CloudTalk vs IMIconnect

Starting Price

$10.00/month/user

Not provided by vendor

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Developers and CX leaders in B2C enterprises such as BFSI, Retail, Telecom and Utilities looking for rapid process digitalization to transform customer experience in today's multichannel environment

Rating


4.8 / 5
(84)
Read All Reviews

4.8 / 5
(4)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.8 / 5

4.5 / 5

Customer Support


4.9 / 5

4.5 / 5

Features & Functionality


4.7 / 5

5 / 5

Value for Money


4.7 / 5

4 / 5

Product Features

  • check Audio / Video Conferencing
  • check Call Center
  • check Call Recording
  • check Call Routing
  • close Chat / Messaging
  • check Fax Management
  • close File Sharing
  • check IVR / Voice Recognition
  • close Audio / Video Conferencing
  • check Call Center
  • check Call Recording
  • check Call Routing
  • check Chat / Messaging
  • close Fax Management
  • close File Sharing
  • check IVR / Voice Recognition

Screenshots

View 5 screenshots 167828 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs IMIconnect

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