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Service Fusion vs eMaint CMMS: Which is a better fit?

Updated on November 10th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 4,519 reviews from Work Order users.
% Fit
Not enough reviews
Feature ratings
Work Order Creation
4.8
Preventive Maintenance
4.3
Mobile Access
4.1
Scheduling
4.4
Billing & Invoicing
4.0
% Fit
Not enough reviews
Feature ratings
Work Order Creation
4.5
Preventive Maintenance
4.3
Mobile Access
3.1
Scheduling
3.8
Billing & Invoicing
3.0
User satisfaction
4.3
User reviews247
Ease of use
4.2
Functionality
4.0
Value for money
4.2
Customer support
4.2
4.4
User reviews294
Ease of use
4.2
Functionality
4.3
Value for money
4.2
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

We serve over 6,000 small and mid-sized field service contractors in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

Manufacturing, Food Processing, Oil & Gas, Utilities, Education, Healthcare, Warehousing, Facilities Management, Service Providers, Construction, Municipalities, Distribution, Fleet, and Packaging.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Nisarg B
Convenor
4.0

Nisarg: My first name is Nisarg. I am working at purchasing clerk for a construction company with a size between 100 and 250, and I would give a rating of four out of five for eMaint CMMS. So I joined the company about a year ago, and from ever since we have been using eMaint and from the colleagues I've learned that we have been using for around two years or more. So I'm not sure which software we were using before that, but it's been running pretty smooth and efficient for a construction company like us. eMaint is an exceptional maintenance management software that has truly transformed the way our organization works. So it enables us to track our inventory and equipment in real time. It also enables us to manage our maintenance workflows. Navigating through the eMaint software is pretty simple and it's intuitive. So no extensive training is required to get started and to pick up speed. The ease of use has been crucial in ensuring that our tasks get completed on time and it's well integrated with other softwares, which is like ERP. So honestly, I don't have the firsthand experience with the onboarding team that was part of bringing the software to the company. But from my colleagues' experience, I could say that the process was very smooth and the support team from eMaint has helped us a lot to get it started. And initial and recurring training sessions were quite extensive to assist new learners, new users like me, to learn it quickly and get expertise on it. So eMaint's assessment management capabilities are top notch. It allows us to maintain our comprehensive database of assets and enables to track the inventory. So whenever preventive maintenance is required on one of our vehicles, this feature in eMaint helps us a lot. It enables us to set up the schedules based on time, usage, condition and records. So sometimes it's easy to overlook the critical maintenance task, but with eMaint you cannot forget to schedule your maintenance task. So this proactive approach has helped us to reduce the equipment downtime and ensure that our vehicles, our equipment, are up and running all the time without any difficulties. Additionally, the reporting and analytics tools in eMaint are very powerful and up to date, so we can generate custom reports based on the data and enables us to analyze maintenance trends, costs, and performance metrics.

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1 Video
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135788
5 screenshots
100468
5 screenshots

Service Fusion

Top Features
23/42
  • Access Controls/Permissions
  • Barcode/Ticket Scanning
  • Contractor Management
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Equipment Maintenance
  • Historical Reporting
  • Inventory Control
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Multi-Location
  • Preventive Maintenance
  • Real-Time Notifications
  • Recurring Appointments
  • Search/Filter
  • Technician Management
  • Work Order Creation
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customizable Fields
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • GPS
  • Inventory Management
  • Mobile Access
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Work Order Software Features -

eMaint CMMS

17/42
Show Work Order Software Features +
Service Fusion
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
eMaint CMMS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Service Fusion
  • By Service Fusion
  • Located in United States
  • Founded in 2014
eMaint CMMS
  • By Fluke Corporation
  • Located in United States
  • Founded in 1986
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