Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
MSPs seeking more revenue & profitability, and IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints
Managed Services Providers looking to grow their IT Managed Services businesses by remotely monitoring and managing client endpoints and infrastructure efficiently and securely.
The feature set is huge and its automation capabilities are excellent. Support is generally good and their techs are knowledgeable more often than not.
Have been totally disappointed to have t wait over 4 months to get patching sorted, no amount of calls could fix the issue that made us look so incompetent to our customers.
Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive.
Terrible customer service, NO Support, slow, lousy features for the price.
All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput.
The mobile device management module does not work well.
The visual design of Kaseya is very pleasant on the eyes. Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design.
It isn't intuitive enough and you can end up configuring it in a way that causes you problems further down the line.
Well laid out dashboard and good documentation, patch management it great and support is helpful.
When a job has failed, maybe we can gather more specific data for troubleshooting purposes.
Overall it was a great product. We used this along with some other Datto products all of which we liked.
Once connected it would sometime leave the users desktop all black until they rebooted.
Overall we like Datto as our RMM platform. We've used several over the years and so far happiest with this one.
Overall do not like the company and now that it is owned by Kasaya I’m sure it will get worse.
Ease of use with deployment. Great product to remote manage machines.
Patching and patch management is a bit of a mixed bag. Hard to sometimes figure out what is going on with patches.
Kaseya VSA
Top FeaturesDatto RMM
Kaseya VSA
--
Datto RMM
--
Products similar to those you're currently comparing:
