3CX vs Virtual Office

Starting Price

$250.00/year

$12.00/month/user

Best For

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to cut on telco costs.

Small, Medium, and Enterprise businesses ranging from 2-1000+ employees.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.5 / 5
(211)
Read All Reviews

3.9 / 5
(175)
Read All Reviews

Ease of Use


4.4 / 5


  • "It's feature rich, easy to use, works like a charm. It's the best solution for a business phone system."

  • "Easy to use PBX management software with simple setup and installation. Great support and help from vendor."


3.9 / 5


  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."

Customer Support


4.3 / 5


  • "3CX Technical support is quick to respond to Support requests and are always eager to help using Team Viewer access."

  • "We recently intsalled this for our call centre to help with our customer service team."


3.7 / 5


  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."

Features & Functionality


4.5 / 5


  • "It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid."

  • "Excellent voip telephony system available on several platforms in the cloud, quite stable and easy to configure."


4 / 5


  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."

Value for Money


4.3 / 5


  • "It is effective and efficient and bring the costs of telecommunication low, It is the best innovation in 20th century."

  • "A great free tool to help you support and manage your phone lines and outgoing campaigns. It drastically reduces both financial and time costs."


3.8 / 5


  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."

Product Features

  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing
  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing

Screenshots

View 4 screenshots 88205 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Virtual Office vs 3CX

3CX vs Virtual Office

Share

Share Your Comparison of
Virtual Office vs 3CX