Freshservice vs ITOP

Best For

Who Uses This Software?

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$19.00/month/user

Not provided by vendor

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Change Management
  • Configuration Management
  • Data Visualization
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping
  • Change Management
  • Configuration Management
  • Data Visualization
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping

Screenshots

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Ratings

Overall


4.5 / 5
(343)

4 / 5
(7)

Ease of Use


4.5 / 5

3.5 / 5

Customer Service


4.5 / 5

3 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of ITOP vs Freshservice


Freshservice vs ITOP

Best For

Who Uses This Software?

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$19.00/month/user

Not provided by vendor

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Change Management
  • Configuration Management
  • Data Visualization
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping
  • Change Management
  • Configuration Management
  • Data Visualization
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping

Ratings

Overall


4.5 / 5
(343)

4 / 5
(7)

Ease of Use


4.5 / 5

3.5 / 5

Customer Service


4.5 / 5

3 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of ITOP vs Freshservice