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Home Health Care Agencies with one or more home-based services. Suitable for PDN Agencies with true eMAR, eTAR, eCare Flow Sheet and Non-Medical/HCBS Agencies with multiple EVV aggregators
Home health agencies, aged care, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.
We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible.
Cons: Creating Staff buy in is always a challenge, but we went from having no software to having it in the home and that is a difficult process to change.
I have watched the application grow over the years and am pleased with the changes made. Staff and owner really listen to their clients and are interested in making the product better.
Cons: Creating Staff buy in is always a challenge, but we went from having no software to having it in the home and that is a difficult process to change.
We found if you are looking for the lines of business that I mentioned, it is the best fit. CV's owner, their support and develop teams are invested in making the product the best that it can be.
I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months.
Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Documentation on the software is lacking. It can be difficult at first to learn the processes of how to do things correctly.
Easy to use, Shiftcare themselves have great communication and customer service skills, Answered all my questions and were able to help us effectively take off.
Billing feature is poor, causes time management to suffer. Support experience not consistent.
The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.
Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients).
The great thing about ShiftCare is that it is easy to use, has a feature for progress notes and mileage which is required for us. It suits the business well and I would recommend it.
No I don't have a big dislike yet. Probably the fact you can drop and drag a file into the instructions for employees is frustrating.
The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic. Love the price book too.
I am a sole trader so I am the only worker but I have to pay for 5 staff that I don’t have.
CareVoyant Home Care
Top FeaturesShiftCare
CareVoyant Home Care
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ShiftCare
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