--- title: "Best Chatbot Software 2026 | Capterra" description: "Find the top Chatbot software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/chatbot-software/" page_type: "category" language: "en" --- Best Chatbot Software Last updated on August 27, 2026 # Best Chatbot Software ### [Text](https://www.capterra.com/ppc/clicks/collect/CA/directory/ced4ecd6-e1a5-45f3-9298-ae50ea0dc7ac/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1pZXh1aXlpY2stZzJkbS52ZXJjZWwuYXBwL2NoYXRib3Qtc29mdHdhcmUv&categoryId=a68b9027-2175-4c11-9b58-b409cecfe30c&listingPosition=1&ts=1787984854363&s=A510F46529223AA2CFC1647DB98FF47F3E9140D59A7FD41C56B34F15AA019EB6) [4.7(30)](https://www.capterra.com/p/10031687/Text/reviews/) AI chatbot software that resolves conversations and closes sales on its own, 24/7. [Learn more about Text](https://www.capterra.com/p/10031687/Text/) Pricing info Free TrialFree Version 5-4 (29)3 (1)2-1 (0) Free TrialFree Version ### [SAS Viya](https://www.capterra.com/ppc/clicks/collect/CA/directory/695e7ea5-265b-4299-bdcb-a916e79be8b8/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1pZXh1aXlpY2stZzJkbS52ZXJjZWwuYXBwL2NoYXRib3Qtc29mdHdhcmUv&categoryId=a68b9027-2175-4c11-9b58-b409cecfe30c&listingPosition=2&ts=1787984854364&s=3FC91D82C38B9AEBEB284B2A7C1C3EDDEE634219775AFE1D894628A48485BDCC) [4.4(12)](https://www.capterra.com/p/10004983/SAS-Viya/reviews/) SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure. [Learn more about SAS Viya](https://www.capterra.com/p/10004983/SAS-Viya/) Pricing info Free TrialFree Version 5-4 (11)3 (0)2-1 (1) Free TrialFree Version ### [ZyraTalk](https://www.capterra.com/ppc/clicks/collect/CA/directory/14624898-2f10-4ba8-988f-4b99cd07547a/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1pZXh1aXlpY2stZzJkbS52ZXJjZWwuYXBwL2NoYXRib3Qtc29mdHdhcmUv&categoryId=a68b9027-2175-4c11-9b58-b409cecfe30c&listingPosition=3&ts=1787984854366&s=C99311F6954A0AE2942B35CAC4B171CF3E932324034C96BBB09602E7A6F73590) [4.7(17)](https://www.capterra.com/p/207596/ZyraTalk/reviews/) ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI. [Learn more about ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/) Pricing info Free TrialFree Version 5-4 (15)3 (2)2-1 (0) Free TrialFree Version Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ### [ChatBot](https://www.capterra.com/ppc/clicks/collect/CA/directory/f2a40dfa-ff2b-46b3-beaf-a7c200452fa8/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1pZXh1aXlpY2stZzJkbS52ZXJjZWwuYXBwL2NoYXRib3Qtc29mdHdhcmUv&categoryId=a68b9027-2175-4c11-9b58-b409cecfe30c&listingPosition=1&ts=1787984854369&s=CD289AF6AFAFA9B7F9CAFF066E46F99D7B14285409178F640B370A0D487962C1) [4.6(66)](https://www.capterra.com/p/166420/ChatBot/reviews/) ChatBot.com is an all-in-one platform to create, deploy, and track conversation AI agents across channels. [Learn more about ChatBot](https://www.capterra.com/p/166420/ChatBot/) Pricing info Free TrialFree Version 5-4 (62)3 (3)2-1 (1) Free TrialFree Version ### [Chatsi](https://www.capterra.com/ppc/clicks/collect/CA/directory/374c7455-7c22-4ce6-aa09-dae3480180be/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1pZXh1aXlpY2stZzJkbS52ZXJjZWwuYXBwL2NoYXRib3Qtc29mdHdhcmUv&categoryId=a68b9027-2175-4c11-9b58-b409cecfe30c&listingPosition=2&ts=1787984854372&s=9103307B1ECEBDEB62351BF07C41F1F050B12BD1C41C8090CEA3E9B4EC250923) [5.0(2)](https://www.capterra.com/p/10023088/Chatsi/reviews/) An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support. [Learn more about Chatsi](https://www.capterra.com/p/10023088/Chatsi/) Pricing info Free TrialFree Version 5-4 (2)3 (0)2-1 (0) Free TrialFree Version ### [Social Intents](https://www.capterra.com/ppc/clicks/collect/CA/directory/b500bba2-2e1e-4562-8a4b-24c6093a9cf2/destination?country=US&language=en&specificLocation=category-upgraded-product-name&sessionStartPage=aHR0cHM6Ly9ieC1jYXB0ZXJyYS1pZXh1aXlpY2stZzJkbS52ZXJjZWwuYXBwL2NoYXRib3Qtc29mdHdhcmUv&categoryId=a68b9027-2175-4c11-9b58-b409cecfe30c&listingPosition=3&ts=1787984854373&s=104CDBCD242AAF741AEE27AF86EB619C9A125335ADA33D9E0B7785A25B668493) [4.7(10)](https://www.capterra.com/p/211547/Social-Intents/reviews/) Engage website visitors instantly through seamless AI chatbot and live chat integrations with Microsoft Teams, Slack, Google Chat. [Learn more about Social Intents](https://www.capterra.com/p/211547/Social-Intents/) Pricing info Free TrialFree Version 5-4 (10)3 (0)2-1 (0) Free TrialFree Version ### [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5(3058)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pricing info Free TrialFree Version 5-4 (2,855)3 (139)2-1 (64) Free TrialFree Version ### [Notion](https://www.capterra.com/p/186596/Notion/) [4.7(2806)](https://www.capterra.com/p/186596/Notion/reviews/) Notion is the all-in-one workspace for notes, projects, documents, and collaboration. [Learn more about Notion](https://www.capterra.com/p/186596/Notion/) Pricing info Free TrialFree Version 5-4 (2,718)3 (70)2-1 (18) Free TrialFree Version ### [Writesonic](https://www.capterra.com/p/219972/Writesonic/) [4.8(2102)](https://www.capterra.com/p/219972/Writesonic/reviews/) Writesonic helps you Win Customers from AI Search [Learn more about Writesonic](https://www.capterra.com/p/219972/Writesonic/) Pricing info Free TrialFree Version 5-4 (2,045)3 (44)2-1 (13) Free TrialFree Version ### [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3(1929)](https://www.capterra.com/p/86714/WebPay/reviews/) One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. [Learn more about Paylocity](https://www.capterra.com/p/86714/WebPay/) Pricing info Free TrialFree Version 5-4 (1,682)3 (178)2-1 (69) Free TrialFree Version ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7(1787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)[Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Pricing info Free TrialFree Version 5-4 (1,731)3 (49)2-1 (7) Free TrialFree Version ### [Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/) [4.6(1394)](https://www.capterra.com/p/140928/Appy-Pie/reviews/) Appy Pie is an AI App and Website Builder with prompt-based creation plus visual and selection-based editing for easy customization. [Learn more about Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/) Pricing info Free TrialFree Version 5-4 (1,279)3 (72)2-1 (43) Free TrialFree Version ### [Intercom](https://www.capterra.com/p/134347/Intercom/) [4.5(1135)](https://www.capterra.com/p/134347/Intercom/reviews/)[Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences. [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/) Pricing info Free TrialFree Version 5-4 (1,025)3 (74)2-1 (36) Free TrialFree Version ### [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) [4.5(733)](https://www.capterra.com/p/132852/Talkdesk/reviews/) Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. [Learn more about Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) Pricing info Free TrialFree Version 5-4 (683)3 (35)2-1 (15) Free TrialFree Version ### [Birdeye](https://www.capterra.com/p/152997/BirdEye/) [4.7(705)](https://www.capterra.com/p/152997/BirdEye/reviews/) Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Pricing info Free TrialFree Version 5-4 (663)3 (17)2-1 (25) Free TrialFree Version ### [Weave](https://www.capterra.com/p/141842/Weave/) [4.3(673)](https://www.capterra.com/p/141842/Weave/reviews/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Pricing info Free TrialFree Version 5-4 (571)3 (47)2-1 (55) Free TrialFree Version ### [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) [4.6(648)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/) Lime Connect is the leading GDPR-compliant software for automation & messaging that helps businesses transform customer communication. [Learn more about Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) Pricing info Free TrialFree Version 5-4 (624)3 (17)2-1 (7) Free TrialFree Version ### [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7(590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)[Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) [Capterra Shortlist](https://www.capterra.com/chatbot-software/shortlist/) Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Pricing info Free TrialFree Version 5-4 (568)3 (15)2-1 (7) Free TrialFree Version ### [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8(561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement. [Learn more about Gong.io](https://www.capterra.com/p/157969/Gong-io/) Pricing info Free TrialFree Version 5-4 (551)3 (7)2-1 (3) Free TrialFree Version ### [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5(553)](https://www.capterra.com/p/5923/Celoxis/reviews/) Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results [Learn more about Celoxis](https://www.capterra.com/p/5923/Celoxis/) Pricing info Free TrialFree Version 5-4 (528)3 (19)2-1 (6) Free TrialFree Version ### [Podium](https://www.capterra.com/p/164285/Podium/) [4.3(526)](https://www.capterra.com/p/164285/Podium/reviews/) Podium's AI-powered lead conversion platform helps businesses streamline client communication across multiple channels. [Learn more about Podium](https://www.capterra.com/p/164285/Podium/) Pricing info Free TrialFree Version 5-4 (438)3 (28)2-1 (60) Free TrialFree Version ### [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4(392)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans. [Learn more about ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Pricing info Free TrialFree Version 5-4 (350)3 (17)2-1 (25) Free TrialFree Version ### [ExecVision](https://www.capterra.com/p/165609/ExecVision-For-Sales/) [4.3(348)](https://www.capterra.com/p/165609/ExecVision-For-Sales/reviews/) ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance. [Learn more about ExecVision](https://www.capterra.com/p/165609/ExecVision-For-Sales/) Pricing info Free TrialFree Version 5-4 (300)3 (40)2-1 (8) Free TrialFree Version ### [Texta.ai](https://www.capterra.com/p/240296/Textaai/) [4.6(346)](https://www.capterra.com/p/240296/Textaai/reviews/) Get Professional Level Blog Articles in Seconds. Market leading Long content AI copywriting tool. [Learn more about Texta.ai](https://www.capterra.com/p/240296/Textaai/) Pricing info Free TrialFree Version 5-4 (328)3 (12)2-1 (6) Free TrialFree Version ### [Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) [4.6(343)](https://www.capterra.com/p/136251/Smartsupp-live-chat/reviews/) Automate customer care processes, increase sales, and boost your conversion rates with our chatbot and AI shopping assistant. [Learn more about Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) Pricing info Free TrialFree Version 5-4 (325)3 (13)2-1 (5) Free TrialFree Version Page 1 of 23 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [AI Copilot](https://www.capterra.com/chatbot-software/features/ai-copilot/) [AI/Machine Learning](https://www.capterra.com/chatbot-software/features/ai-machine-learning/) Augmented Analytics [Automated Responses](https://www.capterra.com/chatbot-software/features/automated-responses/) Automated Routing Chatbot [Code-free Development](https://www.capterra.com/chatbot-software/features/code-free-development/) [Customer Support](https://www.capterra.com/chatbot-software/features/customer-support/) [Customizable Branding](https://www.capterra.com/chatbot-software/features/customizable-branding/) For Sales/Marketing [Generative AI](https://www.capterra.com/chatbot-software/features/generative-ai/) [Language Detection](https://www.capterra.com/chatbot-software/features/language-detection/) Lead Capture Lead Qualification [Live Chat](https://www.capterra.com/chatbot-software/features/live-chat/) [Multi-Language](https://www.capterra.com/chatbot-software/features/multi-language/) [Natural Language Processing](https://www.capterra.com/chatbot-software/features/natural-language-processing/) Pre-Configured Bot Query Suggestions [Sentiment Analysis](https://www.capterra.com/chatbot-software/features/sentiment-analysis/) Transfers/Routing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)[Natural Language Processing (NLP) Software](https://www.capterra.com/natural-language-processing-software/) I'm looking for Chatbot Software that is: [Free](https://www.capterra.com/chatbot-software/s/free/)