# Compare Kaseya VSA vs Sunbird DCIM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kaseya VSA and Sunbird DCIM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100303-106991/Kaseya-VSA-vs-Sunbird-DCIM

---

# Kaseya VSA vs Sunbird DCIM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kaseya VSASunbird DCIM2/4 selected

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.7 (175)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/)

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

160

Neutral

36

Negative

11

[## Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.7 (175)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/)

Starting Price

$3.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.9

Reviews Sentiment

JS

Based on [175 reviews](#user-reviews)

Positive

174

Neutral

1

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 5,160 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Patch Management

4.4

Server Monitoring

4.5

Security Tools

\--

Remote Monitoring & Management

4.0

Remote Access/Control

4.1

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

NA

Security Tools

NA

Remote Monitoring & Management

NA

Remote Access/Control

NA

User satisfaction

User satisfaction

4.1

User reviews[207](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

User satisfaction

4.7

User reviews[175](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3.99Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

Best for

IT Managers, Facility Managers, Enterprise Data Centers, Server/Network Closets.

## User reviews

Pros & cons

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

Chase S.

IT Specialist

> "It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Aaron V.

Support Desk Specialist

> "There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "It offers a lot of choices and many different configurations and plugins that you can import from many different 3rd party vendors."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

Aaron V.

Support Desk Specialist

> "Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

VR

Verified Reviewer

Network Engineer

> "The ability to access machines with just Internet access is a huge plus."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224381)

Chase S.

IT Specialist

> "Everything feels clunky and menus are not categorized right."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

VR

Verified Reviewer

Desktop Specialist

> "The agent was lightweight and easy to install"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "Not only that, the remote tool is HORRID."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

JS

Joe S.

Configuration Manager

> "Beyond our initial goals, it has exceeded expectations by enabling accurate tracking of customer racks and allowing us..."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7067973)

SZ

Sabrina Z.

Data Center Tech

> "When a model is wrong on an asset, we have to decommission it, change it, then re-install it."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6328476)

JP

Jesse P.

Principal Technologist

> "It's excellent and integration with existing CMDB platforms (such as ServiceNOW), and support is excellent and quick..."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6846404)

MK

Michail K.

Solution Architect

> "The connectivity configuration is imposing too complicated rules and is predominantly NEMA-centric."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6727071)

GM

Greg M.

Senior Datacenter Engineer

> "The 3d view of the datacenter is so helpful when looking up space and placement."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7067979)

SC

Sam C.

Data Centre Engineer

> "A few bugs when swapping over and updating on a few devices making us having to re enter them"

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___5005662)

MH

Michael H.

Technical Consultant

> "Great Technical Support and Customer Service while we are working on some dctrack and poweriq issues."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7110772)

SR

Scott R.

Data Center Engineer

> "search function limitations, lack of custom fields"

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___4105134)

GM

Greg M.

Senior Datacenter Engineer

> "I have been working in this tool for about 3 years and I am still finding new things to help our team."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___7067979)

JH

John H.

Data Centre Specialist

> "We had a few teething issues when we first started with PowerIQ and the compatibility with some specific devices we..."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3086336)

CR

Christian R.

Facilities and Data Center Operations

> "So many features have been added over the years, but the original core asset manager is the most useful, and honestly..."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6511389)

NF

Nicholas F.

Information Technology Specialist

> "With that being said, it is an extremely complicated process. "

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3734636)

Alex V.

Systems Engineer

> "They were able to provide consultation on how to best address requirements of our internal processes and data needs."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6444821)

JC

Jose C.

Project Manager

> "Programming support takes too long on reply!"

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3496364)

Alex V.

Systems Engineer

> "The cost model for the tool is simple and linearly scales with our hardware footprint."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6444821)

LR

Lynn R.

System Engineer

> "Probably the only con (and it's expected), is the learning curve."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___3495427)

TC

Tony C.

Network Analyst

> "Sunbird DCIM stands out for its proactive customer support and commitment to continuous improvement."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___6421190)

SA

Simeon A.

Student Data Center Specialist

> "The only downsides that I have seen so far are occasional slowdowns with the program."

[See full review](https://www.capterra.com/p/106991/Sunbird-DCIM/#Capterra___2662378)

[View Reviews](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/)

## User interface

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

4.05 (207)

[Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)

4.72 (175)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Kaseya VSA

Top features

29/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

Sunbird DCIM

15/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/106991/Sunbird-DCIM/#features)

### Recognition

No recognitions have been awarded to Kaseya VSA

Sunbird DCIM

Best Value Data Center ManagementSoftware (2022) 

### Deployment & support

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sunbird DCIM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

Sunbird DCIM

-   By Sunbird
-   Located in United States
-   Founded in 1985

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4.2

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vs

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Features

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4.3

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Ease of Use

4.6

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4.7

[View full comparison](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway)

[Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (175)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$3.99/month

Price

$67/month

4.6

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/106991-141792/Sunbird-DCIM-vs-Pulseway)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.3

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-144309/Kaseya-VSA-vs-Atera)

[Sunbird DCIM](https://www.capterra.com/p/106991/Sunbird-DCIM/)[4.72 (175)](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/)

vs

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)[4.55 (473)](https://www.capterra.com/p/5938/Oracle-Database/reviews/)

$3.99/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/5938-106991/Oracle-Database-vs-Sunbird-DCIM)