--- title: "Best Cloud Communication Platform Software 2026 | Capterra" description: "Find the top Cloud Communication Platform software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/cloud-communication-platform-software/" page_type: "category" language: "en" --- # Best Cloud Communication Platform Software ## Twilio Rating: 4.4 out of 5 (506 reviews) Profile: [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Unified multi-channel communication system - Comprehensive programmable communication tools Cons: - Complicated and frustrating account processes - Slow performance and delays #### Starting price Starting price: $0.01 Pricing details: Usage Based Free trial: Yes Free demo: No ### Features tab #### Highest rated features - SMS Messaging: 4.6 rating - API: 4.6 rating - Alerts/Notifications: 4.3 rating - Call Recording: 4.4 rating #### Lowest rated features - Contact Management: 4.1 rating - Multi-Channel Communication: 4.3 rating - Live Chat: 4.3 rating - Audio/Video Conferencing: 3.5 rating #### Feature-related review snippet Reviewer: Roberto B. Reviewer details: Retail, 11-50 employees Published: May 3, 2023 > "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication services that adapt to the needs of each user" ### Gallery tab Ease of use: 4.1 out of 5 (506 reviews) #### Related review snippet Reviewer: Bonnie B. Reviewer details: Non-Profit Organization Management, 51-200 employees Published: June 26, 2026 > "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly." ### Integrations tab Twilio connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#integrations) #### Most popular integrations - Zoho CRM: 5.0 rating - Zendesk Suite: 4.5 rating - Freshdesk: 4.6 rating - Zapier: 4.7 rating - Salesforce Service Cloud: 4.5 rating - SugarCRM: 3.8 rating #### Integrations-related review snippet Reviewer: Shane S. Reviewer details: Information Technology and Services, 1-10 employees Published: June 12, 2025 > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." --- ## 3CX Rating: 4.4 out of 5 (467 reviews) Profile: [3CX](https://www.capterra.com/p/158704/3CX/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? 3CX is a cloud communications solution for telephony, video conferencing, live chat & mobile apps. Get it for free! #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Simple and fast installation process - Unified business communication system Cons: - Frequent software glitches - Unreliable call connectivity #### Starting price Starting price: $350.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Caller ID: 4.6 rating - Mobile Access: 4.8 rating - Call Routing: 4.5 rating - Computer Telephony Integration: 4.7 rating #### Lowest rated features - Call Monitoring: 2.0 rating - Call Recording: 4.0 rating - Chat/Messaging: 4.0 rating - Activity Dashboard: 4.0 rating #### Feature-related review snippet Reviewer: Roberto S. Reviewer details: Information Technology and Services, 1-10 employees Published: September 16, 2024 > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and user-friendly interface." ### Gallery tab Ease of use: 4.4 out of 5 (467 reviews) #### Related review snippet Reviewer: Rachel T. Reviewer details: Construction, 1-10 employees Published: June 16, 2026 > "I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at." ### Integrations tab 3CX connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/158704/3CX/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.5 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 4.1 rating - Zoho CRM: 3.7 rating - HubSpot CRM: 4.5 rating - Bitrix24: 4.2 rating #### Integrations-related review snippet Reviewer: Juan M. Reviewer details: Telecommunications, 51-200 employees Published: December 10, 2025 > "Esay of use and great integrations are the things I like the most." --- ## Ultatel Cloud Business Phone System Rating: 4.7 out of 5 (41 reviews) Profile: [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI-powered cloud communications with voice, SMS, chat, video & CRM integrations—plus white-glove onboarding and unmatched 24/7 support. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $18.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Available - Chat/Messaging: Available - Call Recording: Available - IVR: Available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Available - Generative AI: Not available #### Feature-related review snippet Reviewer: Laura M. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: September 29, 2022 > "The system is easy to use and intuitive; very reliable; call recording feature and other admin tools are great." ### Gallery tab Ease of use: 4.6 out of 5 (41 reviews) #### Related review snippet Reviewer: David C. Reviewer details: Electrical/Electronic Manufacturing, 11-50 employees Published: January 9, 2025 > "The system is available for our use 99.99% of the time - OK, I really don't have a firm number, but we have had two minor problems over the last couple of years and they were handled by Customer Service within minutes, a promised, and no delay between my placing the call and immediate attention." ### Integrations tab Ultatel Cloud Business Phone System connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/#integrations) #### Most popular integrations - Microsoft Teams: 4.2 rating - Zoho CRM: 4.3 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Pipedrive: 4.5 rating - Salesforce Platform: 4.4 rating #### Integrations-related review snippet Reviewer: Melissa S. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: January 25, 2023 > "I love the way UltaTel seamlessly integrates with Microsoft Teams." --- ## Wildix Rating: 4.7 out of 5 (209 reviews) Profile: [Wildix](https://www.capterra.com/p/218251/Wildix/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Mobile Access: 4.7 rating - Call Routing: 4.8 rating - IVR: 4.7 rating - Chat/Messaging: 4.7 rating #### Lowest rated features - Contact Management: 3.4 rating - Call Monitoring: 4.1 rating - File Sharing: 3.9 rating - Reporting/Analytics: 4.1 rating #### Feature-related review snippet Reviewer: antonio S. Reviewer details: Information Technology and Services, 1-10 employees Published: November 24, 2025 > "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems." ### Gallery tab Ease of use: 4.6 out of 5 (209 reviews) #### Related review snippet Reviewer: Jean D. Reviewer details: Computer & Network Security, 1-10 employees Published: October 14, 2025 > "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering machines, mobile application, etc." ### Integrations tab Wildix connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/218251/Wildix/#integrations) #### Most popular integrations - Calendly: 4.7 rating - Microsoft Outlook: 4.4 rating - vtenext: 4.6 rating - Microsoft Exchange: 4.6 rating - RAMP: 4.4 rating - Kiamo: 4.3 rating #### Integrations-related review snippet Reviewer: Klaus S. Reviewer details: Computer Networking, 1-10 employees Published: October 13, 2025 > "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like Wilma AI." --- ## Elixir Cloud Rating: 4.3 out of 5 (4 reviews) Profile: [Elixir Cloud](https://www.capterra.com/p/167144/Tango/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Elixir Cloud is the modern, scalable CCM platform for reaching more people with better comms — and way less effort. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature Free trial: No Free demo: No ### Features tab #### Most popular features - Call Routing: Not available - File Sharing: Available - Chat/Messaging: Available - Call Recording: Not available - IVR: Not available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available ### Gallery tab Ease of use: 4.0 out of 5 (4 reviews) ### Integrations tab Elixir Cloud connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/167144/Tango/#integrations) #### Most popular integrations - WhatsApp: 4.7 rating - Docusign: 4.7 rating - Dynamics 365: 4.4 rating - Salesforce Platform: 4.4 rating - SAP S/4HANA Cloud: 4.3 rating - Alfresco Digital Business Platform: 4.1 rating --- ## USAN Contact Suite for Amazon Connect Rating: 5.0 out of 5 (3 reviews) Profile: [USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.7 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Month Free trial: No Free demo: Yes ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Not available - Chat/Messaging: Available - Call Recording: Available - IVR: Available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available ### Gallery tab Ease of use: 5.0 out of 5 (3 reviews) ### Integrations tab USAN Contact Suite for Amazon Connect connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#integrations) #### Most popular integrations - Calabrio ONE: 4.5 rating - AWS CloudFormation: 4.5 rating - Amazon Connect: 4.5 rating - DNCScrub: 4.5 rating --- ## Qiscus Rating: 4.4 out of 5 (7 reviews) Profile: [Qiscus](https://www.capterra.com/p/247726/Qiscus/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.0 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: Yes ### Features tab #### Most popular features - Call Routing: Not available - File Sharing: Not available - Chat/Messaging: Available - Call Recording: Not available - IVR: Not available - Audio/Video Conferencing: Available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available ### Gallery tab Ease of use: 4.7 out of 5 (7 reviews) --- ## Avochato Rating: 4.7 out of 5 (135 reviews) Profile: [Avochato](https://www.capterra.com/p/161117/Avochato/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Available - Chat/Messaging: Available - Call Recording: Not available - IVR: Available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available ### Gallery tab Ease of use: 4.7 out of 5 (135 reviews) #### Related review snippet Reviewer: Lenah M. Reviewer details: Information Technology and Services, 1-10 employees Published: July 14, 2025 > "The messages feel personal, and I can keep track of every conversation in one place without getting confused." ### Integrations tab Avochato connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/161117/Avochato/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 4.5 rating - Shopify: 4.5 rating - HubSpot CRM: 4.5 rating - Zapier: 4.7 rating - Google Chrome: 4.8 rating - Okta: 4.7 rating --- ## Ringover Rating: 4.7 out of 5 (884 reviews) Profile: [Ringover](https://www.capterra.com/p/169627/RingOver/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive business telephony platform - Effective team collaboration tools Cons: - Occasional performance and speed delays - Connectivity dependent and unstable #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Caller ID: 5.0 rating - Alerts/Notifications: 4.7 rating - Call Routing: 4.7 rating - Computer Telephony Integration: 4.7 rating #### Lowest rated features - Real-Time Reporting: 4.0 rating - Call Monitoring: 4.5 rating - Call Recording: 4.5 rating - Voice Mail: 4.7 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 11-50 employees Published: February 24, 2026 > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." ### Gallery tab Ease of use: 4.8 out of 5 (884 reviews) #### Related review snippet Reviewer: Wouter K. Reviewer details: Media Production, 51-200 employees Published: May 27, 2026 > "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more." ### Integrations tab Ringover connects with 42+ software tools. [See all integrations](https://www.capterra.com/p/169627/RingOver/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.6 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Elliott B. Reviewer details: Staffing and Recruiting, 1-10 employees Published: July 17, 2025 > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." --- ## Google Workspace Rating: 4.7 out of 5 (17,650 reviews) Profile: [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Integrated real-time teamwork suite - Centralized productivity environment Cons: - Occasional slowdowns and lag - Dependence on stable internet #### Starting price Starting price: $7.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - File Sharing: 4.7 rating - Mobile Access: 4.8 rating - Communication Management: 4.6 rating - Real-Time Updates: 4.8 rating #### Lowest rated features - Customizable Branding: 4.0 rating - Third-Party Integrations: 4.2 rating - Live Chat: 4.2 rating - Real-Time Reporting: 4.3 rating #### Feature-related review snippet Reviewer: Vidya A. Reviewer details: Financial Services, 501-1,000 employees Published: August 20, 2024 > "I like Google workspace unifies several products into a single well- functioning platform.collabration is extremely easy integration between Gmail, Google Drive, Sheets and other apps." ### Gallery tab Ease of use: 4.6 out of 5 (17,650 reviews) #### Related review snippet Reviewer: Holly B. Reviewer details: Broadcast Media, 51-200 employees Published: February 19, 2026 > "I check my google emails quickly and respond timely using my AI tool to craft a response and schedule next steps video meetings and sent saved documents from my google drive." ### Integrations tab Google Workspace connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/247901/Google-Workspace/#integrations) #### Most popular integrations - Confluence: 4.5 rating - Zapier: 4.7 rating - Tableau: 4.6 rating - Lucidchart: 4.5 rating - Miro: 4.7 rating - Adobe Workfront: 4.3 rating #### Integrations-related review snippet Reviewer: Brigitte T. Reviewer details: Hospital & Health Care, 51-200 employees Published: April 15, 2026 > "The seamless integration between tools like Gmail, Drive, and Calendar also helps keep everything organized in one place." --- ## Zoom Workplace Rating: 4.6 out of 5 (14,650 reviews) Profile: [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive virtual meeting features - Dynamic group collaboration tools Cons: - Frequent technical glitches - Sensitive to internet quality #### Starting price Starting price: $14.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Mobile Access: 5.0 rating - Alerts/Notifications: 5.0 rating - Live Chat: 5.0 rating - Two-Way Audio & Video: 5.0 rating #### Lowest rated features - Third-Party Integrations: 4.7 rating - API: 4.9 rating - Communication Management: 5.0 rating - File Sharing: 5.0 rating #### Feature-related review snippet Reviewer: Staliseia W. Reviewer details: Information Technology and Services, Self-employed Published: November 25, 2025 > "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between features, it’s become an essential part of how we stay connected and productive" ### Gallery tab Ease of use: 4.6 out of 5 (14,650 reviews) #### Related review snippet Reviewer: Kanika K. Reviewer details: Education Management, 51-200 employees Published: April 21, 2026 > "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records." ### Integrations tab Zoom Workplace connects with 59+ software tools. [See all integrations](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - PayPal: 4.6 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.8 rating - Jira: 4.4 rating - Asana: 4.5 rating #### Integrations-related review snippet Reviewer: Clyde W. Reviewer details: Food & Beverages, 501-1,000 employees Published: June 3, 2026 > "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins." --- ## Webex Suite Rating: 4.4 out of 5 (7,410 reviews) Profile: [Webex Suite](https://www.capterra.com/p/237272/Webex/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Robust video conferencing features - Unified business communication hub Cons: - Frequent technical glitches - Audio reliability and mute challenges #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Communication Management: 4.4 rating - Live Chat: 4.5 rating - Alerts/Notifications: 4.7 rating - Real-Time Monitoring: 4.3 rating #### Lowest rated features - API: 4.1 rating - Multi-Channel Communication: 4.0 rating - Mobile Access: 4.3 rating - Call Recording: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Facilities Services, 10,001+ employees Published: July 31, 2025 > "The hardware is robust, with intuitive controls for users unfamiliar with the system." ### Gallery tab Ease of use: 4.3 out of 5 (7,410 reviews) #### Related review snippet Reviewer: Brian T. Reviewer details: E-Learning, 51-200 employees Published: June 5, 2026 > "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone. " ### Integrations tab Webex Suite connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/237272/Webex/#integrations) #### Most popular integrations - Slack: 4.9 rating - Microsoft Teams: 4.7 rating - GitHub: 4.8 rating - Zendesk Suite: 4.4 rating - Zapier: 4.6 rating - Microsoft Outlook: 4.7 rating #### Integrations-related review snippet Reviewer: Tayo F. Reviewer details: Information Technology and Services, 11-50 employees Published: August 27, 2024 > "The integration with other Cisco tools is also seamless." --- ## Wrike Rating: 4.4 out of 5 (3,033 reviews) Profile: [Wrike](https://www.capterra.com/p/76113/Wrike/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Wrike centralizes all your work communication with AI-powered collaboration tools to keep teams aligned. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Centralized real-time team collaboration - Comprehensive project tracking tools Cons: - High and inflexible pricing structure - Frequent minor bugs and glitches #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Real-Time Updates: 5.0 rating - Third-Party Integrations: 5.0 rating - Multi-Language: 4.0 rating #### Feature-related review snippet Reviewer: Ojaswini W. Reviewer details: Marketing and Advertising, 10,001+ employees Published: May 6, 2026 > "Additionally, the flexibility of the interface is a major advantage." ### Gallery tab Ease of use: 4.2 out of 5 (3,033 reviews) #### Related review snippet Reviewer: Thiago F. Reviewer details: Marketing and Advertising, 201-500 employees Published: April 21, 2026 > "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines." ### Integrations tab Wrike connects with 136+ software tools. [See all integrations](https://www.capterra.com/p/76113/Wrike/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Microsoft Outlook: 4.3 rating - Bitbucket: 4.6 rating - Microsoft Viva Engage: 4.2 rating - Marketo Engage: 4.8 rating - Zoho Books: 4.4 rating #### Integrations-related review snippet Reviewer: Lauren P. Reviewer details: Entertainment, 501-1,000 employees Published: April 22, 2026 > "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work." --- ## LiveAgent Rating: 4.7 out of 5 (1,787 reviews) Profile: [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive omnichannel support tools - Efficient client interaction management Cons: - Frequent technical glitches and instability - Cumbersome and inconsistent email handling #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Available - Chat/Messaging: Available - Call Recording: Available - IVR: Available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available #### Feature-related review snippet Reviewer: Sanket Y. Reviewer details: Information Technology and Services, 10,001+ employees Published: March 27, 2026 > "I like how easy the interface is to use, even for people who are new to it." ### Gallery tab Ease of use: 4.6 out of 5 (1,787 reviews) #### Related review snippet Reviewer: Jacopo R. Reviewer details: Information Technology and Services, 1-10 employees Published: May 6, 2026 > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." ### Integrations tab LiveAgent connects with 125+ software tools. [See all integrations](https://www.capterra.com/p/102188/LiveAgent/#integrations) #### Most popular integrations - Slack: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Joomla: 4.2 rating - GetResponse: 4.2 rating - BigCommerce: 4.4 rating #### Integrations-related review snippet Reviewer: Carole K. Reviewer details: Higher Education, 11-50 employees Published: August 22, 2024 > "The integration with Zimbra is also a plus (although I could not test it in the free trial)" --- ## Bitrix24 Rating: 4.2 out of 5 (999 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bitrix24 is #1 free cloud communication and collaboration platform used by 15 million companies. Cloud, mobile, open source. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated team communication tools - Comprehensive team collaboration platform Cons: - Delayed and limited customer support - Frequent bugs and technical issues #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Communication Management: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (999 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 83+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Gmail: 4.7 rating - Docusign: 5.0 rating - Box: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- ## GoTo Connect Rating: 4.5 out of 5 (670 reviews) Profile: [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? GoTo makes IT and business communication easy so its customers can do what matters most. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Responsive and knowledgeable assistance - Intuitive multi-platform user experience Cons: - Inconsistent call handling features - Confusing and slow billing processes #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Routing: 5.0 rating - Voice Mail: 5.0 rating - API: 5.0 rating - Caller ID: 5.0 rating #### Lowest rated features - Contact Management: 5.0 rating - File Sharing: 5.0 rating - IVR: 5.0 rating - Mobile Access: 5.0 rating #### Feature-related review snippet Reviewer: Rosalina M. Reviewer details: Insurance, 1-10 employees Published: March 2, 2023 > "Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with smoothing out their correspondence processes. While there are a few impediments as far as revealing choices and customization, the reasonable estimating and adaptable settings make it a solid competitor for organizations hoping to further develop their correspondence capacities." ### Gallery tab Ease of use: 4.4 out of 5 (670 reviews) #### Related review snippet Reviewer: LaWanda L. Reviewer details: Health, Wellness and Fitness, 201-500 employees Published: January 29, 2026 > "I like that I can take my extension with me as I go from office to remotely at home, and that I can use the app, should I not have my laptop available." ### Integrations tab GoTo Connect connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/163604/GoTo-Connect/#integrations) #### Most popular integrations - Slack: 5.0 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.5 rating - Microsoft Teams: 5.0 rating - Zoho CRM: 4.3 rating - Microsoft Azure: 4.6 rating #### Integrations-related review snippet Reviewer: Shanna K. Reviewer details: Legal Services, 11-50 employees Published: March 30, 2021 > "GoToConnect is easy enough to integrate and use that I feel almost anyone can use it. " --- ## Aircall Rating: 4.2 out of 5 (465 reviews) Profile: [Aircall](https://www.capterra.com/p/184709/Aircall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM in minutes. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Extensive CRM and app integrations Cons: - Frequent bugs and technical glitches - Disruptions in call management #### Starting price Starting price: $40.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Not available - Chat/Messaging: Available - Call Recording: Available - IVR: Available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available #### Feature-related review snippet Reviewer: Anthony Q. Reviewer details: Computer Software, 11-50 employees Published: March 11, 2025 > "The Aircall user interface was very simple and pleasing to look at." ### Gallery tab Ease of use: 4.4 out of 5 (465 reviews) #### Related review snippet Reviewer: Louis S. Reviewer details: Real Estate, 51-200 employees Published: May 25, 2026 > "It has allowed our team to move away from outdated phone systems and adopt a modern, flexible, cloud-based solution that fits perfectly with our remote and hybrid work model." ### Integrations tab Aircall connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/184709/Aircall/#integrations) #### Most popular integrations - Microsoft Teams: 4.5 rating - BigCommerce: 4.4 rating - Kommo: 4.5 rating - JobAdder: 4.4 rating - Gorgias: 4.6 rating - FLG: 4.9 rating #### Integrations-related review snippet Reviewer: Marvin S. Reviewer details: Computer Software, 11-50 employees Published: April 28, 2026 > "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding." --- ## Textedly Rating: 4.5 out of 5 (351 reviews) Profile: [Textedly](https://www.capterra.com/p/150912/Textedly/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Textedly is an SMS marketing tool that helps businesses boost communication and revenue with automated bulk texting features. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Not available - Chat/Messaging: Available - Call Recording: Not available - IVR: Not available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Available ### Gallery tab Ease of use: 4.5 out of 5 (351 reviews) #### Related review snippet Reviewer: Zuen Kay M. Reviewer details: Real Estate, 1-10 employees Published: April 1, 2025 > "Best for: Real estate agents who want an easy-to-use SMS tool for lead follow-ups, open house alerts, and listing promotions." ### Integrations tab Textedly connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/150912/Textedly/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - WordPress: 4.6 rating - Microsoft Teams: 4.5 rating - Zoho CRM: 4.3 rating - ClickUp: 4.6 rating - Google Calendar: 4.8 rating - Calendly: 4.7 rating - Zapier: 5.0 rating - Constant Contact: 4.3 rating --- ## Kixie PowerCall Rating: 4.6 out of 5 (295 reviews) Profile: [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 5.0 rating - Reporting/Analytics: 5.0 rating - Voice Mail: 5.0 rating - Activity Dashboard: 3.0 rating #### Lowest rated features - Real-Time Updates: 3.0 rating #### Feature-related review snippet Reviewer: James H. W. Reviewer details: Information Technology and Services, 201-500 employees Published: August 24, 2020 > "User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature." ### Gallery tab Ease of use: 4.7 out of 5 (295 reviews) #### Related review snippet Reviewer: Jordan V. Reviewer details: Insurance, 10,001+ employees Published: May 18, 2026 > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." ### Integrations tab Kixie PowerCall connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/135636/Kixie-PowerCall/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 5.0 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Hayley W. Reviewer details: Real Estate, 11-50 employees Published: August 25, 2022 > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in Kixie to match what we already had established in PD." --- ## MiVoice Business Solution Rating: 4.2 out of 5 (283 reviews) Profile: [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Accessible and intuitive operation - Comprehensive communication features Cons: - Frequent technical disruptions #### Starting price Starting price: $4.11 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Available - Chat/Messaging: Available - Call Recording: Not available - IVR: Available - Audio/Video Conferencing: Available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available ### Gallery tab Ease of use: 4.1 out of 5 (283 reviews) #### Related review snippet Reviewer: Adam B. Reviewer details: Government Administration, 51-200 employees Published: January 2, 2024 > "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number." --- ## CloudTalk Rating: 4.4 out of 5 (269 reviews) Profile: [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CloudTalk is an AI-powered, cloud-based call center platform for sales and customer service teams. Start your FREE 14-day trial today! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Seamless CRM and app integrations - Intuitive and simple user experience Cons: - Frequent software glitches and malfunctions #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Not available - Chat/Messaging: Not available - Call Recording: Available - IVR: Available - Audio/Video Conferencing: Available - AI Copilot: Not available - Fax Management: Available - Generative AI: Not available #### Feature-related review snippet Reviewer: David R. Reviewer details: Consumer Goods, 51-200 employees Published: August 27, 2020 > "The app and the web interface are straightforward." ### Gallery tab Ease of use: 4.5 out of 5 (269 reviews) #### Related review snippet Reviewer: Nishant B. Reviewer details: Hospitality, 201-500 employees Published: August 5, 2025 > "CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity." ### Integrations tab CloudTalk connects with 27+ software tools. [See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations) #### Most popular integrations - Slack: 4.7 rating - HubSpot CRM: 5.0 rating - Zendesk Suite: 4.4 rating - Pipedrive: 5.0 rating - LiveAgent: 4.7 rating - Intercom: 5.0 rating #### Integrations-related review snippet Reviewer: Dhanesh V. Reviewer details: Education Management, 201-500 employees Published: December 19, 2025 > "Genuine and integrations are good" --- ## Ooma Office Rating: 4.4 out of 5 (248 reviews) Profile: [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? All-in-one VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Affordable business phone solution - Intuitive and reliable operation Cons: - Inconsistent phone system reliability #### Starting price Starting price: $19.95 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 5.0 rating - Alerts/Notifications: 4.0 rating - Call Routing: 3.0 rating - IVR: 3.0 rating #### Lowest rated features - Multi-Channel Communication: 3.0 rating #### Feature-related review snippet Reviewer: Keith W. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: January 19, 2024 > "As a long-time, happy Ooma home user, I expected better." ### Gallery tab Ease of use: 4.5 out of 5 (248 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 10,001+ employees Published: May 26, 2026 > "Some competitors like Kixie, Dialpad, and RingCentral offer better CRM integrations, more polished user interfaces, stronger call analytics, more advanced AI automation features, autodialing & power dialling features, and smoother workflows for outbound heavy organizations." --- ## Zoom Phone Rating: 4.5 out of 5 (244 reviews) Profile: [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.5 rating - Voice Mail: 4.8 rating - Call Routing: 4.3 rating - Call Recording: 3.3 rating #### Lowest rated features - IVR: 3.3 rating - Alerts/Notifications: 4.0 rating - API: 5.0 rating - Call Monitoring: 5.0 rating #### Feature-related review snippet Reviewer: Kennedy F. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: May 13, 2025 > "It was easy to access and navigate with somebody who was less familiar with the software." ### Gallery tab Ease of use: 4.5 out of 5 (244 reviews) #### Related review snippet Reviewer: Victoria H. Reviewer details: Insurance, 51-200 employees Published: February 25, 2026 > "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the video and phone users." --- ## JustCall Rating: 4.1 out of 5 (225 reviews) Profile: [JustCall](https://www.capterra.com/p/157853/JustCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible design - Effortless onboarding and configuration Cons: - Unreliable call handling experience - Complex and costly pricing #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - File Sharing: Available - Chat/Messaging: Available - Call Recording: Available - IVR: Available - Audio/Video Conferencing: Not available - AI Copilot: Not available - Fax Management: Not available - Generative AI: Not available #### Feature-related review snippet Reviewer: Sophia S. Reviewer details: Retail, 11-50 employees Published: July 23, 2026 > "The software itself generally worked as expected, and the interface was easy enough to navigate." ### Gallery tab Ease of use: 4.3 out of 5 (225 reviews) #### Related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." ### Integrations tab JustCall connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations) #### Most popular integrations - Pipedrive: 4.2 rating - ActiveCampaign: 4.0 rating - Pipeline CRM: 4.3 rating - SugarCRM: 3.8 rating - Podio: 4.3 rating - Outreach: 4.4 rating #### Integrations-related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." --- ## Telnyx Suite Rating: 4.7 out of 5 (196 reviews) Profile: [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - API: 5.0 rating - Chat/Messaging: 4.9 rating - Alerts/Notifications: 4.8 rating - Communication Management: 4.4 rating #### Lowest rated features - IVR: 4.0 rating - Caller ID: 4.5 rating - Call Routing: 4.7 rating - Multi-Channel Communication: 4.7 rating #### Feature-related review snippet Reviewer: Brian J. Reviewer details: Commercial Real Estate, 51-200 employees Published: September 19, 2024 > "Easy to use api and console interface." ### Gallery tab Ease of use: 4.6 out of 5 (196 reviews) #### Related review snippet Reviewer: Jagsharan Preet S. Reviewer details: Information Technology and Services, 1-10 employees Published: October 9, 2025 > "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup had its challenges, the quality of their support team gives us immense confidence in Telnyx as a long-term partner." ### Integrations tab Telnyx Suite connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/173804/Telnyx/#integrations) #### Most popular integrations - 3CX: 4.2 rating - VICIdial: 5.0 rating - Zoiper: 4.3 rating - HoduCC: 4.6 rating - Asterisk: 4.6 rating - HoduPBX: 5.0 rating #### Integrations-related review snippet Reviewer: Diego N. Reviewer details: Marketing and Advertising, 1-10 employees Published: May 30, 2025 > "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation." --- Page 1 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (232) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Audio/Video Conferencing Call Recording Call Routing Chat/Messaging Fax Management File Sharing Generative AI IVR Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Web Conferencing Software](https://www.capterra.com/web-conferencing-software/)[Team Communication Software](https://www.capterra.com/team-communication-software/)[Unified Communications Software](https://www.capterra.com/unified-communications-software/)[Cloud PBX Software](https://www.capterra.com/cloud-pbx-software/)[Softphone Software](https://www.capterra.com/softphone-software/)[Telephony Software](https://www.capterra.com/telephony-software/)