--- title: "Best Cloud PBX Software 2026 | Capterra" description: "Find the top Cloud PBX software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/cloud-pbx-software/" page_type: "category" language: "en" --- # Best Cloud PBX Software [Free](https://www.capterra.com/cloud-pbx-software/s/free/) [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations. [Learn more about Wildix](https://www.capterra.com/p/218251/Wildix/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 88% recommend this product [4.4 (470)](https://www.capterra.com/p/158704/3CX/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) 3CX is a Cloud PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry. Get it for free [Learn more about 3CX](https://www.capterra.com/p/158704/3CX/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 80% recommend this product [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! [Learn more about CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.1 (22)](https://www.capterra.com/p/155887/Natterbox/reviews/) Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce. [Learn more about Natterbox](https://www.capterra.com/p/155887/Natterbox/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.7 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 89% recommend this product [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Unlimited Voice, SMS, Fax, Chat, Video. Fully Customizable and Scalable to fit your Needs. All with our Award-winning 24/7/365 support. [Learn more about Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) Hosted VoIP service for large & small businesses. Cloud VoIP services (hosted PBX) and virtual phone systems. 100% US-based support. [Learn more about Intulse](https://www.capterra.com/p/161865/Intulse/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (8405)](https://www.capterra.com/p/237272/Webex/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one. [Learn more about Webex Suite](https://www.capterra.com/p/237272/Webex/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [4.2 (1206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Advance your communications with the industry leader in hosted PBX. [Learn more about RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Bitrix24 is a cloud PBX, call center and CRM in one! Trusted by 15 million businesses it's available in cloud and on-premise. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (931)](https://www.capterra.com/p/175788/Nextiva/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 83% recommend this product [## Google Voice](https://www.capterra.com/p/210592/Voice/) [4.5 (727)](https://www.capterra.com/p/210592/Voice/reviews/) Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more. [Learn more about Google Voice](https://www.capterra.com/p/210592/Voice/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. [Learn more about VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 93% recommend this product [## CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (695)](https://www.capterra.com/p/159578/CallHippo/reviews/) Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) GoTo makes IT and business communication easy so its customers can do what matters most. [Learn more about GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing 82% recommend this product [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) [4.4 (566)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Aircall](https://www.capterra.com/p/184709/Aircall/) [4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/) Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations. [Learn more about Aircall](https://www.capterra.com/p/184709/Aircall/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) [4.0 (321)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) Affordable, Easy and Reliable VoIP Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critical features. [Learn more about Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) [4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. [Learn more about 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) [4.2 (283)](https://www.capterra.com/p/140996/MiVoice-Business-Solution/reviews/) MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.  [Learn more about MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (271)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [4.2 (265)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) RingCX is an AI-powered contact center: simple to use and easy to deploy. [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience & customer outcomes. [Learn more about Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing [## JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) [Capterra Shortlist](https://www.capterra.com/cloud-pbx-software/shortlist/) Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/) Cloud PBX features reviewers most value Alerts/Notifications Automatic Call Distribution Call Center Management Call Routing Call Transfer Communication Management IVR SIP Trunking Video Conferencing Page 1 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (263) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Automatic Call Distribution Call Center Management Call Disposition Call List Management Call Monitoring Call Recording Call Reporting Call Routing Call Tracking Call Transfer Communication Management Computer Telephony Integration Conferencing Contact Management Customizable Reports Fax Management Generative AI IVR Queue Management Ring Groups Role-Based Permissions SIP Trunking Third-Party Integrations Video Conferencing Virtual Extensions Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Desktop as a Service (DaaS) Software](https://www.capterra.com/daas-software/)[Server Management Software](https://www.capterra.com/server-management-software/)[Operating Systems Software](https://www.capterra.com/operating-systems-software/)[Remote Desktop Software](https://www.capterra.com/remote-desktop-software/)[Virtual Machine Software](https://www.capterra.com/virtual-machine-software/)[Virtualization Software](https://www.capterra.com/virtualization-software/)[Server Monitoring Software](https://www.capterra.com/server-monitoring-software/)[Data Center Management Software](https://www.capterra.com/data-center-management-software/)[VDI Software](https://www.capterra.com/vdi-software/) I'm looking for Cloud PBX Software that is: [Free](https://www.capterra.com/cloud-pbx-software/s/free/)