productboard vs Salesforce Community Cloud

Starting Price

$49.00/month/user

$250.00/month

Best For

Product teams from startups to enterprises

Companies of any size aiming to create seamless, branded community experiences quickly and easily for customer, partner or employee communities.

Rating


4.8 / 5
(102)
Read All Reviews

4.2 / 5
(60)
Read All Reviews

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4.6 / 5


  • "Ease of use, and the exact features I need to build great software. The ability to measure user feedback and tie it directly to features."

  • "Just started using productboard and really enjoy how simple and intuitive it is. Helps organize thoughts around features and functionality."


4 / 5


  • "Happy with all the functionality and ease of use."

  • "It was very help in terms of tracking leads. Before using Salesforce I difficulties evaluating the validity of my leads."

Customer Support


4.8 / 5



4 / 5


  • "Their customer support is horrible - they are good at staying on top of your payment due but very slow in responding to your other needs."

  • "The smartest community model I've experienced...and maturing with each new release."

Features & Functionality


4.5 / 5


  • "Its been a great experience, lots of good support and we've really been able to build a process behind using it."

  • "Great tool for organizing and guiding development of software solutions."


4.2 / 5


  • "Pros: Easy to build and launch community templates."

  • "The tool is very flexible and we are able to create templates for different customer types which allows us to tailor their user interface."

Value for Money


4.4 / 5



3.8 / 5


Product Features

  • check Brainstorming
  • close Calendar Management
  • close Contact Management
  • check Content Management
  • check Discussion Boards
  • check Document Management
  • check Project Management
  • close Real Time Editing
  • check Task Management
  • close Version Control
  • close Video Conferencing
  • check Brainstorming
  • check Calendar Management
  • check Contact Management
  • check Content Management
  • check Discussion Boards
  • check Document Management
  • check Project Management
  • close Real Time Editing
  • check Task Management
  • check Version Control
  • close Video Conferencing

Screenshots

View 4 screenshots 105219 thumb
View 5 screenshots 33639 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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productboard vs Salesforce Community Cloud

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