Basecamp vs CloudApp

Starting Price

$99.00/month

$9.00/month/user

Best For

Entrepreneurs, freelancers, small businesses and groups inside large organizations.

Trusted by 2 million professionals who work at the Speed of Sight, CloudApp serves customers and teams of 5-500 in Customer Support, Product Development, Design, Sales and Marketing.

Rating


4.3 / 5
(11015)
Read All Reviews

4.6 / 5
(130)
Read All Reviews

Ideal number of Users

1 - 99

1 - 1000+

Ease of Use


4.3 / 5


  • "I like the ease of use and the ability to communicate and see other people's updates on the site. The ability to upload data is great too."

  • "It is super easy to use and for keep track of everything important. But, the best part for me is."


4.7 / 5


  • "CloudApp has been an amazing experience and I love the ease of use."

  • "I really enjoy using the keyboard shortcuts for this application and its ease of use."

Customer Support


4.3 / 5


  • "An easy to use interface, helpful customer service team, great tool for keeping your team in the loop on projects."

  • "We love everything, the transparency, customer service, features, value."


4.5 / 5


  • "Also, their customer support team is always very speedy, helpful, and responsive."

  • "I have implemented the tool for our Support team and before this I have done research of similar tools."

Features & Functionality


4.2 / 5


  • "Free trail was awesome experience, give me confidence as an intern for the state, that I have some tools to help me navigate the early non sense."

  • "I love the fluidity of the software and the ease of use. I also feel good about giving companies like this support."


4.5 / 5


  • "I love the annotation feature, as well as the ability to create gifs. Perfect for quick "how-to's" and visually explaining things."

  • "Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress."

Value for Money


4.2 / 5


  • "Super easy to use, works for large teams, has a great internal communication dashboards. Super cost efficient, quick training time."

  • "I do think the pricing for Basecamp is much more affordable. I love receiving notifications about next steps without it cluttering up my inbox."


4.6 / 5


  • "I bought CloudApp as a LTD on AppSumo and, especially for the price, it's been well worth it. Unquestionably worth it."

  • "Faster onboarding and lower support cost - lower churn and better recommendation rates for new and existing customers."

Product Features

  • check Brainstorming
  • check Calendar Management
  • close Contact Management
  • close Content Management
  • check Discussion Boards
  • check Document Management
  • check Project Management
  • close Real Time Editing
  • check Task Management
  • close Version Control
  • close Video Conferencing
  • check Brainstorming
  • close Calendar Management
  • close Contact Management
  • check Content Management
  • close Discussion Boards
  • check Document Management
  • check Project Management
  • check Real Time Editing
  • check Task Management
  • close Version Control
  • close Video Conferencing

Screenshots

View 5 screenshots 87550 thumb
View 5 screenshots 47768 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Basecamp vs CloudApp

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