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Chatbase vs Zipchat: Which is a better fit?

Updated on December 1st, 2024
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Summary
Features in Chatbot
4
30
22
Best performer
30
  • Augmented Analytics
  • Contextual Guidance
  • Customer Experience Management
User satisfaction
4.3
User reviews72
Ease of use
4.6
Functionality
4.0
Value for money
4.3
Customer support
3.8
4.8
User reviews13
Ease of use
5.0
Functionality
4.7
Value for money
4.8
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Not provided by vendor

Our AI chatbot is perfect for e-commerce businesses on Shopify, Woocommerce, Magento, and Prestashop. It boosts sales, cuts cart abandonment, supports 95+ languages, and streamlines customer journeys.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
10012414
5 screenshots
10014211
5 screenshots

Chatbase

4/30
  • A/B Testing
  • Augmented Analytics
  • Automated Routing
  • Canned Responses
  • Code-free Development
  • Contextual Guidance
  • Customer Experience Management
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • For Sales/Marketing
  • Intent Recognition
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Multi-Language
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Query Suggestions
  • Sentiment Analysis
  • Transcripts/Chat History
  • Transfers/Routing
  • Virtual Assistant
  • AI/Machine Learning
  • Automated Responses
  • Chatbot
  • Natural Language Processing
See All features
Hide Chatbot Software Features -

Zipchat

Top Features
22/30
Show Chatbot Software Features +

Chatbase

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Zipchat

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Chatbase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zipchat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatbase
  • By Chatbase.co
  • Located in Canada
Zipchat
  • By Zipchat
  • Located in United States
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