Plivo vs 8x8 Communications Cloud

Starting Price

Not provided by vendor

$12.00/month/user

Best For

Decision-makers and developers alike love Plivo for its ease-of-use, quality, reliability, and scalability. Technical decision makers who seek our consultative approach and rich market expertise.

Not provided by vendor

Ideal number of Users

50 - 1000+

1 - 1000+

Rating


4.5 / 5
(72)
Read All Reviews

3.8 / 5
(17)
Read All Reviews

Ease of Use


4.4 / 5


  • "Good logs are always welcome. You can export reports and stats really intuitively."

  • "Great API and quick customer support, easy to use and build."


3.8 / 5


  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."

Customer Support


4.5 / 5


  • "Easy to setup without input from the support team. When I did require assistance, response was fast & pointed me quickly in the right direction."

  • "It is easy to use and customer support is best. They reply their customers within 24 hours."


3.4 / 5


  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."

Features & Functionality


4.4 / 5


  • "Great pricing, quick support answers and overall good experience."

  • "Simply the best platform for building voice and text applications."


3.8 / 5


  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."

Value for Money


4.7 / 5


  • "We were able to deploy our application really easy and were able to offer good price to our customers because of Plivo's competitive price."

  • "Easy to implement, cost effective solution - to deliver SMS messages from the FlexSecure Authentication Platform."


3.7 / 5


  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."

Product Features

  • Audio / Video Conferencing
  • Call Center
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • IVR / Voice Recognition
  • Audio / Video Conferencing
  • Call Center
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • IVR / Voice Recognition

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Plivo vs 8x8 Communications Cloud

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8x8 Communications Cloud vs Plivo