GetSatisfaction vs Quip

Starting Price

$19.99/month

$30.00/month/user

Best For

Customer satisfaction tool which assists midsize to large firms with community management, customer engagement and feedback analysis.

Quip is a tool that can help any team work faster and smarter.

Rating


4.2 / 5
(4)

4.4 / 5
(151)
Read All Reviews

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4.5 / 5



4.4 / 5


  • "I like that it's secure but its not that intuitive or easy to use. I wish it were because the security is a good feature."

  • "In my experience, I've really enjoyed using Quip to easily house documents and spreadsheets with a friendly and easy to use interface."

Customer Support


3.5 / 5



4.5 / 5


Features & Functionality


3.5 / 5



4.2 / 5


  • "The interface is lovely and warm, puts you in a mood for work. Love how it makes communication trends easy to access and follow."

  • "Quip makes it easy to create and share documents. The commenting feature is great and very useful."

Value for Money


3 / 5



4.3 / 5


Product Features

  • check Content Management
  • check Content Moderation
  • close Discussions / Forums
  • check Event Management
  • close Group Management
  • check Ideation / Crowdsourcing
  • close Member Directory
  • close Membership Management
  • close Social Media Management
  • close Website Management
  • check Content Management
  • close Content Moderation
  • check Discussions / Forums
  • check Event Management
  • check Group Management
  • close Ideation / Crowdsourcing
  • close Member Directory
  • close Membership Management
  • close Social Media Management
  • close Website Management

Screenshots

View 3 screenshots 165803 thumb
View 5 screenshots 91774 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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GetSatisfaction vs Quip

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