SolarWinds Service Desk vs UCMDB CM

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Not provided by vendor

Rating


4.6 / 5
(477)
Read All Reviews

2 / 5
(2)

Ideal number of Users

2 - 1000+

Not provided by vendor

Ease of Use


4.6 / 5

1.5 / 5

Customer Support


4.7 / 5

4 / 5

Features & Functionality


4.4 / 5

3 / 5

Value for Money


4.5 / 5

1.5 / 5

Product Features

  • check Change Management
  • check Configuration Management
  • close Data Visualization
  • check Device Auto Discovery
  • close Impact Management
  • check IT Asset Management
  • check License Management
  • close Performance Monitoring
  • check Relationship Mapping
Not provided by vendor

Screenshots

View 5 screenshots 101573 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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SolarWinds Service Desk vs UCMDB CM

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