ChangeGear vs SolarWinds Service Desk

Starting Price

Not provided by vendor

$19.00/month/user

Best For

ChangeGear is implemented for hundreds of enterprise organizations in all vertical industries. We serve customers in healthcare, technology, energy, government, finance, education and more.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


4 / 5
(48)
Read All Reviews

4.6 / 5
(477)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


3.9 / 5

4.6 / 5

Customer Support


4 / 5

4.7 / 5

Features & Functionality


3.9 / 5

4.4 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Change Management
  • check Configuration Management
  • check Data Visualization
  • check Device Auto Discovery
  • check Impact Management
  • check IT Asset Management
  • check License Management
  • check Performance Monitoring
  • check Relationship Mapping
  • check Change Management
  • check Configuration Management
  • close Data Visualization
  • check Device Auto Discovery
  • close Impact Management
  • check IT Asset Management
  • check License Management
  • close Performance Monitoring
  • check Relationship Mapping

Screenshots

View 5 screenshots 148439 thumb
View 5 screenshots 101573 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ChangeGear vs SolarWinds Service Desk

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