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Consumers, SMBs, Enterprises
MSPs seeking more revenue & profitability, and IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints
I am very impressed with RemotePC and would highly recommend it to anyone looking for a reliable and easy-to-use remote desktop software.
Literally a crap shoot what starts not working first. Often have to either restart Remote PC, the connected computer, or the computer I'm connected from.
Great experience and glad we found it. Also I couldn't believe the pricing and have been very happy so far.
I am very angry that this was not explained up front or on any of the prior calls. While I paid a reduced "trial" fee, it was an entire waste of money.
I am astonished about the easy of setup and use of the software. What impressed me most is the speed of operation at the remote PC.
I just hate that there is only one user available...I don't need 10. I need two users and that's not an option.
From start to finish , contacted helpdesk , super fast reply , purchase was very easy , price was amazing and download and set up was easy.
Remote PC software gives full control due to that in some cases personal data can be malpractice which is is very unsecured.
The feature set is huge and its automation capabilities are excellent. Support is generally good and their techs are knowledgeable more often than not.
Have been totally disappointed to have t wait over 4 months to get patching sorted, no amount of calls could fix the issue that made us look so incompetent to our customers.
Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive.
Terrible customer service, NO Support, slow, lousy features for the price.
All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput.
The mobile device management module does not work well.
The visual design of Kaseya is very pleasant on the eyes. Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design.
It isn't intuitive enough and you can end up configuring it in a way that causes you problems further down the line.
Christian: My name is Christian. I am a network technician with Florida Medical Clinic in Tampa, Florida. I would personally give RemotePC five stars. I use that pretty much every single day to monitor my project from work. I've used a few different products. I've used GoToMyPC, I've used Semantics product. This is really the first time that I've used it for the project that I'm on now. I would say, compared to the other products, it allows me greater control over my PC remotely. I went with RemotePC ... it was actually pretty high on the search engine results. I clicked on it and I hadn't used it before, so I thought I would give it a try. The price was very reasonable, so I felt that this was a good product to use for my project at home. Getting started with RemotePC is super easy. It can't get a whole lot easier than that. You've got your web interface, you've got your client in your PC itself, and you can just go to the web interface and you don't even have to download a remote app. You can just go to the web viewer and use that without having to even download anything at your monitoring computer. I would definitely recommend RemotePC. It's very easy to use, like I said, and it's very easy to control remotely. In my organization, I use it to monitor my project from work. I can monitor my home pc and I would say given its ease of use, I would definitely rate this probably over other software products.
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RemotePC
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