3CX vs Grasshopper

Starting Price

$250.00/year

$26.00/month

Best For

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to cut on telco costs.

Built for small businesses, the Grasshopper virtual phone system meets the needs of the self employed business owner and small businesses effectively.

Product Features

  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing
  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing

Ideal number of Users

1 - 1000+

1 - 49

Rating


4.5 / 5
(211)
Read All Reviews

4.5 / 5
(276)
Read All Reviews

Ease of Use


4.4 / 5


  • "It's feature rich, easy to use, works like a charm. It's the best solution for a business phone system."

  • "Easy to use PBX management software with simple setup and installation. Great support and help from vendor."


4.5 / 5


  • "Love that I can make any calls for my business through my personal cellphone. It is easy to use and affordable."

  • "Ease of use is pretty important here as companies want to set this up out of the box and get it going."

Customer Support


4.3 / 5


  • "3CX Technical support is quick to respond to Support requests and are always eager to help using Team Viewer access."

  • "We recently intsalled this for our call centre to help with our customer service team."


4.6 / 5


  • "Overall it is a good service, and the customer service reps are friendly and helpful."

  • "Affordable pricing, Easy to use dashboard, Unlimited Extensions, Amazing Customer Support, Receiving Faxes in your Email."

Features & Functionality


4.5 / 5


  • "It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid."

  • "Excellent voip telephony system available on several platforms in the cloud, quite stable and easy to configure."


4.4 / 5


  • "Love the simplicity of the system and the ability to scale if needed to."

  • "I also like the voicemail system simplicity as well as the ability to add your own music to the hold music."

Value for Money


4.3 / 5


  • "It is effective and efficient and bring the costs of telecommunication low, It is the best innovation in 20th century."

  • "A great free tool to help you support and manage your phone lines and outgoing campaigns. It drastically reduces both financial and time costs."


4.5 / 5


  • "The ease of use, for the price the value is awesome. We have been using for 2 years now and would not switch."

  • "Having unlimited phone lines for this price is good value. I like being able to manage some features through my phone."

Screenshots

View 4 screenshots 88205 thumb
View 5 screenshots 129746 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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3CX vs Grasshopper

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Grasshopper vs 3CX