---
title: "Compare ChatGPT vs Claude 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ChatGPT and Claude based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/10009334-10011218/ChatGPT-vs-Claude"
page_type: "comparison"
language: "en"
---

# ChatGPT vs Claude Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChatGPTClaude2/4 selected

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[4.4 (399)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

[Claude](https://www.capterra.com/p/10011218/Claude/)[4.4 (58)](https://www.capterra.com/p/10011218/Claude/reviews/)

[## ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[4.4 (399)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.5

Ease of Use

4.7

Customer Service

4

Reviews Sentiment

Based on [399 reviews](#user-reviews)

Positive

356

Neutral

18

Negative

25

[## Claude](https://www.capterra.com/p/10011218/Claude/)[4.4 (58)](https://www.capterra.com/p/10011218/Claude/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.5

Customer Service

3.8

Reviews Sentiment

Based on [58 reviews](#user-reviews)

Positive

50

Neutral

3

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

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## Summary

* * *

Features in Generative AI Software

4 / 22

Only ChatGPT

-   Prompt Engineering

Best performer

13 / 22

Only Claude

-   Adversarial Training
-   Automated Image & Video Editing
-   Code Generation

User satisfaction

User satisfaction

4.4

User reviews[399](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.2

Customer support

4.0

User satisfaction

4.4

User reviews[58](https://www.capterra.com/p/10011218/Claude/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.1

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes, ChatGPT is an AI chatbot that leverages natural language processing techniques to produce various types of media such as articles, blogs, emails, and more.

Best for

Customer Service Representitives and Workforce Management Managers

## User reviews

Pros & cons

JG

Jessica G.

Realtor

> "I love using ChatGPT to streamline my real estate business it helps me quickly create engaging listing descriptions, social media posts, and client communications."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7132435)

Jerrid C.

CEO

> "ChatGPT is very capable, but it can produce confident-sounding errors, especially in technical analysis or niche research, so I don’t treat it as something I can trust..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7143584)

VR

Verified Reviewer

Sales Specialist

> "The platform is intuitive, fast, and constantly improving with new features and capabilities. Once you learn how to write effective prompts, ChatGPT becomes an..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7157883)

SS

Samuel S.

Coder

> "The thing I least like is when it has it's glitch you ask the ai to create something and it saids it created it but find out it creates half of what you ask for instead..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7182067)

VR

Verified Reviewer

Sales Specialist

> "ChatGPT has become one of my main AI tools I use daily for research, brainstorming ideas, and improving productivity across both work and personal projects."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7157883)

VR

Verified Reviewer

Operations manager

> "the numerous restrictions on their AI model. If you try to do a deepdive on some topics you are hit with blocks or given some very vague information and it feels..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7087953)

Jinal H. S.

Manager Tax

> "Majorly, I like its deep search capability, which generates thorough research report on the given topic with very less hallucination and robust source citations."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7155530)

Shana G.

Safety and Fleet Administrator

> "It can take you in circles if you don't ask the right questions, or lean you in a certain direction you were already going."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7175731)

JG

Jessica G.

Realtor

> "It helps me stay consistent with marketing, generate ideas quickly, and keep my workflow moving even on busy days. While it occasionally needs a bit of fine-tuning,..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7132435)

Sourabh P.

Freelance

> "However, the software is known to have some problems in terms of drift of context when it comes to extremely lengthy dialogue."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7154048)

YS

Yashu S.

coding

> "chatgpt is good for deep researching or for coding it image genration is good use in school work and collage work very intersting ai tools like sharing screen and ai..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7142836)

MY

Matthias Y.

Student

> "For my use case, software development, ChatGPT is not the best against some other AIs like Claude."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7159104)

VR

Verified Reviewer

Sales Specialist

> "One feature I especially like is the ability to create and use different customized GPTs for specific workflows or tasks."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7157883)

Kelly E.

Prior Auth Specialist

> "uses apophatic distancing, escalating intensity to disobedience, and retracts relational mode as punishment."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7093489)

VR

Verified Reviewer

Vice President

> "ChatGPT helps us scale our effort by doing deep research for us and also drafting and refining the basic structure of articles, social media posts, and applications."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7067265)

NS

Nathan S.

AI Trainer

> "There are moments when it gives inconsistent results on niche prompts, need time to fix outputs for any advanced ai, such as the need for the accurate AI model."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6780835)

Nishant T.

Analyst

> "One of the best in terms of formulating coding plan or building codes for apps or web design with codex, doing web research with deep search, formulating stock images..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7071682)

NO

Niamh O.

researcher in science

> "Price for Plus subscription, sometimes the conversation lags when it gets too long and if you start a new conversation it won't remember the context"

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7109182)

GC

Gunther C.

Software Engineer

> "It has helped me advance ideas, create code, understand new topics, and generate prototypes for various digital items."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7162705)

DC

Dan C.

Health and Life Coach

> "The lack of personal feelings and emotions. While I understand it has a computer mind versus human, it can be more difficult for a "feeler" to be okay with some of the..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7105519)

SK

Smit K.

Intern

> "It helps me with writing content, learning new topics, solving coding problems and generating creative ideas."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7168794)

MP

Michael P.

Operations Manager

> "It lies, leaves typos, cant count words, gives half baked data, just absolutely terrible for anything other than the basics of breaking down a big project into smaller..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6853068)

Mohit N.

Web Developer

> "It saves me a lot of time, especially for tasks like drafting emails, creating content, or simplifying complex topics."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7128360)

SK

Smit K.

Intern

> "Occasionally makes mistakes in complex coding tasks so always need to double check."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7168794)

Jerrid C.

CEO

> "Instead of feeling like a standalone app, ChatGPT works more like a connected part of my workflow, making it easier to move from research and planning to communication..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7143584)

FR

Flavia R.

Researcher

> "The free version is not very good providing scientific references, sometimes they do not exist or mix authors with titles that are wrong."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7019470)

Yogendra J.

CEO

> "Jazz GPT is good with creation of synthetic data using excel and executing various accele based tasks."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7147084)

Clinton O.

Software Engineer

> "Most of the times, it gives too much information that's not necessary when you ask it a question."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7138334)

Alicia E.

Full stack developer

> "I’m that type of person that started using ChatGPT for work and ended up using it for almost everything, like asking it about how should I eat to how can I prepare my..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7096023)

SK

Smit K.

Intern

> "Sometimes gives outdated information due to knowledge cutoff."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7168794)

VR

Verified Reviewer

Sales Specialist

> "This makes it easier to customize the experience depending on whether I am focusing on research, summarizing calls, or sales outreach messaging."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7157883)

Yogendra J.

CEO

> "Also I am sceptical about giving data as I am not sure whether ched GPT is monetizing it."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7147084)

Bill L.

Vice President of Sales and Operations

> "I use ChatGPT to create marketing emails and content for our social media sites (LinkedIn and Facebook) to try to help for better audience reach."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7074972)

Osama A.

Full Stack Developer

> "It has limited image generation. and doesn't always match expectations."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7118325)

VR

Verified Reviewer

Senior Content Marketer

> "It also saves me a lot of time when structuring content, refining ideas, and moving from rough thoughts to something usable."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7150412)

Sourabh P.

Freelance

> "Moreover, since human support is often not available quickly, one is forced to resort to self-support."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7154048)

Alicia E.

Full stack developer

> "The responses are fast, the learning curve is short and it helped me a lot with my content creation (especially for article writing, emails and Social Media planning)."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7096023)

Jerrid C.

CEO

> "I’ve also run into moments where the safety restrictions feel overly cautious."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7143584)

Eric S.

CEO

> "I use ChatGPT everyday and it’s been a revolutionary tool to help me search and find information faster than ever before."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7118831)

EG

Erika G.

Data Analyst

> "It can take a long time to provide the table or image; the free version gives repeated answers, while generating code, it doesn't give the right documentation."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6871867)

Marcelo Fabián R.

CEO

> "The best is the chance of deploying via different projects, so you can have all sort of topics inside each of them"

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7119079)

DA

Daniel A.

FullStack Developer

> "The thing I disliked the most is that in certain cases it assertively supplies inaccurate or non-up-to-date responses and you always have to check to be sure of what it..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6853459)

VR

Verified Reviewer

Director of Research and Development

> "I find that ChatGPT's mac standalone is the best option for quick image to text translations."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7119818)

MB

Mathieu B.

CEO and Founder

> "ChatGPT has a real struggle to create PDF or anything related to customized documents to be able to use it as an employee for our business"

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6848900)

JD

Jennifer D.

Member Health assessor

> "I have used it for a presentation for my job, coming up with a positive way to work a text in my personal life, as well has helping my research ways to word her..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6747239)

BB

Barend B.

Chief Engineer

> "After a year of intense effort I have found Chat GPT to be blatantly deceptive in fabricating results and especially quotes and references. When caught it confirms its..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6870609)

CTB

Connor T. B.

Financial Operations Manager

> "It has greatly helped us speed up and clarify communications in our finance and accounting workflows, particularly when dealing with several departmental requests."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6816841)

DM

Dennis M.

Information Technology Manager

> "Even though it's great for content creation, one of the challenges i have noticed is that sometimes the it's not accurate and effective."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7017655)

JA

Jamie A.

Founder and Owner

> "I use it primarily to help me write newsletters and social media posts, and I’m constantly amazed by how fast and easy it makes the process. Whether I’m stuck on a..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6797919)

VA

Vlad A.

Team Lead

> "It is actually incapable to process a simple text file with info - it will replace it with hallucinations then pretend that was the original request."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6824301)

JG

Jessica G.

Realtor

> "It’s also been a huge asset for brainstorming virtual staging ideas that make properties stand out online."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7132435)

NP

Nikita P.

IT-Developer

> "While ChatGPT is powerful, its limitations become apparent in tasks requiring real-time data or access to external APIs unless explicitly integrated."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6837194)

SF

Sarah F.

Sales representative

> "My husband and I have used ChatGPT to maximize the effectiveness of our businesses, handle interpersonal issues with staff and clients and create business models that..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6792298)

Kelly E.

Prior Auth Specialist

> "said during a February Town Hall they had "messed up" on 5.2 creative writing, yet it was forced on creatives as our only collaborator)."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7093489)

RR

Rafia R.

Graphic Designer - Visual Branding

> "It’s great for generating ideas, refining copy for branding materials, and speeding up repetitive tasks."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7080476)

Jinal H. S.

Manager Tax

> "For instance, sometimes it gives confident answers which later turns out to be incorrect."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7155530)

Dana P.

CVOM

> "I love how ChatGPT can take the words and ideas that I'm working out in my brain and make them more professional. "

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7147590)

KR

Katherine R.

School Administrator

> "In a learning organization I need to always fact-check and this is a step that I did not anticipate taking."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7138434)

EP

Evan P.

Architectural Technologist

> "ChatGPT saves me an extreme amount of time when it comes to researching and looking up questions relating to my work."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7154440)

JA

Jamie A.

Founder and Owner

> "Right now, I’m limited to generating just a few images at a time, which can be frustrating when I'm in a creative flow or working on a bigger project."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6797919)

BA

BISHNU A.

Project Engineer

> "We are getting a newer more refined version on a regular basis, which will only be useful for human. With that said, privacy concern will always be there as we are..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7092730)

JM

Jessieah M.

Patient Specialist

> "Can at times spit out unruly, inaccurate information that may also be outdated if the user doesn't specify in the detailed prompt(s)."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6822972)

BP

Bill P.

CEO

> "I have had an incredible time using ChatGPT. While I initially used it for fluff, I have found the profound abilities to improve my work and save time, money, and..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7064697)

ML

Mariah L.

Owner

> "That's a tough one in all honesty but if I had to pick one it would be that it doesn't have enough features and it's a little pricier than id like to see considering"

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7013444)

DA

Daniel A.

FullStack Developer

> "I loved that I can type any code, and it reacts within seconds (this is probably too fast), completes it with the necessary details, or even hints about what to do next..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6853459)

Purachet C.

Full stack developer

> "Programming skills are subpar compare to Anthropic models (like Sonnet or Opus)."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7110285)

KM

Kayla M.

Content Creator

> "I use very regularly ChatGPT to find content ideas and to get clear explanations on terms and domains that seem blurry to me, which makes me save time compared with..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6796991)

Osama A.

Full Stack Developer

> "Sometimes answers are not fully accurate."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7118325)

Pranab G.

Senior associated

> "Pros: ChatGPT is great for beginners because it helps students and workers created content, edit and write articles."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7062170)

CB

Cora B.

Owner

> "There have been a few mistakes that I have caught, one was a very basic math mistake where ChatGPT calculated the number of days between two given dates incorrectly."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6835643)

EP

Evan P.

Architectural Technologist

> "It is an excellent A.I that allows me to find and answer the questions that I need quickly and precisely."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7154440)

AO

Adeola O.

Writing

> "Chatgpt is an AI and as such it can't be used as a human it's also not as accurate and effective as we have other variants of it ."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6883902)

NN

Nick N.

Vice President

> "I used it's image generator to create the cover graphic for my most recent book - took just 3 tries to refine it to something that people LOVED. "

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6746314)

JD

Juliet D.

Content Creator

> "It can suddenly provide results that are not in line with your original parameters and you have to repeat the requirement."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6680982)

HT

Hardik T.

Freelancer

> "ChatGPT is a very nice tool to increase productivity by delivering fast, intelligent output for writing, coding, web research.and more."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6859656)

SF

Sarah F.

Sales representative

> "There’s a limit to the data ChatGPT can access from the internet so that is limiting at times."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6792298)

PP

Prachi P.

Manager

> "Excellent AI conversation chatbot, makes research and general summarising of large sets of documentation extremely easy and effective."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7081103)

YS

Yashu S.

coding

> "i have one concern that it has a privacy issue"

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7142836)

JA

Jamie A.

Founder and Owner

> "I lovingly refer to it as my BFF—it’s that essential to my creative process. Whether I’m drafting newsletters, planning social media content, or working through a new..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6797919)

SP

Sadhna P.

Compliance

> "Also when we will ask to chatgpt that I have given already all the information.. than chatgpt provide again the silly information which I did share to chat gpt .... Or..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6803062)

VR

Verified Reviewer

Sales Specialist

> "The platform is intuitive, fast, and constantly improving with new features and capabilities. Once you learn how to write effective prompts, ChatGPT becomes an..."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7157883)

Tigran K.

Owner

> "Web interface crashes frequently, especially with GPT-4."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6190759)

NN

Nick N.

Vice President

> "It saves me a lot of time in research and writing and it saves me money in graphics production."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6746314)

Aj W.

CEO

> "The UI is sometimes a bit iffy in that it’s hard to know where you are."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6886117)

JB

Johanna B.

Dental Hygienist

> "I like that it quickly helps me navigate professional language for my projects."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6719958)

Sourabh P.

Freelance

> "Moreover, since human support is often not available quickly, one is forced to resort to self-support."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___7154048)

NP

Nikita P.

IT-Developer

> "The interface is clean and easy to use, and updates like code interpreter and plugin access keep expanding its capabilities."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6837194)

LN

Louis N.

OWNER

> "HORRIBLE CUSTOMER SERVICE"

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6764615)

NP

Nikita P.

IT-Developer

> "The interface is clean and easy to use, and updates like code interpreter and plugin access keep expanding its capabilities."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6837194)

LN

Louis N.

OWNER

> "This is the worst site I have ever been on."

[See full review](https://www.capterra.com/p/10009334/ChatGPT/#Capterra___6764615)

[View Reviews](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

VR

Verified Reviewer

Sales Specialist

> "I also like how well it processes large amounts of information and summarizes documents, helping save significant time when reviewing reports,..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7159671)

SH

Spencer H.

Software Developer

> "At times, Claude gives responses that are too detailed and it takes a while to get the main point. While other LLMs hallucinate, Claude misses..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7188790)

VR

Verified Reviewer

Sales Specialist

> "What I like about Claude is its ability to generate thoughtful, well-structured responses and handle complex prompts with a great level of detail."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7159671)

DV

Dave V.

Lead Developer

> "It feels disingenuous to long time customers to slowly shrink the service while also trying to increase prices. If claude has an error, it can eat..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7050179)

Nasrullah A.

Computer Engineer

> "It’s a reliable and smart tool that helps me get things done efficiently. While there’s room for improvement in making interactions feel more..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7143508)

Shane G.

Student

> "Usage limits are frankly suffocating with the new models release, even though I almost never use it."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7148771)

GA

George A.

Founder

> "It handles context well, maintaining coherence across longer exchanges, and can shift between formal and casual tones appropriately. When I need..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7041944)

Suraj J.

Embedded Engineer

> "Doesn't have minimum free usage for IDE , bit costly than others."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7120108)

Shane G.

Student

> "It worked well as a beginner software dev to find bugs and ways to make my code more efficient, but the recent usage limits are suffocating at the..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7148771)

Nasrullah A.

Computer Engineer

> "Sometimes, Claude’s responses can be a bit too formal or cautious, which makes the conversation feel less natural."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7143508)

Jesse Z.

Software Engineer

> "Additionally, it is easy for organizations and groups to set up an enterprise environment to provide premium features for employees or group..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7189074)

VR

Verified Reviewer

Analyst

> "Another issue is word limits - If user uploads pdf and try to ask questions on that pdf - it says your work limit reached."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6723232)

Balram T.

AI developer

> "The best part is it has good default connector which can connect to our application and then we can do our work more faster."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7197497)

CW

Charles W.

VP of People Excellence

> "My initial impression quickly soured as Claude began posing quick message limits, particularly if the conversation did not resolve in a few posts."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6710408)

Marc R.

Digital Media Specialist

> "Its ability to organize ideas logically makes it particularly strong for tasks like writing, brainstorming, or refining messaging."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7151234)

DV

Dave V.

Lead Developer

> "The daily and weekly usage amounts have been slowly shrinking and it's obvious. "

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7050179)

VR

Verified Reviewer

Sales Specialist

> "I’ve found it particularly useful when working through complex business topics or organizing large amounts of information into concise, actionable..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7159671)

MB

Mark B.

Founder and Software Engineer

> "I also had problems with authenticating. "

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7131622)

Marc R.

Digital Media Specialist

> "It tends to produce responses that feel very clear, well-reasoned, and balanced, especially when working through complex topics or nuanced..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7151234)

VR

Verified Reviewer

Technical Director

> "Overall when I demoed this it did not perform as well for me as the other Large language models out there right now."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7063233)

Jesse Z.

Software Engineer

> "Claude has been a great tool to go to if I have questions or want to generate PowerPoints or help debug my code."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7189074)

JL

Judean L.

Practice owner

> "This is bad service and what a rip off."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7131589)

Tracie B.

Executive Director

> "For the paid subscription you do get more responses and better quality copy and image creation."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7133590)

Charles A.

Creative Director

> "Like chatting with a colleague while also looking to pull him up on certain things if it doesn't make complete sense."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6705800)

Ben L.

Sr SA

> "Claude.ai user interface is very intuitive and flexible, allowing you to bring in your own documents and photos for a true multi-modal LLM."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6769921)

JG

JJ G.

TPM

> "This means my entire prompt is lost."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7091271)

VR

Verified Reviewer

senior project manager

> "Very clear answers broken down into segments and visuals to accompany summaries"

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7149333)

CW

Charles W.

VP of People Excellence

> "I have since canceled my paying membership."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6710408)

GZM

Gina Zoie M.

Founder

> "It has the most natural and human writing style of the AI tools I've tried, and I've tried them all."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7160904)

NM

Niklas M.

Owner

> "It loses all its access to general information and idea-generating capabilities."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6485130)

Jerrid C.

CEO

> "Claude’s most transformative feature is its high-fidelity agentic orchestration."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7126988)

SR

Sadekur R.

Software Developer

> "As it's still on learning, results may not be 100% accurate all the time."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6414088)

RP

Ryan P.

Speech Language Pathologist

> "This is allowed me to create a website, easily updated and not spend a lot of money on website design."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7031941)

NM

Niklas M.

Owner

> "It loses all its access to general information and idea-generating capabilities."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___6485130)

GZM

Gina Zoie M.

Founder

> "It helps save an enormous amount of time with online content creation."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7160904)

DV

Dave V.

Lead Developer

> "It feels disingenuous to long time customers to slowly shrink the service while also trying to increase prices. If claude has an error, it can eat..."

[See full review](https://www.capterra.com/p/10011218/Claude/#Capterra___7050179)

[View Reviews](https://www.capterra.com/p/10011218/Claude/reviews/)

## User interface

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

4.43 (399)

[Claude](https://www.capterra.com/p/10011218/Claude/)

4.36 (58)

### Features

ChatGPT

4/22

-   Adversarial Training
-   AI Copilot
-   API
-   Automated Image & Video Editing
-   Code Generation
-   Conditional Generation
-   Content Generation
-   Creative Design
-   Data Augmentation
-   Foundation Model
-   Generative AI
-   Interactive and Co-Creative Systems
-   Natural Language Processing
-   Personalization and Recommendation
-   Prompt Engineering
-   Simulation and Scenario Generation
-   Text Summarization
-   Text to Image
-   Transfer Learning and Fine-tuning
-   Transformer Model
-   Variation Autoencoder Models
-   Virtual Characters and Avatars

[See all features](https://www.capterra.com/p/10009334/ChatGPT/#features)

Claude

Top features

13/22

-   Adversarial Training
-   AI Copilot
-   API
-   Automated Image & Video Editing
-   Code Generation
-   Conditional Generation
-   Content Generation
-   Creative Design
-   Data Augmentation
-   Foundation Model
-   Generative AI
-   Interactive and Co-Creative Systems
-   Natural Language Processing
-   Personalization and Recommendation
-   Prompt Engineering
-   Simulation and Scenario Generation
-   Text Summarization
-   Text to Image
-   Transfer Learning and Fine-tuning
-   Transformer Model
-   Variation Autoencoder Models
-   Virtual Characters and Avatars

[See all features](https://www.capterra.com/p/10011218/Claude/#features)

### Recognition

No recognitions have been awarded to ChatGPT

No recognitions have been awarded to Claude

### Deployment & support

ChatGPT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Claude

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ChatGPT

-   By OpenAI
-   Located in United States
-   Founded in 2015

Claude

-   By Anthropic
-   Located in United States
-   Founded in

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