# Compare Kaseya VSA vs IT Glue 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kaseya VSA and IT Glue based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100303-170401/Kaseya-VSA-vs-ITGlue

---

# Kaseya VSA vs IT Glue Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kaseya VSAIT Glue2/4 selected

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [206 reviews](#user-reviews)

Positive

159

Neutral

36

Negative

11

[## IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [331 reviews](#user-reviews)

Positive

321

Neutral

9

Negative

1

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

35 / 44

Only Kaseya VSA

-   Anti Virus
-   Maintenance Scheduling
-   Mobile Device Management

26 / 44

Only IT Glue

-   Contract/License Management
-   CRM

User satisfaction

User satisfaction

4.0

User reviews[206](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

User satisfaction

4.6

User reviews[331](https://www.capterra.com/p/170401/ITGlue/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

Best for

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

## User reviews

Pros & cons

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

Chase S.

IT Specialist

> "It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Aaron V.

Support Desk Specialist

> "There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "It offers a lot of choices and many different configurations and plugins that you can import from many different 3rd party vendors."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

Aaron V.

Support Desk Specialist

> "Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

VR

Verified Reviewer

Network Engineer

> "The ability to access machines with just Internet access is a huge plus."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224381)

Chase S.

IT Specialist

> "Everything feels clunky and menus are not categorized right."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

VR

Verified Reviewer

Desktop Specialist

> "The agent was lightweight and easy to install"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "Not only that, the remote tool is HORRID."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

DR

Denuka R.

Operations Manager

> "The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

LP

Lowell P.

President

> "It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687230)

DR

Denuka R.

Operations Manager

> "I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

OT

OIivier T.

CTO

> "The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some are..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

RG

Randy G.

AVP - Systems Administrator

> "IT Glues core features work very well. When using just the website, the ability to easily add documentation (you can import directly from word or..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

VR

Verified Reviewer

COO

> "I don't like the way it creates a default location completing certain actions, even when an address already exists."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LH

Lewis H.

infrastructure Engineer

> "IT glue password management enables me and the team to manage, control and ensure fast customer support with ease of use by having all of the..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

CA

Craig A.

National Manager, Managed Service Delivery

> "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

TP

Tejas P.

IT Manager

> "Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

RG

Randy G.

AVP - Systems Administrator

> "The UI can sometimes be a bit cumbersome to use - requiring multiple clicks to get where you need to go."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613)

TS

Terry S.

Network Engineer

> "We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821523)

DM

Dave M.

Technician

> "The integration between AutiTask and Datto RMM can be a bit off. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

MS

Mike S.

IT Manager

> "The ability to sync with our PSA as well as other software in our technology stack has saved time by reducing data entry as well as reduced user..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

SC

Stefan C.

Culsoltant

> "It’s not so much a specific thing, more that it can be difficult for the slightly older ones in the IT field to figure out that they are not..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6505290)

AH

Alex H.

Pre Sales

> "We switched to IT Glue as a new repository for our configuration, licensing and password recording due to its security and ability to link..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477705)

HK

Harrison K.

Help Desk Manager

> "The overall UI design leaves something to be desired."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

JR

Jaycob R.

Application Project Manager

> "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520)

RR

Richard R.

Technical Support

> "Can be overwhelming at times especially when you're trying to locate something quickly but are currently helping another client"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6828615)

OT

OIivier T.

CTO

> "However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially for..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465)

JJ

Jack J.

IT Director

> "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492)

DS

Dilak S.

Senior Experience Designer

> "Additionally, IT Glue allocates enterprise-grade security to secure information by leveraging SOC2 compliance and access control features."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

AY

Aaron Y.

IT Technician

> "There are a couple of things that have hindered my experience:-The quick search text input does not clear when switching between different..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

DS

David S.

Owner

> "IT Glue helps me to keep organised but it also impresses clients because they always come to me asking for information about their systems and..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

AJ

Andrew J.

NOC Lead

> "myglue sharing can be a bit difficult to deploy and manage for comanaged companies."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

DS

Dilak S.

Senior Experience Designer

> "With IT Glue allocates robust documentation framework that makes it super easy and effective to organize IT information in one central place."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735)

AW

Aaron W.

President

> "Passwords are not tested to make sure they are not on the dark web, Secure, or used multiple times. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685890)

LH

Lewis H.

infrastructure Engineer

> "IT glue does exactly what it states it does with very little limitations on how you and the team can manage the customer data."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497)

VR

Verified Reviewer

Service Delivery Manager

> "Outages take our entire business offline due to the passwords being locked up."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477446)

CR

Cheri R.

Professional Services Manager

> "It makes documentation efficient and accessible, which directly improves both internal operations and client support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009518)

BH

Brian H.

Systems Administrator

> "There hasn't been a way to import passwords directly into a user's personal password vault."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6301314)

PG

Preston G.

Operations Manager

> "The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686061)

AJ

Andrew J.

NOC Lead

> "It feels very outdated and the level of per org customization isnt great."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791)

HK

Harrison K.

Help Desk Manager

> "Great product, I love the analytics in the backend for metrics with the team."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427)

JG

Justin G.

IT Specialist

> "We ran into some syncing issues."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

MS

Markus S.

Director of Technology and Partnerships

> "We love how it stores all documentation and user/device credentials, but mostly how it integrates with all other Kaseya/Datto products in K365."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6484837)

AK

Alfin K.

MDS

> "Bad interface with slow processing which makes a headache to the customer"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6675490)

Larry R.

Operations Coordinator

> "I like how you can see activity in the app, and see what data has been added and by whom."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

DA

Dallas A.

Client Systems Administrator

> "I find that the time I have spent taking training and then to do a long knowledge test is counter intuitive to my Work Time."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

VR

Verified Reviewer

Knowledge Manager

> "It provides a solid platform for us to manage all of our documentation; both internal and for clients."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6588738)

Steve B.

Marketing

> "The ability to sync customer products or the ability to pull them from agreements via 3rd party PSA's doesn't seem to be there."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804499)

VR

Verified Reviewer

COO

> "It provides an easy to document processes, manage passwords and collaborate with teams."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203)

LK

Lorenzo K.

Security Project Engineer

> "Frequent outages have caused internal frustration with the product."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

SJ

Simon J.

Senior System Engineer

> "This reduces onboarding time, minimizes errors, and boosts team collaboration."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6834996)

DS

David S.

Owner

> "if I had to say something i dont like it would be the price just because money is always a big consideration in business."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798)

SS

Sukhjit S.

System Administrator

> "Put in the time and effort to manage it properly and you'll reap massive rewards."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526)

CA

Cindy A.

Vice President

> "A little bit difficult to navigate at times."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686940)

CA

Craig A.

National Manager, Managed Service Delivery

> "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216)

LK

Lorenzo K.

Security Project Engineer

> "Kaseya's footprint on the product is discouraging."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958)

Larry R.

Operations Coordinator

> "Entries are well-organized and have lots of options for capturing information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166)

Alan H.

Chief Nerd

> "Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804666)

DR

Denuka R.

Operations Manager

> "I really like how IT Glue makes day-to-day work faster and more organised."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497)

CP

Chris P.

Network Engineer

> "Documents are not available."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6589818)

BP

Brittany P.

Desktop Support Technician

> "I have worked with IT Glue since I started my career in IT five years ago I love it and it has helped me succeed in assisting clients with..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6690870)

BD

Bruno D.

Director

> "I like the mobile app less."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439321)

TP

Tejas P.

IT Manager

> "Over experience with IT Glue is excellent and cannot think of any other tool as a document management system for the organization"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965)

CP

Chris P.

Help desk manager

> "When the ITGlue servers go down, we are without access to our crucial client passwords."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4968420)

DA

Dallas A.

Client Systems Administrator

> "This allows me to see one dashboard and get access to things that use to take me several steps."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966)

DP

Derek P.

Information Systems Manager

> "Price, it is more expensive than other alternitives."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6689380)

JG

Justin G.

IT Specialist

> "Still, for organizations that value structured documentation and tight integrations, it's a worthy investment."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

BS

Brayden S.

System Administrator

> "The search feature among folders may sound harsh, but that is truly the ONLY gripe I have had with IT Glue."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808581)

JG

Justin G.

IT Specialist

> "IT helped my team and I solidify our SOPs and miscellaneous documentation."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303)

SN

Sajid N.

Systems Engineer

> "Search sometimes breaks and does not give intended results though I know what I am searching is in it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178110)

DT

Danny T.

VP Operations

> "Making SOP documentation is a breeze! "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059495)

MD

Mike D.

owner

> "There is not a way to import passwords in to a subfolder, so if you are importing personal passwords they have to go in the root of a folder and..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663718)

SS

Sukhjit S.

System Administrator

> "They're constantly improving and taking feedback from the community - very happy with the future of the platform."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526)

BM

Brian M.

Principal

> "Very occasionally, their system becomes inaccessible to me because of some internal DNS issue. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4966168)

AY

Aaron Y.

IT Technician

> "IT Glue allows us to save our clients' passwords, SOP, and site information. Because of it, the console is an essential tool in our product..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574)

DT

Daniel T.

Service Delivery Management

> "Another challenge I faced was with the search functionality of IT Glue. While the platform does offer a search bar, it was not always accurate,..."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664012)

DM

Donnie M.

Business Development

> "My overall experience with IT Glue has been positive due to its ability to centralize and organize documentation effectively."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6487851)

CG

Clayton G.

IT Service manager

> "Most of the time they can't reproduce my issue and then kind of drop it."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808547)

Malith W.

Senior Systems Consultant

> "I also like their efforts in merging AI capabilities to make it interesting and less and less painful to manage."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439420)

MM

Mitchell M.

IT Lead

> "It doesn't integrate with every software or application that we use. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255)

DS

David S.

TAM Proactive

> "Easy to use, able to link documents and build out relationships that allow you to easily find information."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6822226)

EH

Elliot H.

IT Support Engineer

> "Integration with BMS is poor and has caused us many issues"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4802823)

DM

Dave M.

Technician

> "I like the management of the domain names for each client. "

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100)

CDM

Carl-Darren M.

Director

> "Poor support."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6426998)

EM

Eric M.

Network Engineer

> "I have only been using it for a few months but so far it is a great time saver and best way to pull all the information I need into one location."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6476805)

VR

Verified Reviewer

System Engineer

> "Searches can sometimes be wonky and slow"

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4805781)

MS

Mike S.

IT Manager

> "The ability to export all data on a customer-basis is also beneficial."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112)

BL

Ben L.

Director

> "The search bar tool is pretty strange if you don't type in the right exact phrases or keywords, it's tricky to find your document."

[See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___3603159)

[View Reviews](https://www.capterra.com/p/170401/ITGlue/reviews/)

## User interface

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

4.05 (206)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)

4.65 (331)

### Features

Kaseya VSA

Top features

35/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

IT Glue

26/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/170401/ITGlue/#features)

### Recognition

No recognitions have been awarded to Kaseya VSA

IT Glue is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

IT Glue

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

IT Glue

-   By Kaseya
-   Located in United States
-   Founded in 2004

## Popular Comparisons

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Contact vendor for pricing

Price

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4.1

Features

4.2

3.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-100303/N-central-vs-Kaseya-VSA)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

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4.5

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/13803-170401/N-central-vs-ITGlue)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.2

3.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/100303-163344/Kaseya-VSA-vs-N-sight)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/)

$29/month

Price

$99/month

4.5

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.4

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-207618/Kaseya-VSA-vs-Syncro)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

$29/month

Price

$129/month

4.5

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$29/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170401-184229/ITGlue-vs-NinjaOne)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.3

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-144309/Kaseya-VSA-vs-Atera)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

$29/month

Price

$129/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-170401/Atera-vs-ITGlue)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-184229/Kaseya-VSA-vs-NinjaOne)

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$29/month

Price

$67/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-170401/Pulseway-vs-ITGlue)