InfoFlo vs JivoChat

Starting Price

Not provided by vendor Not provided by vendor

Best For

We cater to any company as our CRM system can be easily customized to any industry.

Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

Product Features

  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing
  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing

Ideal number of Users

1 - 1000+

1 - 99

Rating


4.5 / 5
(78)
Read All Reviews

4.6 / 5
(48)
Read All Reviews

Ease of Use


4.4 / 5


  • "Very reliable and easy to use CRM platform. Love the customization and upgrade abilities."

  • "Very easy to use, good value for the price, and with most of the needed functionality."


4.6 / 5


  • "User friendly and it's easy to train our non-IT user."

  • "Very easy to use and straight-forward chat software."

Customer Support


4.3 / 5


  • "Great Software, Easy to Use & awesome customer service."

  • "The ease of use and the customer service. They know what their talking about and spend the time to understand."


4.6 / 5


Features & Functionality


4.4 / 5


  • "Data organization is excellent. Custom fields allow for further customization which allows for even better categorization of data."

  • "Easy to use, easy to navigate, automatically updates when sending emails from outlook, Great way to keep track of customer communication."


4.5 / 5


  • "I like that I can respond quickly to a client without the need for a phone call."

  • "It's easy and functional. The program is not complicated at all and is actually simple to navigate which is a plus, not complicated at all."

Value for Money


4.7 / 5


  • "The price is very market friendly without continuing fees, like most donor CRMs."

  • "1 time fee, simple to use and long term cost is amazing."


4.7 / 5


Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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InfoFlo vs JivoChat

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JivoChat vs InfoFlo