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We Help Discreet Manufacturers Worldwide Reduce Costs of Production, Downtime & Improve On-Time Delivery
Customer service was great, onsite tech support was great. Now that we have the PM's entered we want to start tracking costs by asset number and rolling out new dashboards for real time information.
Dislike the inability to create usernames. The system must create them.
EMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.
It was hard for the residents to input the work order themselves.
I have been in Maintenance for 36 years and this is the best system i have ever used, customer service is the best out there and the team is awesome.
It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible.
The clean feel and appearance of the printed content. Customer Support is the BEST - responsive, helpful, friendly, everything you want.
It is web based which is part of the issues. Once you realize short cuts it makes for a useable experience.
It can be set up for your business and has the ability to use with modern technology. The Support Center is very responsive, and is always ready to help solve any issues that may occur.
I have not yet been exposed enough to the software to provide a negative review.
It was a very affordable option and the customer service has been amazing. We have over 100 units and they didn't quit improving the system until everything was working 100.
We had trouble with the initial server not having enough hardware resources for our needs as we kept adding features.
I love the ease of use for the system, setting up a new device is easy, and the programming of each device is simple.
We are restarting this the project for this software, but previously the exporting of reports was limited based on the overall hardware of our old server.
We love the ability to see what parts of our production lines are currently down via the display panels as well as the communications that get sent out for assistance.
There are restrictions on how to manipulate data and get reports. The reporting is a bit simplistic and rigid.
Nisarg: My first name is Nisarg. I am working at purchasing clerk for a construction company with a size between 100 and 250, and I would give a rating of four out of five for eMaint CMMS. So I joined the company about a year ago, and from ever since we have been using eMaint and from the colleagues I've learned that we have been using for around two years or more. So I'm not sure which software we were using before that, but it's been running pretty smooth and efficient for a construction company like us. eMaint is an exceptional maintenance management software that has truly transformed the way our organization works. So it enables us to track our inventory and equipment in real time. It also enables us to manage our maintenance workflows. Navigating through the eMaint software is pretty simple and it's intuitive. So no extensive training is required to get started and to pick up speed. The ease of use has been crucial in ensuring that our tasks get completed on time and it's well integrated with other softwares, which is like ERP. So honestly, I don't have the firsthand experience with the onboarding team that was part of bringing the software to the company. But from my colleagues' experience, I could say that the process was very smooth and the support team from eMaint has helped us a lot to get it started. And initial and recurring training sessions were quite extensive to assist new learners, new users like me, to learn it quickly and get expertise on it. So eMaint's assessment management capabilities are top notch. It allows us to maintain our comprehensive database of assets and enables to track the inventory. So whenever preventive maintenance is required on one of our vehicles, this feature in eMaint helps us a lot. It enables us to set up the schedules based on time, usage, condition and records. So sometimes it's easy to overlook the critical maintenance task, but with eMaint you cannot forget to schedule your maintenance task. So this proactive approach has helped us to reduce the equipment downtime and ensure that our vehicles, our equipment, are up and running all the time without any difficulties. Additionally, the reporting and analytics tools in eMaint are very powerful and up to date, so we can generate custom reports based on the data and enables us to analyze maintenance trends, costs, and performance metrics.
eMaint CMMS
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