Freshservice vs ITOP

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Not provided by vendor

Rating


4.5 / 5
(357)


4 / 5
(7)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

3.5 / 5

Customer Support


4.5 / 5

3 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Change Management
  • check Configuration Management
  • check Data Visualization
  • check Device Auto Discovery
  • close Impact Management
  • check IT Asset Management
  • check License Management
  • close Performance Monitoring
  • check Relationship Mapping
  • check Change Management
  • check Configuration Management
  • close Data Visualization
  • close Device Auto Discovery
  • check Impact Management
  • check IT Asset Management
  • close License Management
  • close Performance Monitoring
  • close Relationship Mapping

Screenshots

View 5 screenshots 104551 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Freshservice vs ITOP

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