Bitrix24 vs Phone System

Starting Price


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Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Phone system that assists businesses of all sizes with call control, call routing and calling plans.

Product Features

  • check Call Recording
  • check Call Routing
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Virtual Extensions
  • check Web Conferencing
  • close Call Recording
  • check Call Routing
  • close IVR / Voice Recognition
  • check Ring Groups
  • close SIP Trunking
  • close Virtual Extensions
  • check Web Conferencing


4 / 5
Read All Reviews

4.6 / 5
Read All Reviews

Ideal number of Users

50 - 1000+

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Ease of Use

3.7 / 5

  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

4.4 / 5

  • "The Microsoft Phone System is amazing, and it is very easy to use. There are so many great facets to it that make it a great application."

  • "My overall experience with office 365 has been great. Offers great tools that are easy to use to make and share my documents and other projects."

Customer Support

3.9 / 5

  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

4.2 / 5

  • "Great applications, industry preferred, very well integrated with each other, supports almost all files. Value for money, great customer support."

  • "Comprehensive and always have the latest version. Also, customer support is excellent."

Features & Functionality

4.1 / 5

  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

4.5 / 5

  • "Great product love the ubiquitous document access from any device. I use this all the time, it has led to a great increase in productivity."

  • "I like that everything is in one spot and easy to access. I also like that the apps for Apple are compatible and have a nice interface."

Value for Money

4.2 / 5

  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

4.3 / 5

  • "This is the Office experience at its best. Great value for money, I strongly recommend it."

  • "Easy to setup and administer really good never had any proglbems with downtime or anyting like that price is good also."


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  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
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Bitrix24 vs Phone System


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