# Compare Kaseya VSA vs Syncro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kaseya VSA and Syncro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100303-207618/Kaseya-VSA-vs-Syncro

---

# Kaseya VSA vs Syncro Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kaseya VSASyncro2/4 selected

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

[## Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.6

Customer Service

3.6

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

160

Neutral

36

Negative

11

[## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [148 reviews](#user-reviews)

Positive

142

Neutral

5

Negative

1

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

35 / 44

Only Kaseya VSA

-   Active Directory Integration
-   Alerts/Notifications
-   Audit Trail

27 / 44

Only Syncro

-   Billing & Invoicing
-   Contract/License Management
-   CRM

User satisfaction

User satisfaction

4.1

User reviews[207](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.7

Customer support

3.6

User satisfaction

4.6

User reviews[148](https://www.capterra.com/p/207618/Syncro/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs), IT departments, cybersecurity professionals, network administrators, and IT service providers.

Best for

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## User reviews

Pros & cons

DS

David S.

Owner

> "VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

JD

Jordan D.

Special Operations

> "The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6832935)

SS

Shawn S.

Senior Systems Administrator

> "We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6833720)

FK

Frank K.

President

> "They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

AZ

Ana Z.

It Administrative

> "It has saved us time and simplified our IT management tasks."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6465215)

Emmanuel K.

Sr. Business Administrator

> "It is definitely a hard pill to swallow and need to consider the budget."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___7071270)

DS

David S.

Owner

> "Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6691232)

VR

Verified Reviewer

Engineer

> "Kaseya Live Connect is often unstable when connected remotely."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6680569)

Kavindu Githsara K.

System Specialist

> "It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

FK

Frank K.

President

> "I never took the equipment they sent me out of the box and there charging me for no usage"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___6540452)

Kavindu Githsara K.

System Specialist

> "One of the major strengths of Kaseya VSA is its remote management capabilities."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

JT

Jo T.

Desktop Support technician

> "It disconnects sometimes and doesn't want want to always connect."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___5019284)

MS

Michael S.

IT Operations Manager

> "It was easy to deploy, easy to update and just simple for new techs to get the hang of."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4856589)

Chase S.

IT Specialist

> "It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Kavindu Githsara K.

System Specialist

> "Another key advantage of Kaseya VSA is its security features."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___4661929)

Aaron V.

Support Desk Specialist

> "There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

Jason W.

IT Support

> "Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2932308)

MF

Michael F.

IT Support

> "They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree,..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

CK

Clay K.

Network Manager

> "They make it very to customize the platform how we want to which makes it very easy to perform our job. "

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3233331)

VR

Verified Reviewer

Desktop Specialist

> "The ticketing system was clunky and not very feature rich."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "It offers a lot of choices and many different configurations and plugins that you can import from many different 3rd party vendors."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

Jeremy K.

CEO

> "fairly expensive, a lot of knowledge required for rollout"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3006757)

Aaron V.

Support Desk Specialist

> "Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2302168)

MF

Michael F.

IT Support

> "Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to..."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#SoftwareAdvice___2791307)

VR

Verified Reviewer

Network Engineer

> "The ability to access machines with just Internet access is a huge plus."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224381)

Chase S.

IT Specialist

> "Everything feels clunky and menus are not categorized right."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

VR

Verified Reviewer

Desktop Specialist

> "The agent was lightweight and easy to install"

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___3313542)

Chase S.

IT Specialist

> "Not only that, the remote tool is HORRID."

[See full review](https://www.capterra.com/p/100303/Kaseya-VSA/#Capterra___2224816)

[View Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

AW

Andrew W.

IT Helpdesk Specialist

> "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things on..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

Len K.

CEO

> "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it may..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

ML

Marius L.

Tier Three Helpdesk Technician

> "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252)

SP

Samitha P.

Onsite Tech

> "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in one..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

DT

Diego T.

Senior IT technician

> "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

AC

Ashish C.

Technical support

> "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

SA

Samuel A.

Business Owner

> "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177)

VR

Verified Reviewer

System Admin

> "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732)

AW

Andrew W.

IT Helpdesk Specialist

> "I have to scroll back when managing alert tickets that are low priority."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

SC

Shawn C.

Lead Developer

> "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound like..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

NT

Nathan T.

IT Technician and Voip Administrator

> "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

JC

Jennifer C.

Account Manager

> "Syncro doesn't offer quite the same level of robustness as some of its competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

PV

Prakash V.

Mamager

> "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167)

TS

Tom S.

Director

> "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180)

CE

Cydrina E.

Tier One Helpdesk

> "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

JT

Jacob T.

Network Engineer

> "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

VR

Verified Reviewer

Infrastructure Engineer

> "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324)

SP

Samitha P.

Onsite Tech

> "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

MK

Mack K.

Technical Alignment Manager

> "Other minor issues all related to interface not being the best."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

JM

Jared M.

System Engineer

> "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559)

MA

Mohammed A.

Sr. Systems Architect

> "I am unable to update my note after submitting it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

RM

Romeo M.

IT Engineer

> "Sometimes it is difficult to know which way to deploy scripts by policies."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

AC

Ashish C.

Technical support

> "This makes it much easier for our team to manage multiple client devices and respond to issues quickly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Len K.

CEO

> "Project management needs work"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

KH

Kirk H.

Manager

> "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

MM

Matthew M.

Owner Director of IT

> "The reporting, making your own report is not easy to do at all. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AC

Ashish C.

Technical support

> "The automation tools are also very helpful for reducing manual work and improving response time for support issues."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

MM

Matthew M.

Owner Director of IT

> "I have tried multiple times and never have been able to create a report."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

JE

Joshua E.

IT Manager

> "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

RM

Romeo M.

IT Engineer

> "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

BM

Ben M.

Senior Technician

> "No idea if anyone's reported problems are getting addressed."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

BM

Bill M.

Chief Simplifer

> "We like that we have an integrated platform and single pane of glass for PSA and RMM."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

CE

Cydrina E.

Tier One Helpdesk

> "This helps to keep things organized when dealing with multiple clients at a time."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

BM

Ben M.

Senior Technician

> "Clunky ticketing system."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

CW

Carly W.

Front of House

> "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

JD

Joe D.

Senior System Engineer

> "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055)

PK

Paul K.

Senior Network Engineer

> "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115)

DT

Diego T.

Senior IT technician

> "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

DC

David C.

IT Assistant

> "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Brian W.

Owner

> "There are some things you can't do in the mobile app. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509)

JT

Jacob T.

Network Engineer

> "The integrations are quite useful, and the remote access tool is now quite robust."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

CW

Christopher W.

Owner

> "Price is too high for the limited features I use."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022)

BB

Ben B.

Engineer

> "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728)

MC

Matthew C.

Owner

> "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

BM

Ben M.

Senior Technician

> "Provides good remote access and monitoring functions and integrates with several security products."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

OB

Otto B.

Owner

> "However does not use the PSA/billing as it would not work in the EU"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335)

Len K.

CEO

> "For security-minded and automation-driven MSPs, Syncro provides an excellent value."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

MA

Mohammed A.

Sr. Systems Architect

> "I love it; it is easy to enroll new assets and monitor them, seeing both hardware and software information."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

RB

Ron B.

Owner

> "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089)

HA

Halion A.

director of client services

> "it gets the job done but the bugs can be annoying"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196)

JC

Jennifer C.

Account Manager

> "I like that it integrates with so many things and that they are always expanding those integrations."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

JC

Jennifer C.

Account Manager

> "As with anything, there are bugs from time to time, but their customer support is typically pretty easy to get in contact with."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

ND

Nick D.

CTO

> "Support is lacking."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767)

MW

Michal W.

Technical Engineer

> "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177)

WB

William B.

Owner

> "The recently revamped policy module is still less than ideal."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749)

SA

Samuel A.

Business Owner

> "Overall, it keeps things running smoothly and makes scaling way less stressful."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

[View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/)

## User interface

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

4.05 (207)

4.62 (148)

### Features

Kaseya VSA

Top features

35/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/100303/Kaseya-VSA/#features)

Syncro

27/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/207618/Syncro/#features)

### Recognition

No recognitions have been awarded to Kaseya VSA

Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Remote Monitoring and ManagementSoftware (2022) 

### Deployment & support

Kaseya VSA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Syncro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kaseya VSA

-   By Kaseya
-   Located in United States
-   Founded in 2004

Syncro

-   By Servably
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Contact vendor for pricing

Price

$1.75

4.1

Features

4.2

3.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-100303/N-central-vs-Kaseya-VSA)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

$129/month

Price

$1.75

4.4

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (200)](https://www.capterra.com/p/163344/N-sight/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.3

3.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/100303-163344/Kaseya-VSA-vs-N-sight)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (374)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

$129/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (339)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Contact vendor for pricing

Price

$29/month

4.1

Features

4.5

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-170401/Kaseya-VSA-vs-ITGlue)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (200)](https://www.capterra.com/p/163344/N-sight/reviews/)

$129/month

Price

$99/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

$129/month

Price

$129/month

4.4

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.1

Features

4.3

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100303-144309/Kaseya-VSA-vs-Atera)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (339)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$129/month

Price

$29/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro)

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[4.05 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100303-184229/Kaseya-VSA-vs-NinjaOne)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro)