--- title: "Best Cloud PBX Software 2026 | Capterra" description: "Find the top Cloud PBX software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/cloud-pbx-software/" page_type: "category" language: "en" --- # Best Cloud PBX Software [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation [Learn more about Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) 3CX is a Cloud PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry. Get it for free [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations. [Learn more about Wildix](https://www.capterra.com/p/218251/Wildix/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 88% recommend this product [4.6 (66)](https://www.capterra.com/p/172777/UniTel-Voice/reviews/) Unitel Voice is the business builder's phone system. Run your business from anywhere using any device. Amazing support ready to help. [Learn more about Unitel Voice](https://www.capterra.com/p/172777/UniTel-Voice/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Unlimited Voice, SMS, Fax, Chat, Video. Fully Customizable and Scalable to fit your Needs. All with our Award-winning 24/7/365 support. [Learn more about Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7413)](https://www.capterra.com/p/237272/Webex/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one. [Learn more about Webex Suite](https://www.capterra.com/p/237272/Webex/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.  [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 88% recommend this product [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [4.2 (1206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Advance your communications with the industry leader in hosted PBX. [Learn more about RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Bitrix24 is a cloud PBX, call center and CRM in one! Trusted by 15 million businesses it's available in cloud and on-premise. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 83% recommend this product [## Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 89% recommend this product [## Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) [4.5 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/) Cloud-based contact center platform with omnichannel engagement, AI virtual agents, intelligent routing, and workforce management. [Learn more about Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 83% recommend this product [## Google Voice](https://www.capterra.com/p/210592/Voice/) [4.5 (726)](https://www.capterra.com/p/210592/Voice/reviews/) Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more. [Learn more about Google Voice](https://www.capterra.com/p/210592/Voice/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. [Learn more about VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 93% recommend this product [## CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) GoTo makes IT and business communication easy so its customers can do what matters most. [Learn more about GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 82% recommend this product [## Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) [4.5 (602)](https://www.capterra.com/p/157843/UberConference/reviews/) The AI-native cloud PBX built for connected, intelligent communications. [Learn more about Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) The AI-native cloud PBX built for connected, intelligent communications. [Learn more about Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (486)](https://www.capterra.com/p/132405/Five9/reviews/) Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Aircall](https://www.capterra.com/p/184709/Aircall/) [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations. [Learn more about Aircall](https://www.capterra.com/p/184709/Aircall/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) [4.3 (360)](https://www.capterra.com/p/175002/Grasshopper/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system. [Learn more about Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) DialedIn’s cloud PBX software supports call centers with voice, video, and messaging featuring intelligent routing and CRM integration. [Learn more about DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 83% recommend this product Page 1 of 7 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (278) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Automatic Call Distribution Call Center Management Call Disposition Call List Management Call Monitoring Call Recording Call Reporting Call Routing Call Tracking Call Transfer Communication Management Computer Telephony Integration Conferencing Contact Management Customizable Reports Fax Management Generative AI IVR Queue Management Ring Groups Role-Based Permissions SIP Trunking Third-Party Integrations Video Conferencing Virtual Extensions Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Desktop as a Service (DaaS) Software](https://www.capterra.com/daas-software/)[Server Management Software](https://www.capterra.com/server-management-software/)[Operating Systems Software](https://www.capterra.com/operating-systems-software/)[Remote Desktop Software](https://www.capterra.com/remote-desktop-software/)[Virtual Machine Software](https://www.capterra.com/virtual-machine-software/)[Virtualization Software](https://www.capterra.com/virtualization-software/)[Server Monitoring Software](https://www.capterra.com/server-monitoring-software/)[Data Center Management Software](https://www.capterra.com/data-center-management-software/)[VDI Software](https://www.capterra.com/vdi-software/) I'm looking for Cloud PBX Software that is: [Free](https://www.capterra.com/cloud-pbx-software/s/free/)