CMDB Software

Find the best CMDB Software for your business. Compare product reviews and features to build your list.

What is CMDB Software?

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Virima

by Virima Technologies, Inc.

Your configuration management database (CMDB) must contain accurate, complete, and up-to-date, and actionable information about your IT assets and the relationships that connect them to enable the best possible decisions and provide maximum business value. Virima Discovery and IT Asset Management (ITAM) solutions help ensure that your CMDB becomes and remains the single version of the truth that empowers and improves management of your entire IT environment. Learn more about Virima

Looking for an automated and visualized CMDB that is accurate, complete and most importantly insightful? Virima is redefining CMDB. Learn more about Virima

Maintain a repository of all assets in the organization with visibility into how they are connected to each other with the configuration management database. Easily identify critical assets, and analyze the impact of incidents and changes. Learn more about Freshservice

Get Complete Control Of Your Assets With Freshservice's ITIL aligned Service Desk With CMDB Learn more about Freshservice

ChangeGear

by SunView Software

Take Control Over IT Assets and Resources With CMDB. Gain deeper insight into critical IT infrastructure with Configuration Management Database (CMDB) and Asset Discovery tool. ChangeGear by SunView Software allows you to rapidly deploy and utilize its CMDB to map and manage critical resources such as business services, hardware, software, users, documentation, and configuration - all within one federated database. Learn more about ChangeGear

Deploy a CMDB that improves visibility of IT resources, reduces operating costs, supports strong IT controls and meets compliance. Learn more about ChangeGear

Device42

by Device42

The Device42 CMDB autodiscovers, accurately tracks, and helps you manage your IT infrastructure. Powerful visualizations provide a complete understanding of your infrastructure and its interdependencies, all from a single customizable dashboard. Device42 includes everything you need to accurately document and automate your infrastructure, too: a full CMDB with comprehensive auto discovery, DCIM, ITAM, IPAM, powerful reporting, a complete audit trail, an extensive RESTful API, and more! Learn more about Device42

Accurately document and automate your infrastructure with a the Device42 CMDB, including autodiscovery, DCIM, ITAM, IPAM, and more! Learn more about Device42

Alloy Navigator

by Alloy Software

Recognizing the relationships between the critical components of your IT organization is essential. That's why we designed Alloy Navigator's CMDB to create meaningful relationships automatically, providing you with the tools to leverage connections and smart views that display how it all works together. Couple that with the flexible beauty of intelligent workflow plus a powerful Service Management suite and you've got yourself a complete IT management solution. Learn more about Alloy Navigator

Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator

Samanage is the most reviewed and highest rated IT help desk platform - read what our customers say! Learn more about Samanage

Samanage is the most reviewed and highest rated IT help desk platform - read what our customers say! Learn more about Samanage

CMDB system of record for IT that proposes service impact analysis, asset management, and compliance. Learn more about Configuration Management Database

CMDB system of record for IT that proposes service impact analysis, asset management, and compliance. Learn more about Configuration Management Database

Canfigure

by Canfigure

Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted. Learn more about Canfigure

Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted. Learn more about Canfigure

ITOP

by Combodo

Unified solution for IT service centers. Comes with centralized CMDB, change management and incident management features. Learn more about ITOP

Unified solution for IT service centers. Comes with centralized CMDB, change management and incident management features. Learn more about ITOP

CMS

by Pointel

An easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. Learn more about CMS

An easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. Learn more about CMS

Atrium CMDB

by BMC Software

CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data. Learn more about Atrium CMDB

CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data. Learn more about Atrium CMDB

Fossil

by Fossil

Software configuration management system that provides version control through integrated bug tracking and auto sync. Learn more about Fossil

Software configuration management system that provides version control through integrated bug tracking and auto sync. Learn more about Fossil

UCMDB CM

by Micro Focus

Store, control, and manage software and infrastructure components using configuration management database solution. Learn more about UCMDB CM

Store, control, and manage software and infrastructure components using configuration management database solution. Learn more about UCMDB CM

i-doit pro is the all in one solution for all your documentation projects, CMDB and IT asset management. Learn more about i-doit pro

i-doit pro is the all in one solution for all your documentation projects, CMDB and IT asset management. Learn more about i-doit pro

RISC Networks ITOA Platform (CloudScape) helps organizations plan IT transformation projects like Cloud and Data Center Migrations. Learn more about IT Operations Analytics Platform

RISC Networks ITOA Platform (CloudScape) helps organizations plan IT transformation projects like Cloud and Data Center Migrations. Learn more about IT Operations Analytics Platform

ITSM software with CMDB as a komponent offerring change and problem management, configuration and asset management, and fulfillment. Learn more about IT Service Management Software

ITSM software with CMDB as a komponent offerring change and problem management, configuration and asset management, and fulfillment. Learn more about IT Service Management Software

OneCMDB

by Lokomo Systems

Open source CMDB with object oriented approach to configuration management that is compatible with a variety of relational databases. Learn more about OneCMDB

Open source CMDB with object oriented approach to configuration management that is compatible with a variety of relational databases. Learn more about OneCMDB

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What is CMDB Software?

CMDB, or Configuration Management Database software, is a repository of data about IT assets.


CMDB Software Buyers' Guide

1. What is configuration management database (CMDB) software?

Configuration management database (CMDB) software allows organizations to track IT assets and see how these assets are related to one another. CMDB software solutions help manage IT inventory and software licensing, calculate return on investment (ROI), standardize methods for change control, and monitor IT metrics.


2. The benefits of CMDB software

  • Logistical control: By creating a central repository of all IT assets and their interdependencies, companies can readily measure and analyze the effects that a change in one system will have on other related systems. Hardware and software specifications are tracked to facilitate the rapid deployment of either new system implementations or upgrades.
  • Licensing compliance: CMDB software is specifically designed to track the quantity and types of licenses for software assets in an organization. In doing so, organizations can effectively comply with licensing structures for currently deployed technologies and predict the cost of additional licenses.
  • Accurate ROI calculations: By analyzing usage metrics, CMDB software allows businesses to more effectively calculate the ROI of their hardware and software investments.

3. Typical features of CMDB software

  • Change management: Ensures the use of standardized methods and procedures for handling changes in IT infrastructure.
  • Configuration management: Establishes the accurate configuration of an IT asset based on design and operational specifications; ensures IT assets perform consistently to meet desired benchmarks.
  • Asset management: Enables users to track and manage IT inventory.
  • Device auto discovery: Periodically scans the network and executes predefined actions upon discovery.
  • License management: Tracks and organizes the number of licenses available to (or potentially required by) the organization.
  • Performance monitoring: Monitors and measures relevant metrics to assess the performance of IT resources.
  • Knowledge management: Systematically manages knowledge assets for the purpose of creating value and meeting tactical and strategic requirements.

Capterra's CMDB directory lets you filter by feature(s) to view only options that meet your business needs, which can help you narrow your software shortlist.


4. The cost of CMDB software

Most CMDB apps in the market are priced on a "per user, per month" basis or as an annual license:

Price ranges:

  • $11.99 - $200 per user, per month
  • $1,499 per year

* The pricing included is for the entry-level/lowest-priced offering that was found on vendor websites on November 29, 2018.

Pricing for CMDB software can be hard to find on vendor websites but based on available information, these are the most common ranges. You know always contact vendors directly for the most accurate pricing information. The above list summarizes pricing for the base plans of most products. A higher-priced premium product may include additional features.


5. Considerations when purchasing CMDB software

  • Overall cost vs. day-to-day operational costs: Whereas IT Asset Management (ITAM) software is used to track and project an IT asset's cost over its life cycle (mostly for accounting purposes), CMDB software focuses on the day-to-day operation of an organization's IT configuration - mainly how changes in the operating environment will affect other systems. Some products offer functionality for both ITAM and CMDB. A clear prioritization of long-term IT goals will help you select an appropriate product for your organization.
  • Auto discovery: While most CMDB programs contain fields for recording version numbers of software used by an organization, some go a step further by proactively searching an organization's infastructure for out-of-date versions, and then performing upgrades automatically to ensure that versions match the desired configuration scheme. Auto discovery will also detect the presence of illegal or unlicensed software on the organization's IT infrastructure.

  • CMDB software will increasingly depend on artificial intelligence (AI) and machine learning to automate version control: AI will continue to further automate the CMDB space. AI will not only track and compare IT configuration information across a business, but it will also use algorithms to determine and implement the optimal configuration schema without user input. Considering that 68% of small businesses will adopt AI in some respect over the next one to two years, even the smallest of businesses will need CMDB with AI to stay competitive. 
  • Fines levied for the use of unlicensed software can be crippling for small businesses: The Business Software Alliance (BSA) does not discriminate between small businesses and large enterprises when it comes to penalizing software license infractions. In some cases, the BSA has levied fines of up to $150,000 for copyright infringement, and that trend is likely to continue. When you protect your organization with the auto discovery technology of a CMDB suite, you avoid steep fines.

Sources

Products evaluated for the pricing calculation were taken from Capterra's category page (sorted by "number of reviews"). The pricing ranges exclude freemium versions of the products. The features were identified based on their number of reviews.

The following sources were used for this document:

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