# Compare Kaseya VSA vs LogMeIn Rescue 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kaseya VSA and LogMeIn Rescue based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100303-161344/Kaseya-VSA-vs-LogMeIn-Rescue

---

# Kaseya VSA vs LogMeIn Rescue Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kaseya VSALogMeIn Rescue2/4 selected

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.6 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [206 reviews](#user-reviews)

Positive

159

Neutral

36

Negative

11

[## LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.6 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [163 reviews](#user-reviews)

Positive

158

Neutral

4

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,751 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

NA

Remote Access/Control

4.1

SSL Security

\--

Multi-Channel Communication

NA

Unattended Access

4.7

63%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

SSL Security

NA

Multi-Channel Communication

5.0

Unattended Access

4.4

User satisfaction

User satisfaction

4.0

User reviews[206](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

User satisfaction

4.6

User reviews[163](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

Best for

Small Business, Mid Size Business, and Large Enterprises in Internal IT; MSPs, Professional Helpdesk, Customer Care, and Tech Support organizations.

## User reviews

Pros & cons

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Chase S.

IT Specialist

> "It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

Aaron V.

Support Desk Specialist

> "There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Chase S.

IT Specialist

> "It offers a lot of choices and many different configurations and plugins that you can import from many different 3rd party vendors."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Aaron V.

Support Desk Specialist

> "Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

VR

Verified Reviewer

Network Engineer

> "The ability to access machines with just Internet access is a huge plus."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224381)

Chase S.

IT Specialist

> "Everything feels clunky and menus are not categorized right."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

VR

Verified Reviewer

Desktop Specialist

> "The agent was lightweight and easy to install"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "Not only that, the remote tool is HORRID."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

AM

Andrea M.

Vice President, Instructional Design Services

> "We stayed with LogMeIn Rescue because it was quick, easy to navigate, and provided a reliable connection to our..."

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___6851907)

PR

Pushkar R.

Desktop Support Engineer

> "file sharing is take to much time & some time remote is auto disconnected"

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___4155628)

MN

Mihai N.

Project Manager

> "The user accounts are easy to create and we can support he customers quite easy."

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___7005360)

JJ

Julie J.

Telecom Lead Engineer

> "Some users have a hard time figuring out the download of the software and then approving access, makes it a..."

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___2931555)

MG

Michael G.

President

> "Ease of setup and intuitive interface for admin and client"

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___6484337)

Joshua R.

OneSupport Lead Technician

> "Another thing is that I dont particularly care for how easy it is for scam companies to get a license to use..."

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___3198150)

AA

Amit A.

Senior Procurement Specialist

> "ogMeIn Rescue is well suited in enterprises that require 24/7 user functionality."

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#SoftwareAdvice___6160326)

Ryan P.

Supervisor of Cadet Engagement

> "I don't like that the client has to download an applet in order to benefit from the service."

[See full review](https://www.capterra.com/p/161344/LogMeIn-Rescue/#Capterra___2100920)

[View Reviews](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

## User interface

4.05 (206)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)

4.64 (163)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Kaseya VSA

Top features

35/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

LogMeIn Rescue

25/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/161344/LogMeIn-Rescue/#features)

### Recognition

No recognitions have been awarded to Kaseya VSA

No recognitions have been awarded to LogMeIn Rescue

### Deployment & support

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Rescue

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

LogMeIn Rescue

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.12 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Contact vendor for pricing

Price

$1.75

4.1

Features

4.2

3.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/13803-100303/N-central-vs-Kaseya-VSA)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.64 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

$109/month

Price

$24.9/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161344-194565/LogMeIn-Rescue-vs-TeamViewer)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.2

3.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/100303-163344/Kaseya-VSA-vs-N-sight)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.64 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

vs

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

$109/month

Price

₹480/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-161344/Zoho-Assist-vs-LogMeIn-Rescue)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Contact vendor for pricing

Price

$29/month

4.1

Features

4.5

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-170401/Kaseya-VSA-vs-ITGlue)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.64 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

$109/month

Price

€22.9/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-161344/AnyDesk-vs-LogMeIn-Rescue)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (147)](https://www.capterra.com/p/207618/Syncro/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.4

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-207618/Kaseya-VSA-vs-Syncro)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.64 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

$109/month

Price

$8.75/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-161344/Slack-vs-LogMeIn-Rescue)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.64 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$109/month

Price

$199/year

4.6

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/161344-177094/LogMeIn-Rescue-vs-Supremo-Remote-Desktop)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.3

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-144309/Kaseya-VSA-vs-Atera)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[4.64 (163)](https://www.capterra.com/p/161344/LogMeIn-Rescue/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

$109/month

Price

$34.9/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146892-161344/ISL-Light-vs-LogMeIn-Rescue)