Bitrix24 vs IMIconnect

Starting Price

$39.00/month

Not provided by vendor

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Developers and CX leaders in B2C enterprises such as BFSI, Retail, Telecom and Utilities looking for rapid process digitalization to transform customer experience in today's multichannel environment

Rating


4 / 5
(389)
Read All Reviews

4.8 / 5
(4)

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."


4.5 / 5


Customer Support


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."


4.5 / 5


Features & Functionality


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."


5 / 5


Value for Money


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."


4 / 5


Product Features

  • check Audio / Video Conferencing
  • check Call Center
  • check Call Recording
  • check Call Routing
  • check Chat / Messaging
  • close Fax Management
  • check File Sharing
  • check IVR / Voice Recognition
  • close Audio / Video Conferencing
  • check Call Center
  • check Call Recording
  • check Call Routing
  • check Chat / Messaging
  • close Fax Management
  • close File Sharing
  • check IVR / Voice Recognition

Screenshots

View 3 screenshots 96495 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of IMIconnect vs Bitrix24

Bitrix24 vs IMIconnect

Share

share Share Your Comparison of IMIconnect vs Bitrix24