Configuration Management Database vs SolarWinds Service Desk

Starting Price

Not provided by vendor

$19.00/month/user

Best For

Not provided by vendor

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


4.5 / 5
(75)
Read All Reviews

4.5 / 5
(477)
Read All Reviews

Ideal number of Users

Not provided by vendor

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Change Management
  • check Configuration Management
  • check Data Visualization
  • close Device Auto Discovery
  • check Impact Management
  • check IT Asset Management
  • close License Management
  • close Performance Monitoring
  • check Relationship Mapping
  • check Change Management
  • check Configuration Management
  • close Data Visualization
  • check Device Auto Discovery
  • close Impact Management
  • check IT Asset Management
  • check License Management
  • check Performance Monitoring
  • check Relationship Mapping

Screenshots

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View 5 screenshots 101573 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Configuration Management Database vs SolarWinds Service Desk

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share Share Your Comparison of SolarWinds Service Desk vs Configuration Management Database