Configuration Management Database vs i-doit pro

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

IT Administrators who need to document their IT infrastructure

Ideal number of Users

Not provided by vendor

1000+

Rating


4.3 / 5
(77)
Read All Reviews
(0)

Ease of Use


4.1 / 5


  • "Easy to use submission of issue or service request and great tracking, reporting, and status tracking of requests."

  • "Easy to use, Full functionality, Great way for me to get work done efficiently."



Customer Support


4.1 / 5


  • "Easy to build application and customer support."

  • "Reporting issues specific to software access, n/w issues to IT support team is quite easy through this software."



Features & Functionality


4.3 / 5


  • "The user interface is very intuitive. There are popups or roll over texts that help the navigation."

  • "Great for assigning jobs and direct communication; dense UI missing common features."



Value for Money


3.9 / 5




Product Features

  • Change Management
  • Configuration Management
  • Data Visualization
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping
  • Change Management
  • Configuration Management
  • Data Visualization
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Configuration Management Database vs i-doit pro

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i-doit pro vs Configuration Management Database