# Compare Kaseya VSA vs Splashtop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Splashtop and Kaseya VSA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100303-162972/Kaseya-VSA-vs-Splashtop-Business-Access

---

# Splashtop vs Kaseya VSA Features and Cost Comparison

Last updated April 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SplashtopKaseya VSA2/4 selected

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [733 reviews](#user-reviews)

Positive

700

Neutral

21

Negative

12

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [206 reviews](#user-reviews)

Positive

159

Neutral

36

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 9,666 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.7

Screen Sharing

4.6

File Transfer

4.7

Mobile Access

4.7

67%Fit

Not enough reviews

Feature ratings

Remote Access/Control

4.1

Access Controls/Permissions

3.8

Screen Sharing

4.3

File Transfer

3.0

Mobile Access

1.0

User satisfaction

User satisfaction

4.7

User reviews[733](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.7

User satisfaction

4.0

User reviews[206](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

$6Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

## User reviews

Pros & cons

AW

Andrew W.

Support Specialist

> "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

CL

Chris L.

Founder

> "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178)

LK

Lorenzo K.

Security Project Engineer

> "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287)

MM

Mith M.

IT Team Lead

> "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206)

BS

Brian S.

End User Services Technician

> "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951)

DB

Daniel B.

Director - Technical Support and Implementation

> "A major source of frustration when you are under pressure to resolve issues remotely."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

DL

Dave L.

Chief Engineer

> "We use Splashtop for access to our building controls system and we can access it from anywhere in the world."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

WT

Wasek T.

IT Support Supervisor

> "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

James L.

Product Manager

> "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

DB

Daniel B.

Director - Technical Support and Implementation

> "In the last month it has become nearly unusable by a many of us. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

AW

Andrew W.

Support Specialist

> "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

BM

Bruce M.

IT support

> "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016)

DL

Dave L.

Chief Engineer

> "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

JA

Julian A.

IT Specialist

> "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256)

James L.

Product Manager

> "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

VR

Verified Reviewer

Senior IT Analyst

> "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761)

TW

Timothy W.

IT Consultant

> "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things buried in..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928)

Stefan M.

CEO

> "Biggest disadvantage: Api access is only available for the enterprise plan"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

VC

Vanessa C.

Sales Manager

> "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954)

VR

Verified Reviewer

Sys Admin

> "The SplashTop agent is running but you cannot connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582)

SH

Sandra H.

Owner

> "I like the clean and easy look of Splashtop as well as the responsiveness of the site."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

JG

James G.

IT Support Engineer

> "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010)

MS

Michelle S.

Office manager

> "Having access to my desktop at any time from any location makes working away from the office the best part of this application."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857)

PD

Peter D.

CTO

> "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability errors. ..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769)

Stefan M.

CEO

> "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

TW

Tim W.

IT

> "not as good as ninja, slower and ui is not as sleek"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432)

VR

Verified Reviewer

Office Administrator

> "It has simplifyed my busy everyday life on the go."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776)

MB

Martin B.

IT Manager

> "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do it with a key..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469)

JI

Justine I.

IT Support Technician

> "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432)

VR

Verified Reviewer

Owner/Operator

> "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had been."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178)

JW

Julianne W.

Manager

> "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

IR

Ilona R.

Billing Dept

> "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025)

MB

Mark B.

Senior Pastor

> "Splashtop allows complete remote control of a computer or server. When you have many computers that are fixed in place in a building, the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940632)

KT

Kyle T.

Manager

> "It is a little pricey for smaller businesses and the startup feature is a little laggy at times."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614)

RK

Rebecca K.

IT Administrator

> "Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940151)

TB

Tonia B.

Director of Information Technology

> "sometime I need to over ride the user and they just reject the remote session when I try to connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911)

JW

Julianne W.

Manager

> "No drops in service and stays connected very well."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

AL

Alexandria L.

Dentist

> "Sometimes, if I am working remotely and have a poor signal, it doesn't work."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

MW

Michael W.

Senior Desktop Support Technician

> "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261)

JG

Joseph G.

Accounting Manager

> "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the right..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257)

WT

Wasek T.

IT Support Supervisor

> "Splashtop is key to my work, it is the main remote control software I use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

SS

Steve S.

Retired Trader

> "They removing the access to Ipad viewing without paying an arm and a leg for it. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333)

KC

Kaila C.

Property Administrator

> "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set up"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364)

PC

Paul C.

Director

> "The response time is a little slower than actual time on the remote access"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747)

CD

Chris D.

Architect

> "Splashtop provides a way to store large amounts of data remotely, while being portable with a mobile device (laptop, tablet, or phone)"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941222)

SH

Shawn H.

IT Manager

> "They get distracted by the clickable URL's instead of knowing that the app has already downloaded."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

PR

Peter R.

IT Team Lead

> "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142)

CS

Clifton S.

President

> "It can be challenging for the non-savvy computer user to download and install the SOS app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526)

Lucas B.

Director

> "It's fast and feature rich and allows both unattended and also attended remote support."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6298238)

JP

Jim P.

IT Director

> "The user interface works well but doesn't look very modern or pretty."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452)

BS

Brian S.

End User Services Technician

> "I am looking forward to utilizing the add-ons, especially the software updates."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951)

EN

Emilio N.

IT Director

> "Sometimes the connection can get a little bit slower."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469)

HB

Holley B.

Owner, Designer

> "It has everything I need, the ability to login remotely to all of my computers plus the added bonus of always working flawlessly at a price..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940174)

HM

Horacio M.

Owner

> "Additionally, I find that the support provided for customer concerns is often slow and inadequate."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484)

KS

Kyle S.

AV Technician

> "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384)

MF

Mike F.

Owner

> "Linux support is still not at the capacity of some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249)

JK

Jennifer K.

Insurance Coordinator

> "I love the ease of using the program I just go to the website and login and give her the number and she remotes in and takes care of what she..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6343433)

PS

Phyllis S.

Admin Asst

> "I recently experienced difficulty connecting with Splashtop using a laptop computer. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385)

DH

Derek H.

IT Project Manager

> "Splashtop SOS is the perfect solution for big and small companies for a support solution."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549)

SH

Shawn H.

IT Manager

> "Getting non-computer users connected is a little difficult. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

Marlyn G.

Marketing Operations Manager

> "Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4998043)

JW

Jennifer W.

Accounts Receivable Specialist

> "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475)

BJ

Bryce J.

Material and Logistics Coordinator

> "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the issue remotely..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302)

AL

Alexandria L.

Dentist

> "That is more of an issue on my end and not due to Splashtop."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

DM

David M.

Owner

> "My business provides remote support for photographers working with Adobe Photoshop and Adobe Photoshop Lightroom Classic."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4832879)

JL

James L.

Chief Technical Officer

> "The cost of what this product actually does is highly inflated."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114)

MH

Mary H.

Bookkeeper

> "The price is a great value for each of my clients. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210)

VR

Verified Reviewer

Data & Finance Mgr

> "There is an extra authentication step that I found confusing."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330)

MM

MaryAnn M.

Office Manager

> "I switched from a different remote log in company and this is better for our needs."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184)

KK

Kenneth K.

Owner

> "stabiliy is starting to be an issue for us"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849)

David M.

IT Technician

> "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467)

HD

Heather D.

BDC Manager

> "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I was not..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554)

KL

Ken L.

Volunteer

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277)

MT

Mo T.

Doctor

> "Getting used to downloading the app for the remote versus host computer was tricky and a little confusing."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2892692)

SH

Sandra H.

Owner

> "It is a very easy app to use and understand."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

RK

Ruth K.

Digital Content Producer

> "I cannot imagine working remotely without Splashtop. When NY shutdown and our "essential" business had to reduce the number of workers at the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2166891)

Rodrigo M.

Ceo

> "Outstanding support and an exceptional customer experience"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7086405)

MH

Mehdi H.

security advisor

> "when using recordre fonction, access becomes a bit long"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3075475)

JA

Jose A.

IT

> "I like how there is not a lot of updates and always works when trying to remote in."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252)

SS

Stephanus S.

Quality Control Specialist

> "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628)

[View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

Chase S.

IT Specialist

> "It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Aaron V.

Support Desk Specialist

> "There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "It offers a lot of choices and many different configurations and plugins that you can import from many different 3rd party vendors."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

Aaron V.

Support Desk Specialist

> "Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

VR

Verified Reviewer

Network Engineer

> "The ability to access machines with just Internet access is a huge plus."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224381)

Chase S.

IT Specialist

> "Everything feels clunky and menus are not categorized right."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

VR

Verified Reviewer

Desktop Specialist

> "The agent was lightweight and easy to install"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "Not only that, the remote tool is HORRID."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

## User interface

4.73 (733)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

4.05 (206)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

Splashtop

38/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features)

Kaseya VSA

Top features

43/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

### Recognition

Splashtop is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Kaseya VSA

### Deployment & support

Splashtop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Splashtop

-   By Splashtop
-   Located in United States
-   Founded in 2006

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

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