ConnectWise Control vs Chatwork

Starting Price

$19.00/month/user

$4.00/month/user

Best For

IT Professionals

Collaboration tool for small and medium-sized enterprises which helps with group chat, task management, file sharing, video chat, contact administration, notifications, profiling and user management.

Ideal number of Users

1 - 1000+

1 - 499

Rating


4.7 / 5
(1602)
Read All Reviews

4.6 / 5
(24)
Read All Reviews

Ease of Use


4.6 / 5


  • "Ease of use, it works great and is very feature rich. I like that I can copy and paste files like I was in a remote desktop session."

  • "The software is very easy to use, fast & reliable. I love how easy it is for end users to join a remote support session."


4.5 / 5


  • "Overall, easy to use, helps to keep yourself in communication with co workers."

  • "Ve found ChatWork to be a very intuitive tool that helps me communicate easily and track and complete projects more quickly."

Customer Support


4.5 / 5


  • "Lots of nice add-ons and features from the community. Quality of the connection to devices is solid with a good network connection."

  • "Works perfect, has streamlined our help desk department."


4.7 / 5


Features & Functionality


4.5 / 5


  • "The interface is top notch, the stability is amazing, customization is top notch. It just works and works very well."

  • "Very fast and responsive. Super easy to tell customers where to navigate to and get connect to their device."


4.4 / 5


  • "The ease of use means that that getting the team up to speed on its use didn't require extensive training."

  • "And for a freelancer, building those relationships is the key to creating long-term customers. I think email still has a place."

Value for Money


4.6 / 5


  • "We love the price, the quality, the speed, the access, ability to share control with our customers and the amazing 24/7 Support."

  • "The product has steadily improved at a very good rate. The price is creeping up making other products more appealing."


4.6 / 5


Product Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ConnectWise Control vs Chatwork

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Chatwork vs ConnectWise Control