerly/reviews/) Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. [Learn more about Customerly](https://www.capterra.com/p/173977/Customerly/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Landbot](https://www.capterra.com/p/153051/Landbot/) [4.4 (70)](https://www.capterra.com/p/153051/Landbot/reviews/) Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead workflows without engineering. [Learn more about Landbot](https://www.capterra.com/p/153051/Landbot/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) [4.5 (67)](https://www.capterra.com/p/231201/KenytAI/reviews/) Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots [Learn more about Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Rasayel](https://www.capterra.com/p/267153/Rasayel/) [4.8 (66)](https://www.capterra.com/p/267153/Rasayel/reviews/) All-in-one B2B sales platform for WhatsApp [Learn more about Rasayel](https://www.capterra.com/p/267153/Rasayel/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Chaport](https://www.capterra.com/p/164545/Chaport-Live-Chat/) [4.9 (63)](https://www.capterra.com/p/164545/Chaport-Live-Chat/reviews/) Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. [Learn more about Chaport](https://www.capterra.com/p/164545/Chaport-Live-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## SAS Visual Analytics](https://www.capterra.com/p/266531/SAS-Visual-Analytics/) [4.3 (59)](https://www.capterra.com/p/266531/SAS-Visual-Analytics/reviews/) Build chatbots easily through an intuitive visual, accelerating the design process for both beginners and advanced users. [Learn more about SAS Visual Analytics](https://www.capterra.com/p/266531/SAS-Visual-Analytics/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Froged](https://www.capterra.com/p/196490/Froged/) [4.5 (56)](https://www.capterra.com/p/196490/Froged/reviews/) FROGED's Platform will help you increase MRR & reduce churn through proactive onboarding, support & engagement tools. [Learn more about Froged](https://www.capterra.com/p/196490/Froged/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## LongShot AI](https://www.capterra.com/p/240382/LongShot-AI/) [4.5 (51)](https://www.capterra.com/p/240382/LongShot-AI/reviews/) LongShot AI is an AI writing assistant designed to generate high-quality, fact-checked blogs loved by humans and search engines alike.  [Learn more about LongShot AI](https://www.capterra.com/p/240382/LongShot-AI/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) [4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. [Learn more about ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Kommunicate](https://www.capterra.com/p/172677/Kommunicate/) [4.6 (43)](https://www.capterra.com/p/172677/Kommunicate/reviews/) AI-powered automation platform for custom service.  [Learn more about Kommunicate](https://www.capterra.com/p/172677/Kommunicate/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## INSIDE](https://www.capterra.com/p/148963/INSIDE/) [4.6 (41)](https://www.capterra.com/p/148963/INSIDE/reviews/) Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world. [Learn more about INSIDE](https://www.capterra.com/p/148963/INSIDE/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Haptik](https://www.capterra.com/p/186856/Chatbots/) [4.4 (41)](https://www.capterra.com/p/186856/Chatbots/reviews/) Haptik powers Intelligent Virtual Assistants (IVA) that transform customer experience, while increasing sales and reducing costs.  [Learn more about Haptik](https://www.capterra.com/p/186856/Chatbots/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Conversational Cloud](https://www.capterra.com/p/225424/Conversational-Cloud/) [4.3 (41)](https://www.capterra.com/p/225424/Conversational-Cloud/reviews/) A leader in Conversational AI, chatbot, and messaging technology, LivePerson helps you get the results that matter to your business.  [Learn more about Conversational Cloud](https://www.capterra.com/p/225424/Conversational-Cloud/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## B2Chat](https://www.capterra.com/p/239309/B2Chat/) [4.8 (39)](https://www.capterra.com/p/239309/B2Chat/reviews/) Deja las tareas repetitivas en manos de nuestros chatbots de flujos capaces de ofrecer respuestas precisas sobre tu marca. [Learn more about B2Chat](https://www.capterra.com/p/239309/B2Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Quiq](https://www.capterra.com/p/166780/Quiq-Messaging/) [4.5 (37)](https://www.capterra.com/p/166780/Quiq-Messaging/reviews/) Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution. [Learn more about Quiq](https://www.capterra.com/p/166780/Quiq-Messaging/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/) [4.5 (37)](https://www.capterra.com/p/194013/Yellow-Messenger/reviews/) Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.  [Learn more about yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Desku](https://www.capterra.com/p/275845/Desku/) [4.7 (36)](https://www.capterra.com/p/275845/Desku/reviews/) Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations. [Learn more about Desku](https://www.capterra.com/p/275845/Desku/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Breeze](https://www.capterra.com/p/156024/Clearbit/) [4.5 (34)](https://www.capterra.com/p/156024/Clearbit/reviews/) Cloud-based lead management solution that helps businesses track website visitors, manage campaigns, generate leads, and more. [Learn more about Breeze](https://www.capterra.com/p/156024/Clearbit/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.  [Learn more about Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Acobot](https://www.capterra.com/p/174701/Acobot/) [4.9 (31)](https://www.capterra.com/p/174701/Acobot/reviews/) Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically. [Learn more about Acobot](https://www.capterra.com/p/174701/Acobot/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Sendbird](https://www.capterra.com/p/150851/SendBird/) [4.2 (31)](https://www.capterra.com/p/150851/SendBird/reviews/) The omnichannel AI agent platform for delightful customer service.  [Learn more about Sendbird](https://www.capterra.com/p/150851/SendBird/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Serviceform](https://www.capterra.com/p/173576/Serviceform/) [4.6 (30)](https://www.capterra.com/p/173576/Serviceform/reviews/) Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. [Learn more about Serviceform](https://www.capterra.com/p/173576/Serviceform/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) [4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Smith.ai Live Chat combines live agents & AI to provide 24/7 virtual receptionist service for chats — for all businesses. [Learn more about Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Formilla.com](https://www.capterra.com/p/159670/Formilla-com/) [4.8 (29)](https://www.capterra.com/p/159670/Formilla-com/reviews/) Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Live chat, Email, & In-App suite. [Learn more about Formilla.com](https://www.capterra.com/p/159670/Formilla-com/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Leadoo](https://www.capterra.com/p/193699/Leadoo/) [4.6 (29)](https://www.capterra.com/p/193699/Leadoo/reviews/) Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors. [Learn more about Leadoo](https://www.capterra.com/p/193699/Leadoo/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Botsify](https://www.capterra.com/p/201926/Botsify/) [4.6 (29)](https://www.capterra.com/p/201926/Botsify/reviews/) White-label AI Agent platform to create, deploy, and resell AI agents for web, WhatsApp, Instagram, and more, no coding needed. [Learn more about Botsify](https://www.capterra.com/p/201926/Botsify/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## numia](https://www.capterra.com/p/209594/DebSign/) [4.4 (29)](https://www.capterra.com/p/209594/DebSign/reviews/) Genera conversaciones con IA, automatiza procesos y resuelve consultas de rutina. [Learn more about numia](https://www.capterra.com/p/209594/DebSign/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Chatfuel](https://www.capterra.com/p/181770/Chatfuel/) [4.3 (28)](https://www.capterra.com/p/181770/Chatfuel/reviews/) Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. [Learn more about Chatfuel](https://www.capterra.com/p/181770/Chatfuel/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity. [Learn more about Zipchat](https://www.capterra.com/p/10014211/Zipchat/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Alana](https://www.capterra.com/p/215759/Alana/) [4.8 (25)](https://www.capterra.com/p/215759/Alana/reviews/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) The best artificial intelligence created for Customer Experience​ [Learn more about Alana](https://www.capterra.com/p/215759/Alana/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing [## Engati](https://www.capterra.com/p/165384/Engati/) [4.0 (25)](https://www.capterra.com/p/165384/Engati/reviews/) Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. [Learn more about Engati](https://www.capterra.com/p/165384/Engati/) Chatbot features reviewers most value AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support Customizable Branding Language Detection Lead Capture Natural Language Processing Page 2 of 12 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (575) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot AI/Machine Learning Augmented Analytics Automated Responses Automated Routing Chatbot Code-free Development Customer Support Customizable Branding For Sales/Marketing Generative AI Language Detection Lead Capture Lead Qualification Natural Language Processing Pre-Configured Bot Query Suggestions Transfers/Routing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)[Natural Language Processing (NLP) Software](https://www.capterra.com/natural-language-processing-software/)