# Best Community Software 2026 | Capterra > Find the top Community software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/community-software/ --- # Best Community Software Last updated on July 23, 2026 How to find the right Community Software? Learn more from our team about Community Software pricing features and benefits in our Community Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is community software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 23, 2026 [Community software](https://www.capterra.com/community-software/) is a tool that helps businesses build and manage virtual spaces to connect individuals with shared interests, goals, or activities.  The solution automates the administrative processes in maintaining forums and helps manage and measure the effectiveness of online communities.  Community software is also known as social software, collaboration software, or groupware. * * * For more information consult our [Community Buyers Guide](#buyers-guide-content) ## Mighty Networks Rating: 4.5 out of 5 (93 reviews) Profile: [Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bring together your community, online courses, sales pages, and more in one place under your brand, across the web, iOS and Android. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $41.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Discussions/Forums: 4.3 rating - Membership Management: 4.3 rating - Member Directory: 4.5 rating - Content Management: 4.0 rating #### Lowest rated features - Access Controls/Permissions: 3.5 rating - Moderation: 3.5 rating - Group Management: 3.9 rating - Website Management: 3.8 rating #### Feature-related review snippet Reviewer: Julia S. Reviewer details: Professional Training & Coaching, 1-10 employees Published: July 26, 2021 > "The customisation options, the courses platform, the look and feel of the platform are all fantastic. As is Might Network's commitment to continuous improvement and the Mighty Host community and learning experiences." ### Gallery tab Ease of use: 4.2 out of 5 (93 reviews) #### Related review snippet Reviewer: Eleanor H. Reviewer details: E-Learning, 1-10 employees Published: September 15, 2025 > "It was the only platform of its kind several years ago, and allowed us to move our participant online forum off of FB groups and into something more private." ### Integrations tab Mighty Networks connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/185819/Mighty-Networks/#integrations) #### Most popular integrations - Zapier: 3.0 rating - Kit: 4.6 rating #### Integrations-related review snippet Reviewer: Caroline J. Reviewer details: Arts and Crafts, Self-employed Published: July 21, 2021 > "The simple interface for members is positive and I like the course integration." --- ## Slack Rating: 4.7 out of 5 (24,151 reviews) Profile: [Slack](https://www.capterra.com/p/135003/Slack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Centralized team collaboration hub - Efficient workplace messaging platform Cons: - Overwhelming and inconsistent notifications - Resource-intensive and slow performance #### Starting price Starting price: $8.75 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.8 rating - Real-Time Notifications: 4.8 rating - Chat/Messaging: 4.9 rating - Alerts/Notifications: 4.6 rating #### Lowest rated features - Calendar Management: 3.8 rating - Discussions/Forums: 4.6 rating - Access Controls/Permissions: 4.7 rating - Member Directory: 4.5 rating #### Feature-related review snippet Reviewer: Konstantinos A. Reviewer details: Computer Software, 51-200 employees Published: April 9, 2026 > "The interface is clean, intuitive, and works seamlessly across devices." ### Gallery tab Ease of use: 4.6 out of 5 (24,151 reviews) #### Related review snippet Reviewer: Kaynan S. Reviewer details: Entertainment, 51-200 employees Published: April 24, 2026 > "It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing context in busy channels." ### Integrations tab Slack connects with 187+ software tools. [See all integrations](https://www.capterra.com/p/135003/Slack/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Stripe: 4.6 rating - Any.do: 4.7 rating - SolarWinds Service Desk: 4.6 rating - Quip: 4.4 rating - Tellent Recruitee: 4.4 rating #### Integrations-related review snippet Reviewer: Jake P. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: May 26, 2026 > "The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub." --- ## Webex Suite Rating: 4.4 out of 5 (7,405 reviews) Profile: [Webex Suite](https://www.capterra.com/p/237272/Webex/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Robust video conferencing features - Unified business communication hub Cons: - Frequent technical glitches - Audio reliability and mute challenges #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 5.0 rating - Content Management: 5.0 rating - Alerts/Notifications: 5.0 rating - Real-Time Notifications: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Facilities Services, 10,001+ employees Published: July 31, 2025 > "The hardware is robust, with intuitive controls for users unfamiliar with the system." ### Gallery tab Ease of use: 4.3 out of 5 (7,405 reviews) #### Related review snippet Reviewer: Brian T. Reviewer details: E-Learning, 51-200 employees Published: June 5, 2026 > "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone. " ### Integrations tab Webex Suite connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/237272/Webex/#integrations) #### Most popular integrations - Slack: 4.9 rating - Microsoft Teams: 4.7 rating - GitHub: 4.8 rating - Zendesk Suite: 4.4 rating - Zapier: 4.6 rating - Microsoft Outlook: 4.7 rating #### Integrations-related review snippet Reviewer: Tayo F. Reviewer details: Information Technology and Services, 11-50 employees Published: August 27, 2024 > "The integration with other Cisco tools is also seamless." --- ## Connecteam Rating: 4.6 out of 5 (5,302 reviews) Profile: [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Build an Employee Community - Updates, Chat, Surveys & Recognition in One Mobile App #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Unified platform for teamwork - Centralized real-time team messaging Cons: - Inconsistent and excessive notifications - Recurring technical glitches #### Starting price Starting price: $29.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.4 rating - Alerts/Notifications: 4.3 rating - Communication Management: 4.6 rating - Calendar Management: 4.1 rating #### Lowest rated features - Knowledge Base Management: 2.7 rating - Single Sign On: 2.0 rating - Document Storage: 4.0 rating - Real-Time Notifications: 4.4 rating #### Feature-related review snippet Reviewer: Giorgio D. Reviewer details: Fine Art, 1-10 employees Published: August 25, 2025 > "The user in your face is phenomenal and I love that there’s options for Geo tracking, whether that be something you choose to use or decide not to, depending on a company’s needs." ### Gallery tab Ease of use: 4.7 out of 5 (5,302 reviews) #### Related review snippet Reviewer: Julia C. Reviewer details: Warehousing, 11-50 employees Published: April 17, 2026 > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its features and exploring everything it can do, the platform has already made a positive impact on how we stay organized." ### Integrations tab Connecteam connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/153140/Connecteam/#integrations) #### Most popular integrations - QuickBooks Online: 4.4 rating - ADP Workforce Now: 4.4 rating - Gusto: 4.4 rating - Google Calendar: 4.4 rating - Xero: 4.2 rating - Zapier: 4.0 rating #### Integrations-related review snippet Reviewer: Grace K. Reviewer details: Consumer Services, 1-10 employees Published: December 9, 2025 > "It was able to bridge a gap in our business that we had previously not been able to fill with other platforms." --- ## Instagram Rating: 4.7 out of 5 (5,194 reviews) Profile: [Instagram](https://www.capterra.com/p/210721/Instagram/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Social media solution that helps businesses manage content, create and edit posts, and monitor engagement across Instagram accounts. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Powerful marketing and branding tool - Expansive social interaction platform Cons: - Account security and management issues - Intrusive and excessive advertising #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Content Management: 4.5 rating - Alerts/Notifications: 4.5 rating - Real-Time Notifications: 4.6 rating - Chat/Messaging: 4.6 rating #### Lowest rated features - Discussions/Forums: 3.8 rating - Group Management: 4.1 rating - Drag & Drop: 4.2 rating - Reporting & Statistics: 4.0 rating #### Feature-related review snippet Reviewer: Luis V. Reviewer details: Broadcast Media, 51-200 employees Published: June 11, 2026 > "The simplicity of the platform enables our sales team to get in touch directly with potential advertisers." ### Gallery tab Ease of use: 4.7 out of 5 (5,194 reviews) #### Related review snippet Reviewer: eldho T. Reviewer details: Electrical/Electronic Manufacturing, 51-200 employees Published: April 1, 2026 > "The app's design features a clean, white background and a signature square grid, prioritising high-quality imagery and video" ### Integrations tab Instagram connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/210721/Instagram/#integrations) #### Most popular integrations - WhatsApp: 4.7 rating - Canva: 4.7 rating - Hootsuite: 4.4 rating - Meta for Business: 4.5 rating - Twitter/X: 4.4 rating - Workplace from Meta: 4.4 rating #### Integrations-related review snippet Reviewer: Edson A. Reviewer details: Program Development, 1-10 employees Published: March 4, 2025 > "Personal and professional use, a true system that socializes and integrates friends, customers, companies and products." --- ## Zendesk Suite Rating: 4.4 out of 5 (4,086 reviews) Profile: [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive multi-channel client support - Unified chat and ticketing system Cons: - Performance and reliability concerns - High and complex pricing structure #### Starting price Starting price: $115.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Communication Management: 5.0 rating - Email Management: 4.3 rating - Activity Dashboard: 4.7 rating - Third-Party Integrations: 4.3 rating #### Lowest rated features - Document Storage: 5.0 rating - Chat/Messaging: 5.0 rating - Content Management: 5.0 rating - Customizable Branding: 5.0 rating #### Feature-related review snippet Reviewer: Ifra S. Reviewer details: Information Technology and Services, 11-50 employees Published: December 22, 2025 > "The interface is clean and intuitive for agents, making it easy to manage tickets and workflows." ### Gallery tab Ease of use: 4.3 out of 5 (4,086 reviews) #### Related review snippet Reviewer: jane F. Reviewer details: Insurance, 1-10 employees Published: April 2, 2026 > "It streamlines customer support, keeps tickets and communications organized, and helps provide fast, consistent, and professional service." ### Integrations tab Zendesk Suite connects with 220+ software tools. [See all integrations](https://www.capterra.com/p/164283/Zendesk/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Aha!: 4.7 rating - AWeber: 4.4 rating - CheckMarket: 4.5 rating - Formstack Forms: 4.0 rating - Cirrus Insight: 4.2 rating #### Integrations-related review snippet Reviewer: Ali A. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: September 25, 2024 > "Additionally, the platform integrates easily with various third-party tools, enhancing its overall flexibility and functionality." --- ## Squarespace Rating: 4.6 out of 5 (3,409 reviews) Profile: [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based software that lets users build professional websites with customizable templates, AI tools, and domain names. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - No-code website creation platform - Visually appealing design tools Cons: - Rigid page layout controls - Occasional glitches and slowdowns #### Starting price Starting price: $25.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Website Management: 4.9 rating - Customizable Branding: 4.8 rating - SSL Security: 4.7 rating - Content Management: 4.7 rating #### Lowest rated features - Discussions/Forums: 3.7 rating - Social Media Integration: 4.3 rating - Drag & Drop: 4.0 rating - API: 4.0 rating #### Feature-related review snippet Reviewer: Andie T. Reviewer details: Mental Health Care, Self-employed Published: April 10, 2026 > "Squarespace is a wonderful platform for building a website, tracking analytics, and customization with code." ### Gallery tab Ease of use: 4.5 out of 5 (3,409 reviews) #### Related review snippet Reviewer: Darren S. Reviewer details: Computer Software, 11-50 employees Published: January 23, 2026 > "Squarespace allows you to produce and host beautiful looking and performing websites in minutes, using a wide variety of templates." ### Integrations tab Squarespace connects with 35+ software tools. [See all integrations](https://www.capterra.com/p/143461/Squarespace/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - Google Analytics 360: 4.9 rating - Acuity Scheduling: 4.7 rating - Instagram: 4.6 rating - Zendesk Suite: 4.4 rating #### Integrations-related review snippet Reviewer: Jacob P. Reviewer details: Retail, 1-10 employees Published: May 8, 2026 > "The platform’s built‑in design tools, responsive layouts, and integrated analytics make it easy to launch a professional‑looking site without relying on external plugins or custom development." --- ## Workplace from Meta Rating: 4.4 out of 5 (1,351 reviews) Profile: [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Workplace connects everyone in an organization using familiar Facebook features like chat, video calling, posts and groups. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Familiar and intuitive interface - Centralized real-time collaboration hub Cons: - Overwhelming and distracting notifications - Ongoing privacy and security concerns #### Starting price Starting price: $4.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.9 rating - Real-Time Notifications: 4.9 rating - Access Controls/Permissions: 4.4 rating - Alerts/Notifications: 4.4 rating #### Lowest rated features - Knowledge Base Management: 3.8 rating - Group Management: 4.1 rating - Document Storage: 4.3 rating - Reporting & Statistics: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 1,001-5,000 employees Published: September 15, 2022 > "Familiar interface with users of Facebook that's user-friendly for users that aren't used to complicated CRM." ### Gallery tab Ease of use: 4.5 out of 5 (1,351 reviews) #### Related review snippet Reviewer: Kubentheran N. Reviewer details: Construction, 51-200 employees Published: July 14, 2025 > "Ot had all the features we required within the business, which included in app video calls." ### Integrations tab Workplace from Meta connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/168669/Workplace/#integrations) #### Most popular integrations - Trello: 4.5 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.0 rating - Microsoft 365: 5.0 rating - OneDrive: 4.5 rating #### Integrations-related review snippet Reviewer: Benjamin G. Reviewer details: Medical Practice, 11-50 employees Published: June 23, 2023 > "Meh, it's not the worst thing in the world but it seems like there are far better options out there. While meta is the best for integrating Facebook, I feel learning to use other apps will be far more useful in the long term." --- ## Microsoft Viva Engage Rating: 4.2 out of 5 (819 reviews) Profile: [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Real-time workplace collaboration - Enhanced coworker connectivity Cons: - Inbox clutter from emails - Outdated and complex interface #### Starting price Starting price: $8.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Discussions/Forums: 4.6 rating - Alerts/Notifications: 4.4 rating - Mobile Access: 4.6 rating - Knowledge Base Management: 4.4 rating #### Lowest rated features - Data Import/Export: 3.9 rating - Calendar Management: 3.9 rating - Content Management: 3.0 rating - API: 3.8 rating #### Feature-related review snippet Reviewer: Graciela P. Reviewer details: Consumer Services, 51-200 employees Published: December 30, 2021 > "One of the principal advantage that Yammer have, it´s the possibility to create differents teams and work together with the members, and other thing that Yammer that it´s really good it´s the graphic interface, this interface let us to navigate and use the functionalities in a easy way and it´s really easy to understand." ### Gallery tab Ease of use: 4.3 out of 5 (819 reviews) #### Related review snippet Reviewer: Parvez S. Reviewer details: Information Technology and Services, 201-500 employees Published: October 18, 2024 > "With Viva Engage, I am able to connect to my colleagues across several countries, have discussions with them, make announcements, make polls and praise colleagues who do great things." ### Integrations tab Microsoft Viva Engage connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/227175/Yammer/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 3.0 rating - Microsoft 365: 4.7 rating - OneDrive: 4.2 rating - Microsoft Teams: 4.2 rating - GitHub: 4.8 rating - Microsoft SharePoint: 4.3 rating #### Integrations-related review snippet Reviewer: Prasath C. Reviewer details: Writing and Editing, Self-employed Published: May 17, 2022 > "Yammer integrated with Office 365 services in a number of ways." --- ## Brilliant Directories Rating: 4.8 out of 5 (803 reviews) Profile: [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ✨Try 7-Day Free Trial: BrilliantDirectories.com/Trial — 🏆 One of the highest-reviewed membership & directory platforms on Capterra 👉 #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Responsive and dedicated support team - Extensive video training resources Cons: - Recurring technical and usability problems #### Starting price Starting price: $1450.00 Pricing details: Flat Rate, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Membership Management: 4.9 rating - Member Directory: 4.9 rating - SSL Security: 5.0 rating - Customizable Templates: 4.6 rating #### Lowest rated features - Single Sign On: 4.2 rating - Website Management: 4.6 rating - Alerts/Notifications: 4.0 rating - Discussions/Forums: 4.5 rating #### Feature-related review snippet Reviewer: Amaete U. Reviewer details: Commercial Real Estate, Self-employed Published: August 2, 2024 > "The platform offers extensive customization, seamless integrations, and excellent customer support. Despite a learning curve for advanced features, the robust tools and regular updates make it a powerful solution for managing directories and member relationships." ### Gallery tab Ease of use: 4.5 out of 5 (803 reviews) #### Related review snippet Reviewer: Dexin Y. Reviewer details: Retail, 1-10 employees Published: October 18, 2024 > "Users benefit from top-notch tools to analyze user behavior and optimize site performance, supported by excellent customer service and a vibrant community for idea exchange and troubleshooting." ### Integrations tab Brilliant Directories connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/133173/Brilliant-Directories/#integrations) #### Most popular integrations - Slack: 4.7 rating - Mailchimp: 4.5 rating - SurveyMonkey: 4.6 rating - Eventbrite: 4.6 rating - HubSpot CRM: 4.5 rating - Stripe: 5.0 rating #### Integrations-related review snippet Reviewer: Dexin Y. Reviewer details: Retail, 1-10 employees Published: October 18, 2024 > "Brilliant Directories also boasts effective SEO tools for improved search engine visibility and built-in systems that facilitate easy management of subscriptions and finances, with integrations for PayPal and Stripe." --- ## Discord Rating: 4.6 out of 5 (538 reviews) Profile: [Discord](https://www.capterra.com/p/240238/Discord/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Online communication tool that allows video, audio, and text conversations, using public or private servers. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Versatile real-time communication - Vibrant global gaming hub Cons: - Restrictive file sharing limits - Unresponsive customer assistance #### Starting price Starting price: $9.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.6 rating - Real-Time Notifications: 4.5 rating - Discussions/Forums: 4.6 rating - Alerts/Notifications: 4.4 rating #### Lowest rated features - Group Management: 4.5 rating - @mentions: 4.5 rating - Commenting/Notes: 4.5 rating - Single Sign On: 4.4 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, Self-employed Published: September 29, 2025 > "Discord is very easy to navigate and has a user interface that is intuitive and well-designed." ### Gallery tab Ease of use: 4.4 out of 5 (538 reviews) #### Related review snippet Reviewer: Luis V. Reviewer details: Broadcast Media, 51-200 employees Published: June 8, 2026 > "It is especially helpful in cases of on-the-spot brainstorming or problem solving. But some more features, such as integration with email and more precise notifications would definitely make it better." --- ## QuestionPro Rating: 4.8 out of 5 (533 reviews) Profile: [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Create a stand-alone branded website for your members. and engage with your customer community. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive nonprofit survey solution - Intuitive learning experience Cons: - Recurring technical and usability problems #### Starting price Starting price: $83.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Data Import/Export: 4.8 rating - Alerts/Notifications: 4.6 rating - Access Controls/Permissions: 4.7 rating - Reporting & Statistics: 4.9 rating #### Lowest rated features - Commenting/Notes: 3.0 rating - Customizable Templates: 4.4 rating - Mobile Access: 4.6 rating - Activity Dashboard: 4.0 rating #### Feature-related review snippet Reviewer: Niyati S. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: August 21, 2024 > "customized forms allows us to create surveys to our specific need, he analytics feature is particularly impressive, The user-friendly interface and the wide range of question types available make it easy to design and distribute surveys." ### Gallery tab Ease of use: 4.6 out of 5 (533 reviews) #### Related review snippet Reviewer: Andreas P. Reviewer details: Research, 1-10 employees Published: May 20, 2026 > "We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different stakeholder groups." ### Integrations tab QuestionPro connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/135455/QuestionPro/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - Google Sheets: 5.0 rating - Google Analytics 360: 4.7 rating - HubSpot Marketing Hub: 4.5 rating - Zapier: 4.7 rating - Tableau: 4.6 rating #### Integrations-related review snippet Reviewer: LaMar Y. Reviewer details: Program Development, 1-10 employees Published: September 29, 2025 > "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis." --- ## Yotpo Rating: 4.5 out of 5 (376 reviews) Profile: [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Responsive and knowledgeable support team - Quick and simple setup process Cons: - High and restrictive pricing structure #### Starting price Starting price: $199.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Content Management: 5.0 rating - Third-Party Integrations: 5.0 rating - Communication Management: 1.0 rating #### Feature-related review snippet Reviewer: Eszter D. Reviewer details: Automotive, 11-50 employees Published: September 29, 2021 > "The dashboard and interface is far better compared to Shopper Approved." ### Gallery tab Ease of use: 4.4 out of 5 (376 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 11-50 employees Published: April 14, 2026 > "Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation is reliable." ### Integrations tab Yotpo connects with 52+ software tools. [See all integrations](https://www.capterra.com/p/144389/Yotpo/#integrations) #### Most popular integrations - Shopify: 4.7 rating - HubSpot Marketing Hub: 4.5 rating - WooCommerce: 5.0 rating - Adobe Commerce: 4.3 rating - BigCommerce: 4.4 rating - Remarkety: 4.7 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 11-50 employees Published: April 14, 2026 > "The Shopify integration is clean and the on-site display widgets are easy to set up." --- ## Flock Rating: 4.5 out of 5 (344 reviews) Profile: [Flock](https://www.capterra.com/p/151072/Flock/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Flock is a collaboration tool that helps you get work done, only faster! Trusted by over 32,000 businesses globally. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $6.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Controls/Permissions: 4.8 rating - Alerts/Notifications: 5.0 rating - Calendar Management: 5.0 rating - Chat/Messaging: 5.0 rating #### Lowest rated features - Ideation: 3.0 rating - Event Management: 4.0 rating - Member Directory: 4.0 rating - Mobile Access: 5.0 rating #### Feature-related review snippet Reviewer: Janey C. Reviewer details: Information Technology and Services, Self-employed Published: March 24, 2022 > "Also the layout is cleaner than Slack - it feels more "roomy" somehow." ### Gallery tab Ease of use: 4.6 out of 5 (344 reviews) #### Related review snippet Reviewer: Donald O. Reviewer details: Construction, 11-50 employees Published: August 2, 2024 > "I like that it integrates with external applications to enrich more features." ### Integrations tab Flock connects with 23+ software tools. [See all integrations](https://www.capterra.com/p/151072/Flock/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Jira: 5.0 rating - Asana: 4.5 rating - OneDrive: 4.5 rating - Google Analytics 360: 4.7 rating #### Integrations-related review snippet Reviewer: Donald O. Reviewer details: Construction, 11-50 employees Published: August 2, 2024 > "I like that it integrates with external applications to enrich more features." --- ## Bloomfire Rating: 4.4 out of 5 (254 reviews) Profile: [Bloomfire](https://www.capterra.com/p/131501/Bloomfire/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bloomfire turns individual questions into community knowledge—building engagement, belonging, and shared expertise. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Knowledge Base Management: 4.8 rating - Content Management: 4.6 rating - Access Controls/Permissions: 4.4 rating - Document Storage: 4.8 rating #### Lowest rated features - Commenting/Notes: 4.5 rating - Real-Time Notifications: 4.7 rating #### Feature-related review snippet Reviewer: Caitlin S. Reviewer details: Insurance, 201-500 employees Published: August 17, 2023 > "I love the ease of using the product and the versatility." ### Gallery tab Ease of use: 4.3 out of 5 (254 reviews) #### Related review snippet Reviewer: Dezeray M. Reviewer details: Hospitality, 5,001-10,000 employees Published: December 21, 2023 > "I like how you can search any venue in your company and get the information of that venue; Contact information, age range allowed, hours of operation, detailed descriptions and photos of venue, cuisine types, dietary restriction accommodations, ect..." ### Integrations tab Bloomfire connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/131501/Bloomfire/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.0 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.7 rating - OneDrive: 4.5 rating - Microsoft Teams: 5.0 rating - Dynamics 365: 4.4 rating - Box: 4.4 rating --- ## Influitive Rating: 4.7 out of 5 (247 reviews) Profile: [Influitive](https://www.capterra.com/p/136258/AdvocateHub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Influitive offers a unique solution designed for CS, CX, and Product teams to engage with customers and gather rapid feedback. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1499.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Discussions/Forums: 4.4 rating - Membership Management: 4.6 rating - Social Media Integration: 4.3 rating - Alerts/Notifications: 4.5 rating #### Lowest rated features - Communication Management: 3.5 rating - Content Management: 3.5 rating - Single Sign On: 3.0 rating - Access Controls/Permissions: 5.0 rating #### Feature-related review snippet Reviewer: Lauren I. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: November 23, 2020 > "They are always there when we need them - whether it is a question for our Customer Success Manager or needing some help from support, they are always there to guide us." ### Gallery tab Ease of use: 4.5 out of 5 (247 reviews) #### Related review snippet Reviewer: Sue R. Reviewer details: Computer Software, 1,001-5,000 employees Published: December 5, 2023 > "Our members enjoy the quick consumable content and earning points towards classroom supplies, books, gift cards, and company swag." ### Integrations tab Influitive connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/136258/AdvocateHub/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Zapier: 4.7 rating - Salesforce Marketing Cloud Account Engagement: 4.1 rating - Salesforce Marketing Cloud: 4.2 rating - Tango: 5.0 rating - Domo: 4.3 rating #### Integrations-related review snippet Reviewer: Huw W. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: March 9, 2023 > "The integrations with a huge variety of products is essential and ensures we are joined up." --- ## ON24 Rating: 4.3 out of 5 (222 reviews) Profile: [ON24](https://www.capterra.com/p/158766/ON24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ON24 provides digital experiences and webcasting for corporate communications and demand generation via a cloud-based SaaS application. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Intuitive platform for all users - Extensive event customization options Cons: - Frequent technical glitches and delays #### Starting price Starting price: $10000.00 Pricing details: Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Alerts/Notifications: 4.0 rating - Customizable Branding: 4.0 rating - Mobile Access: 3.0 rating #### Feature-related review snippet Reviewer: Douglas C. Reviewer details: Insurance, 10,001+ employees Published: July 11, 2022 > "On the back end the customization is excellent and the analytics and data generated has helped a lot" ### Gallery tab Ease of use: 4.2 out of 5 (222 reviews) #### Related review snippet Reviewer: Logan B. Reviewer details: Facilities Services, Self-employed Published: January 9, 2026 > "On24 makes it easy to quickly get in and spin up an event, no matter how much prior experience you may have had in similar platforms; however, the customization options for events, landing pages, and forms makes it not just professional, but - dare I say - cool." ### Integrations tab ON24 connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/158766/ON24/#integrations) #### Most popular integrations - HubSpot CRM: 5.0 rating - NetSuite: 4.2 rating - Cvent Event Management: 4.5 rating - Marketo Engage: 5.0 rating - Salesforce Marketing Cloud Account Engagement: 4.1 rating - SugarCRM: 3.8 rating #### Integrations-related review snippet Reviewer: Logan B. Reviewer details: Facilities Services, Self-employed Published: January 9, 2026 > "Integrates well with Marketo and HubSpot, i imagine it works well elsewhere." --- ## Quip Rating: 4.4 out of 5 (209 reviews) Profile: [Quip](https://www.capterra.com/p/151651/Quip/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Quip is a new way to collaborate with your team that combines documents, spreadsheets, to-do's, and chat in one seamless experience. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Mobile Access: Available - Content Management: Available - Alerts/Notifications: Available - Real-Time Notifications: Not available - Chat/Messaging: Available - Access Controls/Permissions: Available - Communication Management: Available - Reporting & Statistics: Available - Customizable Branding: Not available - Data Import/Export: Available - Member Directory: Available - Event Management: Available ### Gallery tab Ease of use: 4.4 out of 5 (209 reviews) #### Related review snippet Reviewer: Paulo G. Reviewer details: Insurance, 1,001-5,000 employees Published: September 5, 2024 > "Its easy integration and interaction with all team members." ### Integrations tab Quip connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/151651/Quip/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - Slack: 4.0 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 5.0 rating - Jira: 4.4 rating - GitHub: 4.8 rating #### Integrations-related review snippet Reviewer: Sheena A. Reviewer details: Computer Software, 10,001+ employees Published: November 25, 2021 > "Easy Slack integration by just few clicks." --- ## Thinkific Rating: 4.4 out of 5 (205 reviews) Profile: [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Thinkific Communities is a collaborative, online learning experience that your students will stay for, and pay for—all in one place. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Flexible multimedia course builder - Intuitive and accessible platform Cons: - Unresponsive and inconsistent support #### Starting price Starting price: $40.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Discussions/Forums: 5.0 rating - Membership Management: 4.0 rating #### Feature-related review snippet Reviewer: PHYLLIS F. Reviewer details: E-Learning, Self-employed Published: January 30, 2026 > "It has a cleaner interface not cluttered with overwhelm." ### Gallery tab Ease of use: 4.4 out of 5 (205 reviews) #### Related review snippet Reviewer: Melina S. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: October 9, 2025 > "The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience." ### Integrations tab Thinkific connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/132888/Thinkific/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Zoom Workplace: 4.5 rating - Google Analytics 360: 4.7 rating - Shopify: 4.5 rating - Stripe: 4.8 rating - ActiveCampaign: 5.0 rating #### Integrations-related review snippet Reviewer: Soma D. Reviewer details: Arts and Crafts, Self-employed Published: June 13, 2024 > "Integrations with other relevant apps and softwares made this very efficient LMS." --- ## NiceJob Rating: 4.9 out of 5 (203 reviews) Profile: [NiceJob](https://www.capterra.com/p/142037/NiceJob/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Creating a community has never been easier than with NiceJob. Create brand advocates and highlight them across your social! #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $75.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Activity Dashboard: 5.0 rating - Customizable Templates: 5.0 rating - Drag & Drop: 5.0 rating - Social Media Integration: 5.0 rating #### Lowest rated features - Real-Time Notifications: 4.0 rating ### Gallery tab Ease of use: 4.9 out of 5 (203 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform streamlined the process of requesting reviews and automatically sharing them across key channels, which helped build credibility and improve online reputation with minimal effort." ### Integrations tab NiceJob connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/142037/NiceJob/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 5.0 rating - Housecall Pro: 5.0 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating #### Integrations-related review snippet Reviewer: Nikki M. Reviewer details: Consumer Services, Self-employed Published: March 30, 2023 > "Love that I can integrate Google!!" --- ## Glue Up Rating: 4.5 out of 5 (197 reviews) Profile: [Glue Up](https://www.capterra.com/p/134209/Glue-Up/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Give members one connected space for networking, discussions, chats, updates, and year-round engagement beyond events. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Year Free trial: No Free demo: No ### Features tab #### Highest rated features - Event Management: 4.8 rating - Membership Management: 4.6 rating - Customizable Branding: 4.7 rating - Engagement Tracking: 4.0 rating #### Lowest rated features - Ideation: 3.0 rating - Contact Database: 4.0 rating - Discussions/Forums: 4.0 rating - Calendar Management: 4.0 rating #### Feature-related review snippet Reviewer: michelle R. Reviewer details: Human Resources, 1-10 employees Published: May 1, 2024 > "Robust Features, Customization and Flexibility, User-Friendly Interface" ### Gallery tab Ease of use: 4.5 out of 5 (197 reviews) #### Related review snippet Reviewer: Tamsin M. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: March 25, 2026 > "Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need." ### Integrations tab Glue Up connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/134209/Glue-Up/#integrations) #### Most popular integrations - PayPal: 4.6 rating - WordPress: 4.3 rating - Zoom Workplace: 4.8 rating - QuickBooks Online: 4.0 rating - Google Analytics 360: 4.7 rating - Google Calendar: 4.8 rating #### Integrations-related review snippet Reviewer: Erin O. Reviewer details: Events Services, 1-10 employees Published: February 11, 2021 > "GlueUp is supporting us in the growth of our business, through its integrated CRM solutions." --- ## uuki Rating: 4.6 out of 5 (186 reviews) Profile: [uuki](https://www.capterra.com/p/239148/uuki/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? UUKI is a community platform creator to share content, discussions, events, and bring people together. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per Feature, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Membership Management: 4.6 rating - Content Management: 4.6 rating - Moderation: 4.7 rating - Discussions/Forums: 4.7 rating #### Lowest rated features - Gamification: 4.4 rating - Alerts/Notifications: 4.5 rating - Event Management: 4.5 rating - Access Controls/Permissions: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 1-10 employees Published: June 6, 2022 > "The dashboard is easy to use, allowing computer automation technologies to be supported by web3.0 type of communities in the near future. And all you need is 10 min to go live." ### Gallery tab Ease of use: 4.7 out of 5 (186 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 1-10 employees Published: October 31, 2022 > "UUKI is helping us to modernize online course delivery, engagement with learners, and the ability to do this is a modern environment with granular permissions and access to features." ### Integrations tab uuki connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/239148/uuki/#integrations) #### Most popular integrations - Zapier: 4.0 rating #### Integrations-related review snippet Reviewer: Jamaur J. Reviewer details: E-Learning, 1-10 employees Published: May 8, 2023 > "We love the integrations to discord so our members who aren’t as quick to change can still be on the inside !" --- ## Mattermost Rating: 4.4 out of 5 (168 reviews) Profile: [Mattermost](https://www.capterra.com/p/170524/Mattermost/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Open source team communication platform that provides organizations with messaging and file-sharing tools for web, PCs, and mobiles. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Controls/Permissions: 5.0 rating - Alerts/Notifications: 5.0 rating - Chat/Messaging: 5.0 rating - Mobile Access: 5.0 rating #### Lowest rated features - Single Sign On: 5.0 rating - Communication Management: 5.0 rating - Discussions/Forums: 5.0 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Dr.Enoch E. Reviewer details: Hospital & Health Care, 5,001-10,000 employees Published: January 28, 2025 > "It has an intuitive interface" ### Gallery tab Ease of use: 4.5 out of 5 (168 reviews) #### Related review snippet Reviewer: Zandalee Z. Reviewer details: Retail, 10,001+ employees Published: September 14, 2024 > "Mattermost streamlines business communication in one place via creation of unlimited communication channels." ### Integrations tab Mattermost connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/170524/Mattermost/#integrations) #### Most popular integrations - Jira: 5.0 rating - Zoom Workplace: 5.0 rating - GitHub: 5.0 rating - Confluence: 4.5 rating - Zapier: 4.7 rating - Bitbucket: 4.6 rating #### Integrations-related review snippet Reviewer: Obhioze A. Reviewer details: Higher Education, 10,001+ employees Published: May 2, 2024 > "It is simple and fast to orchestrate and automate complex and repetitive workflows and projects with Mattermost." --- ## GreenRope Rating: 4.3 out of 5 (155 reviews) Profile: [GreenRope](https://www.capterra.com/p/130598/GreenRope/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Build your community with integrated tools for online and offline engagement. GreenRope CRM will help you create active community. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Mobile Access: Available - Content Management: Not available - Alerts/Notifications: Not available - Real-Time Notifications: Available - Chat/Messaging: Available - Access Controls/Permissions: Not available - Communication Management: Not available - Reporting & Statistics: Available - Customizable Branding: Not available - Data Import/Export: Available - Member Directory: Not available - Event Management: Not available ### Gallery tab Ease of use: 3.9 out of 5 (155 reviews) #### Related review snippet Reviewer: Natalia Isabel R. Reviewer details: Marketing and Advertising, 1,001-5,000 employees Published: February 4, 2025 > "Memorable, this software changed the way we handle customer service." ### Integrations tab GreenRope connects with 29+ software tools. [See all integrations](https://www.capterra.com/p/130598/GreenRope/#integrations) #### Most popular integrations - PayPal: 4.6 rating - WordPress: 4.6 rating - Gmail: 4.8 rating - QuickBooks Online: 4.3 rating - Evernote Teams: 4.4 rating - Shopify: 4.5 rating #### Integrations-related review snippet Reviewer: Fiona B. Reviewer details: Online Media, 1-10 employees Published: February 3, 2021 > "This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic." --- ## ToucanTech Rating: 4.9 out of 5 (151 reviews) Profile: [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? All-in-one community software — website or portal, CRM, email, events, and fundraising in one connected, AI-accelerated platform. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $8000.00 Pricing details: Flat Rate, Per Year Free trial: No Free demo: No ### Features tab #### Highest rated features - Website Management: 4.9 rating - Membership Management: 4.8 rating - Content Management: 4.9 rating - Discussions/Forums: 5.0 rating #### Lowest rated features - Activity Dashboard: 1.0 rating - Ideation: 2.5 rating - Mobile Access: 3.5 rating - Group Management: 4.0 rating #### Feature-related review snippet Reviewer: henry S. Reviewer details: Education Management, Self-employed Published: March 26, 2021 > "The product is very user friendly which is very important when you have "Users" who will not be accessing the system on a daily basis." ### Gallery tab Ease of use: 4.8 out of 5 (151 reviews) #### Related review snippet Reviewer: Gareth D. Reviewer details: Education Management, 201-500 employees Published: February 12, 2026 > "We use the platform for all event management, and have found the process of organising various reunions and dinners, and managing payments, seamless and reassuring for the user." ### Integrations tab ToucanTech connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/140805/ToucanTech/#integrations) #### Most popular integrations - PayPal: 4.0 rating - Instagram: 4.7 rating - Stripe: 4.7 rating - Meta for Business: 4.4 rating - Google Cloud: 4.7 rating - Twitter/X: 4.5 rating #### Integrations-related review snippet Reviewer: John S. Reviewer details: Education Management, 51-200 employees Published: April 18, 2023 > "It's extremely user friendly and not super daunting, but having someone sit with you through the initial process and be a wealth of expertise get's things moving seamlessly. Once the software is running, that train will keep rolling." --- Page 1 of 7 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (303) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions Activity Dashboard AI Copilot Alerts/Notifications Chat/Messaging Commenting/Notes Communication Management Content Management Customizable Branding Data Import/Export Event Management Feedback Management Generative AI Ideation Member Directory Mobile Access Moderation Real-Time Notifications Reporting & Statistics Third-Party Integrations Website Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Collaboration Software](https://www.capterra.com/collaboration-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[Social Networking Software](https://www.capterra.com/social-networking-software/)[Directory Software](https://www.capterra.com/directory-software/) I'm looking for Community Software that is: [Free](https://www.capterra.com/community-software/s/free/) Table of Contents - [The benefits of community software](#the-benefits-of-community-software) - [Typical features of community software](#typical-features-of-community-software) - [The cost of community software](#the-cost-of-community-software) - [Considerations when purchasing community software](#considerations-when-purchasing-community-software) - [Relevant community software trends](#relevant-community-software-trends) ## The benefits of community software Community software can benefit businesses in many ways, including: - **Greater customer experience and brand visibility:** Community software helps organizations keep the conversation with their customers going via discussion boards and threads. This improves customers’ overall experience with the brand. Additionally, it helps in reaching out to a larger audience. - **Direct customer feedback results in better decision making:** Discussion boards are one of the essential features of community software. This feature allows businesses to capture direct feedback and gather ideas from users. Businesses also get direct visibility into what the community is discussing about the brand and its products or services. - **Efficient marketing opportunity:** With the ability to engage more customers, community solutions offer a platform to promote products and services by displaying promotional content and other ads.  - **Improved customer engagement:** With features such as gamification, contests, surveys, and polls, community software lets you improve customer engagement. Customer engagement can further be improved by inviting community members to interact and post their achievements and scoreboard with others, either on the same platform or on their social media channels. * * * ## Typical features of community software - **Discussion boards:** Create threads, post and respond to questions, ask questions, and share ideas in online forums/groups.  - **Group management:** Manage groups of community members by assigning categories and tags to the groups and edit policies related to adding/deleting/removing members to/from the group. - **Membership management:** Create, track, and manage profiles of community members. - **Member directory:** Store key information about community members in an online or printable list/directory. - **Access controls/permissions:** Define levels of authorization for accessing specific files/folders. - **Alerts/notifications:** Notify community members about updates, events, issue resolution, etc. - **Content management:** Create, update, and monitor web content and ensure brand consistency for all written materials that are distributed to stakeholders.    - **Ideation:** Create, develop, share, and store new ideas. - **Knowledge base management:** Create, store, and share information and support articles from a centralized database. * * * ## The cost of community software Most products in this market are priced on a “per month” basis. Pricing can be divided into three pricing tiers based on the starting price. **Price ranges\*:** - $21 - $30 - $30 - $58 - $58+ _\*The pricing included in this list is for the entry-level/lowest-priced offering found on vendor websites on Jan 15, 2021. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as gamification, surveys, built-in CRM, reward programs, and advanced behavioral marketing. * * * ## Considerations when purchasing community software - **Integration with existing applications:** You would need to track the details of all the members of your community. For that, it’s essential that the community software talks with the applications you’re already using. Such applications may include tools for [customer relationship management](https://www.capterra.com/customer-relationship-management-software/) (CRM), [marketing automation](https://www.capterra.com/marketing-automation-software/), [help desk](https://www.capterra.com/help-desk-software/), and [social media management](https://www.capterra.com/social-media-management-software/). - **Scalability:** Community management software will allow you to build a strong community. However, whether it will allow you to handle growing members in your community is a question that you must ask the vendor.  - **Customizability:** Designing a community platform that aligns with your brand and supports your overall goals can help build trust and user engagement. It can help users easily recognize your brand and make them feel more comfortable. But to do all this, you’ll need to model your community to reflect what is unique about your brand. And that depends on how customizable is the community software you’re choosing.  - **Analytics, insights, and metrics:** Analyzing parameters such as likes, dislikes, and hit topics can help you make impactful changes in the community. A community system that offers analytics capabilities, will help you to program your content as per customer requirements. * * * ## Relevant community software trends - **Artificial intelligence (AI) is automating community management:** Community solutions enabled with technologies such as [AI](https://blog.vanillaforums.com/how-can-ai-help-community-and-community-managers) and machine learning can help community managers use enormous volumes of conversation threads to draw valuable insights. AI technology can also automate notifications across the community and offer chatbots and virtual assistants to help customers find answers quickly. * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra’s directory](https://www.capterra.com/community-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them. 1. [How Can AI Help Community and Community Managers?](https://blog.vanillaforums.com/how-can-ai-help-community-and-community-managers) (Date accessed: Jan 15, 2021)