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Lodgix serves the market of vacation rental managers and owners that desire a great product at a fair price while also delivering top notch customer service. We don't over promise and under deliver!
Property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. Give the same personal touch from 1 property to 100s.
It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation.
But they have a lot of valuable features and an awesome support that makes up for all the complexity that the wide feature set brings. They are responsive and helpful.
This negative aspect is now a non-issue because they listened to their customers.
I am a new user to Lodgix and have found the sales staff to be very responsive and knowledgable. The first online training was wonderful and rep. could not have been more helpful or knowledgeable.
Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.
We own four properties in Breckenridge, Colorado and the ease of booking for my guests has been seamless and the customization has been great.
The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go. However, I have heard a rumor that this will be fixed in a future release.
Great customer service - helpful implementation checklists, very responsive and helpful customer service reps even during the free trial period. Imports property info from Airbnb & VRBO.
Nothing I can think of at this moment to criticize.
I have tried three of their competitors and Ownerez has the best set of features for the price. Their messaging features are outstanding.
I cannot think of anything so far. My limitations have to do with my lack of skill and understanding, never the product.
Very impressed by that, it feels like OR have invested wisely here and care a lot about their customers.
My biggest business problem is, what's going on right now, today.
We could not have been more pleased with our decision to use OwnerRez. I love the transparency of the pricing and the onboarding process has been stellar.
More features for long term renters - for invoicing and blocking off purposes.
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid five. I switched to Lodgix from a program called CondoKeeper. We had actually used it for several years, but I found it very limiting. I found that Lodgix filled in all the gaps that we needed. The reason why I chose Lodgix was because it has a very easy user interface. It's easy to understand, it's very, very user-friendly. You can change photographs on the platform extremely easily. The other feature that was important to us was that owners of individual condos could have their own portal and their own account in here, that was very important for us. The integration of Lodgix was really very easy, primarily because they have such a strong support network. Their chat system is probably one of the finest I've ever seen. They get back to you within minutes when you have a question and they're able to set you up with templates that generally resolve every feature that you need. If you're considering Lodgix, one of the things I would recommend is start with all of the modules. It is a modular program obviously and you can control expenses by deciding which modules to use, but in the beginning, I would try all of them. You can try them without expense, and that will help you decide what you really need to make the program work for you best.
Mark: Hi, I'm Mark. I'm a CEO of a real estate company. I give Owner Reservations, OwnerRez, five out of five stars. And for more reviews of videos like this, click below. Initially, I didn't look at any other software besides OwnerRez. Now, after I used OwnerRez for a few years, I did look at some of the other ones out there. I looked at what they offered versus what my needs were, and I found that OwnerRez actually had me covered, it was the right choice. I got lucky picking the software, but the other software just didn't have everything I needed for my needs to direct book. Some of the things I liked about OwnerRez is that it gives me all the tools to properly book direct, offering accidental damage insurance, DocuSign signed rental agreements, and a great example of a rental agreement, but it offers my guests travel insurance just in case they have to change their stay. It is a very intricate process and I didn't want to miss anything, but after using the product for a little while, you definitely get used to it and it becomes second nature. First thing I would urge others about is to define your problem and see if this is going to solve it. The biggest issue I see with short-term rental owners is not having all the tools that they need to direct book, as well as manage the platform, such as Airbnb, VRBO, et cetera. This is the one tool, the only tool I've seen that offers everything you need underneath one product, and I cannot stress the importance of that. I highly recommend OwnerRez.
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