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Chatbase vs Mindset AI: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 1,275 reviews from Conversational AI Platform users.
% Fit
Missing features
Not enough reviews
Feature ratings
Chatbot
4.4
Natural Language Processing
4.4
AI/Machine Learning
4.0
Live Chat
NA
Reporting/Analytics
NA
% Fit
Not enough reviews
Feature ratings
Chatbot
5.0
Natural Language Processing
5.0
AI/Machine Learning
4.8
Live Chat
4.7
Reporting/Analytics
4.3
User satisfaction
4.3
User reviews73
Ease of use
4.6
Functionality
3.9
Value for money
4.3
Customer support
3.8
4.8
User reviews13
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Not provided by vendor

Developed to meet and exceed the expectations of L&D and eLearning professionals.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
10012414
5 screenshots
10027071
5 screenshots

Chatbase

3/50
  • Activity Dashboard
  • Alerts/Escalation
  • API
  • Autoresponders
  • Chat/Messaging
  • Chat Transcript
  • Code-free Development
  • Communication Management
  • Configurable Workflow
  • Contextual Guidance
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • For Developers
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Search
  • Performance Metrics
  • Pre-Configured Bot
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting/Analytics
  • Reporting & Statistics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Speech Recognition
  • Speech Synthesis
  • Surveys & Feedback
  • Third-Party Integrations
  • Visual Analytics
  • Workflow Management
  • AI/Machine Learning
  • Chatbot
  • Natural Language Processing
See All features
Hide Conversational AI Platform Software Features -

Mindset AI

Top Features
31/50
Show Conversational AI Platform Software Features +

Chatbase

--

Mindset AI

--

Chatbase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mindset AI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatbase
  • By Chatbase.co
  • Located in Canada
Mindset AI
  • By Mindset AI
  • Located in United Kingdom
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