---
title: "Compare Kaseya VSA vs AnyDesk 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Kaseya VSA and AnyDesk based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/100303-149595/Kaseya-VSA-vs-AnyDesk"
page_type: "comparison"
language: "en"
---

# Kaseya VSA vs AnyDesk Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kaseya VSAAnyDesk2/4 selected

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

160

Neutral

36

Negative

11

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.2

Reviews Sentiment

Based on [1,798 reviews](#user-reviews)

Positive

1,691

Neutral

78

Negative

29

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,815 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Not enough reviews

Feature ratings

Remote Access/Control

4.2

Access Controls/Permissions

3.8

Screen Sharing

4.3

File Transfer

3.0

Mobile Access

1.0

83%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.5

Screen Sharing

4.6

File Transfer

4.4

Mobile Access

4.3

User satisfaction

User satisfaction

4.1

User reviews[207](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

User satisfaction

4.6

User reviews[1,798](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

€22.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

Best for

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

## User reviews

Pros & cons

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

VR

Verified Reviewer

Desktop Specialist

> "The agent was lightweight and easy to install"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Derek S.

Service Manager

> "VSA provides a good structure to build an MSP around."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2778341)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Chit B.

web developer

> "i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339)

SK

Sim K.

Admin

> "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234)

Marco C.

Pre Litigation Legal Assistant

> "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The mobile app works but it’s not very comfortable to control a full desktop from a phone."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

Parker W.

Teacher

> "It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544)

AbhB

Anas bin hasan B.

CEO

> "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

PB

Proera B.

IT Engineer

> "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830)

Aachal S.

Innovative Product Management Specialist

> "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

RS

Rasheed S.

System Support Administrator

> "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also the interface looks a bit old and could be cleaner."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

Compliance Manager

> "It’s my go-to tool for remote troubleshooting because it connects almost instantly."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7138183)

Sunita P.

Experienced Cloud Engineer

> "The free version has annoying popups that disturb my work flow."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

VR

Verified Reviewer

Software Developer

> "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

VR

Verified Reviewer

Administrator

> "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Parker W.

Teacher

> "It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544)

AP

ANIENTO P.

Executive Operations

> "Sometimes the session recording does not store the detailed timestamps."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "It’s lightweight and doesn’t slow down the system like some other remote tools I used before."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

Sunita P.

Experienced Cloud Engineer

> "Security team does not like it much because it bypasses firewall rules."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

Chit B.

web developer

> "it work in all devices like mac , windows , android."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339)

VR

Verified Reviewer

OTP Interpteter

> "It's sometimes challenging to chat or use since it's two people using the same PC."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711)

Chiara L.

Law

> "It is stunning how you can get access to someone else computer, being in control, and look at what they're looking."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7155631)

Aneesh G.

Game Developer

> "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

AS

ALFREDO S.

LEAD

> "I like it because I can connect from any computer to another computer directly."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123333)

SK

Sadhnaa K.

Software Development Engineer

> "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

AJ

Angel J.

Manager

> "Any desk is very good for remote support, remote access, computer control ."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

VR

Verified Reviewer

Administrator

> "They refused stating that when I asked the rep to cancle it had already been too late to cancle."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Overall it’s been pretty solid for remote access and quick support tasks at work."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

Software Developer

> "I sometimes felt the connection issue problems due to the firewalls."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

Debbie M.

Owner Director

> "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure...."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518)

VR

Verified Reviewer

Software Developer

> "The only minor issues that doesn't impact overall experience."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

JC

John C.

Graphic designer

> "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144)

AB

Aaron B.

IT Admin

> "sometimes when a system is online but anydesk says it is offline and cant make connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674)

BT

BILLEL T.

Support Engineer

> "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518)

RD

Renico D.

Senior Payroll Consultant

> "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113)

VD

Virendra D.

Warehouse Executive

> "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762)

VR

Verified Reviewer

Administrator

> "They don't seam to care about their customers."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

AbhB

Anas bin hasan B.

CEO

> "This software has widespread use around the world, due to its astonishing remote access and sharing facility."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

Ahmed M.

lawyer

> "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384)

MMJ

Medina- Maldonado J.

Graphic designer

> "I love using it so much for computer control ,and I can always recommend it to my colleagues and friends."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

AC

Alvaro C.

Software Developer

> "The free license is not for commercial use and only allows you to access up to 3 devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like using it for computer control . "

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

DS

Dharani S.

Engineer Projects

> "High internet availability for accessDirect transfer of files not possibleConnectivity issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671)

VR

Verified Reviewer

DMV clerk

> "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808)

VR

Verified Reviewer

Administrator

> "They have terrible customer service."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

MMJ

Medina- Maldonado J.

Graphic designer

> "It makes remote support easier."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

RK

Robyn K.

Attorney

> "I hate that you can’t mirror your multiple desktops on two screens."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

VR

Verified Reviewer

IT Recruiter

> "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

RK

Robyn K.

Attorney

> "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

DG

Dario G.

Customer Advisor

> "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275)

MR

Mahfujur R.

P.A to The Deputy Director General Programe

> "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799)

Collins R.

Technical Architect

> "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104)

AG

Ashfaq G.

Business Development Manager

> "Sometimes real-time issues and delays in connecting with the host some time."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306)

Ankit P.

Designer

> "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

AA

Akinsanmi A.

Quality manager

> "File transfer was quite slow and it took ages to move files"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290)

Aachal S.

Innovative Product Management Specialist

> "For product manager who needs to see technical things on other machines, it is very useful and handy software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

IS

Ivy S.

Network Engineer

> "It isn't clear to normal users how it works right off the bat to secure a system with a password."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769)

Sunita P.

Experienced Cloud Engineer

> "It is lightweight and does not need heavy installation on server."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

FjaA

Firas jumaah ahmed A.

Laser printer maintenance expert

> "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500)

Sunita P.

Experienced Cloud Engineer

> "I can transfer config files easily."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

HM

Henry M.

Sócio

> "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374)

VR

Verified Reviewer

Software Developer

> "Experience using it for remote support and presentation has been smooth."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

LD

Lana D.

Support

> "If you don't zoom to full screen, it is difficult to see"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6144534)

Junaid E.

IT Manager

> "It allows smooth remote access on any type of internet connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Ankit P.

Designer

> "The company should ban such accounts and monitor its authentic use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

MR

Marek R.

Java Developer

> "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

RAS

Rachelle Anne S.

RCS

> "It is sometimes challenging to use it on mobile phones."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

AkG

Ajay kumar G.

Full Stack Developer

> "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

SA

Stephanie A.

Marketing Manager

> "Sometimes the application hangs awaiting for connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6001933)

MR

Marek R.

Java Developer

> "A big change occurred when we realized that we could direct the screen to show exactly what we wanted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

AkG

Ajay kumar G.

Full Stack Developer

> "Some times I can't able to access some permissions."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

Aneesh G.

Game Developer

> "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

Muhammad Aamer K.

Ful Stack Developer

> "yes i know that sometimes there is a bad signals but still it needs to be optimized more"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091190)

VR

Verified Reviewer

Software Developer

> "Other than that, it's a good application and saves a lot of time for system support and others who rely on them."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

MB

Melissa B.

designer

> "Miserable, I still do not have my refund from Etsy after an hour on the phone using this product."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6184006)

SK

Sadhnaa K.

Software Development Engineer

> "It's simple to transfer files with AnyDesk between devices securely."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

NA

Nasim A.

Advisor

> "Least like things about anydesk is once we connect to remote system it shows screen size very small and there is no option to make..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4087420)

MR

Marek R.

Java Developer

> "The efficiency of our technical support process has increased considerably since we installed AnyDesk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

AJ

Angel J.

Manager

> "I like it because it is very easy to use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

Abhik B.

Student

> "One of the issues I observed for Linux users is that the repository sometime does not work or it's security key expire."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3882106)

MG

Mustafa G.

archiving officer

> "Its fast and smooth performance, combined with its user-friendly interface and customizable settings, make it an excellent choice..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4660988)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also the interface looks a bit old and could be cleaner."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

CS

Catalin S.

IT Consultant

> "Good interface, not perfect but functional."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6193221)

RJM

Rick Jones M.

Freelancer

> "It's very bad to type something on the user's screen when the Internet connection is bad. Although the software has a very..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___2984315)

SS

Surjeet S.

Software Engineer

> "Most likable thing about anydesk is it has a simple and intuitive user interface that is easy to navigate even for beginners."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4675474)

Jahir J.

Supply Chain Coordinator

> "The interface looks unfriendly"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3213742)

VR

Verified Reviewer

Data Annotator

> "It is a user-friendly software with a stright forward interface."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6115270)

MH

Matt H.

Self-employed

> "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865)

VR

Verified Reviewer

Post sales

> "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617)

Tiffany L.

Founder

> "I do not like that it was easy enough to be used to act as a fake company."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4981121)

Anvyl F.

Guest Services

> "It offers multiple options and tools integrated into a nice, very easy to use interface."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3179224)

KB

Katie B.

Brand Manager

> "It also makes everything tiny so it is difficult to actually work on it."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3610833)

AJ

Angel J.

Manager

> "I like it because it is very easy to use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

JB

Jean B.

Training specialist

> "It is not very intuitive"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4225984)

YK

Yurii K.

Technical Support Specialist

> "It's very easy to setup and use, that even end users without any prior knowledge were able to run it"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123272)

AS

Akash S.

Network Security Engineer

> "Anydesk's Support isn't that great, and the responses are very late."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4555616)

AbhB

Anas bin hasan B.

CEO

> "It's easy to use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

VR

Verified Reviewer

Consultant

> "Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___2756305)

[View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

## User interface

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

4.05 (207)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

Kaseya VSA

Top features

39/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Cross-Platform Access
-   Customizable Branding
-   Desktop Virtualization
-   Device Enrollment
-   Device Management
-   Diagnostics
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Remote Wipe
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

AnyDesk

21/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Cross-Platform Access
-   Customizable Branding
-   Desktop Virtualization
-   Device Enrollment
-   Device Management
-   Diagnostics
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Remote Wipe
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login

[See all features](https://www.capterra.com/p/149595/AnyDesk/#features)

### Recognition

No recognitions have been awarded to Kaseya VSA

AnyDesk is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AnyDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

AnyDesk

-   By AnyDesk Software
-   Located in Germany
-   Founded in 2014

## Popular Comparisons

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Features

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Contact vendor for pricing

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€22.9/month

Price

$29.5/year

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

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Contact vendor for pricing

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4.4

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-207618/Kaseya-VSA-vs-Syncro)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

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€22.9/month

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Contact vendor for pricing

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$29/month

4.1

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4.5

3.6

Ease of Use

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€22.9/month

Price

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4.5

Features

4.8

4.7

Ease of Use

4.9

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[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

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Features

4.5

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Ease of Use

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Contact vendor for pricing

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4.5

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