# Compare Kaseya VSA vs Dameware 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kaseya VSA and Dameware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100303-179422/Kaseya-VSA-vs-Dameware-Remote-Support

---

# Kaseya VSA vs Dameware Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kaseya VSADameware2/4 selected

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.5 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

160

Neutral

36

Negative

11

[## Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.5 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

Starting Price

$540.00

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

225

Neutral

15

Negative

4

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Freshservice

4.5 (753)

* * *

Starting Price

$19.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### Freshdesk

4.5 (3,460)

* * *

Starting Price

$19.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### RemotePC

4.7 (583)

* * *

Starting Price

$29.50

Flat Rate,Per Year

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### ScreenConnect

4.7 (1,898)

* * *

Starting Price

$30.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,938 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

NA

Remote Access/Control

4.2

SSL Security

\--

Unattended Access

4.7

Multi-Channel Communication

NA

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.3

SSL Security

NA

Unattended Access

4.3

Multi-Channel Communication

NA

User satisfaction

User satisfaction

4.1

User reviews[207](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

User satisfaction

4.5

User reviews[244](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$540Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

Best for

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

## User reviews

Pros & cons

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they keeping..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple endpoints."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without manual..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Aaron V.

Support Desk Specialist

> "There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder, you need..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree, you've got..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Aaron V.

Support Desk Specialist

> "Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to function..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

VR

Verified Reviewer

CEO

> "Overall, Dameware software is a comprehensive remote support and systems management solution that provides a range of tools to help IT professionals and MSPs..."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4700137)

AG

Angel G.

N/A

> "I cannot drag and drop files from my desktop to a remote in screen share."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___5075967)

MV

Misty V.

IT Manager

> "When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6134254)

VR

Verified Reviewer

Infrastructure Architect

> "Resource Usage: During remote sessions, I’ve noticed that Dameware can be a bit resource-intensive."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6304874)

MV

Misty V.

IT Manager

> "I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___6134254)

PK

Parth K.

Web Developer

> "needs a strong connection to function correctly. When services on distant workstations break down and the remote connection breaks down, you must uninstall and..."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4462418)

Hossam R.

Network administrator

> "The most important features to the business are remote desktop control and remote administration using the utilities."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4361322)

VR

Verified Reviewer

Sr. IT Service Delivery Analyst

> "The most significant disadvantage has to be the User Interface."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2964872)

VR

Verified Reviewer

CEO

> "Available in both on-premise and cloud-based versions, offering flexibility for businesses and organizations of all sizes."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___4700137)

VR

Verified Reviewer

Director of IT Support

> "The technical support team reported it not easy to install or configure on MAC computers."

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2710119)

Leon A.

Technical Manager

> "Its ease of use, scalability and powerful functionality"

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___5017974)

MG

Matthew G.

IT Systems Supervisor

> "Cost is a bit high for what it does. "

[See full review](https://www.capterra.com/p/179422/Dameware-Remote-Support/#Capterra___2843759)

[View Reviews](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

## User interface

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

4.05 (207)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)

4.51 (244)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Kaseya VSA

Top features

35/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

Dameware

19/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/179422/Dameware-Remote-Support/#features)

### Recognition

No recognitions have been awarded to Kaseya VSA

No recognitions have been awarded to Dameware

### Deployment & support

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dameware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

Dameware

-   By SolarWinds
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Contact vendor for pricing

Price

$1.75

4.1

Features

4.2

3.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-100303/N-central-vs-Kaseya-VSA)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

$540

Price

$24.9/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/179422-194565/Dameware-Remote-Support-vs-TeamViewer)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.3

3.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/100303-163344/Kaseya-VSA-vs-N-sight)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

$540

Price

₹480/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-179422/Zoho-Assist-vs-Dameware-Remote-Support)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Contact vendor for pricing

Price

$29/month

4.1

Features

4.5

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-170401/Kaseya-VSA-vs-ITGlue)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

$540

Price

€22.9/month

4.4

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-179422/AnyDesk-vs-Dameware-Remote-Support)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.4

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-207618/Kaseya-VSA-vs-Syncro)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

$540

Price

$8.75/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-179422/Slack-vs-Dameware-Remote-Support)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$540

Price

$199/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177094-179422/Supremo-Remote-Desktop-vs-Dameware-Remote-Support)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-184229/Kaseya-VSA-vs-NinjaOne)

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)[4.51 (244)](https://www.capterra.com/p/179422/Dameware-Remote-Support/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

$540

Price

$34.9/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146892-179422/ISL-Light-vs-Dameware-Remote-Support)